(Posts: 19; Member since: 29 Jan 2009)
I won't be surprised when Tmobile becomes the 3rd largest carrier in a couple years. Sprint is plummeting it's only a matter of time. Which is a shame cause Sprint is definitly the better CDMA company. Verizon is just a monpaly, it's the Wal-Mart of retail stores, which is ironic because it's also the most expensive of the wireless industry.
(Posts: 9; Member since: 29 Dec 2008)
well at least you can spell... mostly... How exactly is Verizon the walmart of retail stores? By the way, walmart is a retail store. I'm not sure if you learned that yet in school but it is. The way the Walmart corporation works is to buy every product they have in huge amounts and pass on part of the discounts to its customers. The entire business model is based off making money off as many people and products as opposed to worrying about individual product profit. The other key part to walmart's success is that they offer such a diverse product range. Next time you put you fingers to the keyboard, DON'T. You are a moron.
Now that I'm done with that... I do not see TMobile overtaking Sprint. TMobile is a great company but the coverage for both standard calls and data is aweful. In major cities it is great. But why would a customer switch from a cheaper CDMA carrier to a more expensive but less reliable GSM carrier? I guess maybe is WIMAX just completly fails...
(Posts: 650; Member since: 22 Jun 2009)
verizon is monopoly. sprint is losing millions of subscribers. and i really disagree with u holby26 cuz i have t-mo and i get amazing coverage and amazing reception and 3g it holds 3G really well and has edge everywhere where it doesn't. t-mo isn't very far behind sprint and i think they can overtake the nation's 3rd largest carrier. T_MO!!!
(Posts: 50; Member since: 24 Jul 2008)
How is Verizon Wireless a monopoly? The definition is "exclusive control of a commodity or service in a particular market, or a control that makes possible the manipulation of prices". There are atleast 4 cellular carriers in ANY given market in the United States. Where I live, there are 6 choices. How does that entail a monopoly?
It's amazing that mistapersia thinks that Sprint is the better CDMA company since they have been hemmoraging their customers for over a year and constantly get MUCH lower ratings for Customer Service and Network Quality from 3rd party surveying companies such as JD Power than VZW does.
I for one don't want Sprint to go away. If they did, then the FCC would be getting on VZW's back more than they currently are. We need this current socialist administration to get their hands out of all the private industries that they are messing up.
Differences between VZW and Wallmart:
1) VZW is a socially responsible company - Walmart is not.
2) VZW carries a high quality product and is recognized for this - Walmart does not.
3) Walmart tries to push out it's competition in the markets that it does business in - Verizon does things like reducing exclusivity contracts on new handsets to help out the smaller carriers.
4) Verizon Wireless is constantly pushing their industry in a pro-consumer direction (1st company to prorate ETFs, 1st company to stand behind LNP, 1st major carrier to not require contracts for calling plan changes, the previously mentioned exclusitivity changes, etc.) - Walmart does not care about consumers.
5) VZW ONLY employs US citizens - the same can't be said about their competetors. (I know that most handsets are produced outside of the US, like most other electronics. Walmart will do all that it can to save a buck, so foreign produced goods of all kinds line their shelves. This in turn hurts the US economy more than the "Savings" to the average Walmart shopper can be said to help the economy.
(Posts: 38; Member since: 26 May 2009)
I agree, Sprint is going down hill, and in my state, CT, there voice coverage is horrible and so is the reception. T-Mobile is cheaper, more reliable, and better. Sprint may be ahead data wise and arguably has better phones, but T-Mobile is on a road to success!
If T-Mobile continues to work on their coverage and data, it may just go head to head with at&t. though at&t has HELLA phones including the iPhone and a wide variety of high-end phones and smart phones, + tens of millions of more customers. so who knows. only time will tell.
(Posts: 19; Member since: 29 Jan 2009)
Oh please, I worked for Verizon for two years and it was by far the most stuck-up company I ever worked for. Verizon service is overrated and overpriced. They advertise "premium" handsets yet their handsets are released with the same old software just different hardware. It's a great service for smaller cities and towns places far from the capital cities, where other carriers don't have service, or put much effort into their service. But as a company I saw the way my managers laughed off customers and treated them like crap because they weren't in VIP status, to me that ment because they didn't spend more then 79.99 a month they weren't valuable. I didn't like that, there is a difference between being proud and being conceided and i'm sorry but VZW employees have it in their heads they are the shi*. If I remember correctly they were stuggling to catch up to ATT until they bought Altell, they coudln't do it on their own so they used their wealth.
Hopefully they won't stay up there forever, but if people stay stupid forever then I guess I just answered my own question.
(Posts: 25; Member since: 17 Jan 2009)
@mistapersia: Wow you are an idiot. You really have got to close your mouth and quit typing before you hurt yourself. I work in a VZW store. I'm not a VZW employee, but I work in the store as a technician. It drives me nuts sometimes how our managers will bend over and take it from the customers. You follow policy with the customer and the manager comes over and just gives them what they want. So maybe your store was different, but every store in my area is nothing like you describe in your post. Don't blame a whole company for one or two locations.
And second, maybe you should learn some history. VZW was the Number 1 carrier until SBC bought AT&T and merged Cingular and AT&T. So, it wasn't really a struggle... VZW was gaining on AT&T again and they bought Alltel and now are smacking them down with over 87 million customers to AT&Ts like 80 million. Now when you consider the overhyped & overrated iPhone & the fact that Alltel only netted like 10-12 million customers, being 7 million higher than AT&T doesn't seem like they were really struggling.
(Posts: 24; Member since: 19 Jul 2009)
T-mobile is going to gain more customers due to having better customer service. Last year and previous years, 60% of T-mobile's business was processed by an indirect dealer named The Mobile Solutions. If you have ever experienced one, you know how bad of a name they gave T-mobile. Recently, T-mobile bought out The Mobile Solutions and re-subleased the locations to better indirects and made others into corporate locations in an effort to quell The Mobile Solutions unethical business practices. This should give T-mobile a leg up to give customers a better overall experience and, of course, increase revenue.
(Posts: 200; Member since: 15 May 2009)
in my humble opinion, customert service doesn't mean that much. yeah i work in the industry and every major carrier's emphasis is on customer care and customer satisfaction. sprint has the cheapest unlimited plans, verizon has the largest in calling and carries status, att rides the iphone, tmobile is the most inexpensive for the most minutes. the bottom line usually comes down to the device. a good example is the G1 and tmobile. inferior network in every respect but the phone is still pretty cool. same with their sidekick. after having friends at every carrier and working for a few, most people just stick to what they like and continue to bitch about their carrier despite whoever they have. without a new LTE structure and massive build out on their voice network, i can't really see tmobile moving beyond 4th place. message DN...... hahaha
T-Mobile USA reports 1% rise in year-over-year operating earnings in the second quarter