Surprise! Apple says there's no heat issue with the new iPad
0. phoneArena 20 Mar 2012, 20:28 posted on
Apple may be doing a few things differently recently, but one thing that hasn't changed in the Tim Cook era is how Apple responds to reports of a potentially widespread problem in one of its products. Recently, there have...
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1. DigitalBoy05 (Posts: 202; Member since: 04 Jun 2011)
i do love my macbook pro in the winter time.
47. maniak (Posts: 2; Member since: 13 Nov 2011)
Its a feature.
The new iPad with iSight camera and iHeat hand warmer.
...and, obviously, if its too hot you're holding it wrong.
2. andro. (Posts: 1936; Member since: 16 Sep 2011)
Hmmmm Apple also said the iphone 4 antenna was okay.
Michael seems to think Apple has turned a leaf but it seems now seems the annual faulty product denial is one apple policy which certainly hasn't changed!
82. anywherehome (Posts: 971; Member since: 13 Dec 2011)
yes.....how can anyone still believe Apple? I don't understand
3. Chronos (Posts: 257; Member since: 25 Feb 2012)
What a great idea to deny what has already been proven! Has Apple ever thought that being honest about an issue with one of its product actually makes the company look better to customers?
13. metoyou (Posts: 277; Member since: 19 Oct 2011)
No surprises coming from Apple...perhaps you're "using it the wrong way"
come on people stop bitching otherwise we might send you a mini fridge for extra 100$
30. Droid_X_Doug (Posts: 5612; Member since: 22 Dec 2010)
Apple denying there is an issue is just the latest example of a lie being repeated in hopes of it being confused for the truth. The iPad 3 does get hotter than the iPad 2. Consumer Reports objectively proved the point.
I wonder if Apple is going to provide refunds for those customers who don't like the added heat output? Maybe the customers will just return the iHeaters within the 14-day return period?
73. RaKithAPeiRiZ (Posts: 1320; Member since: 29 Dec 2011)
easiest thing to do is connect a cooling fan to the ipad
94. glentomas123 (Posts: 70; Member since: 01 Jun 2011)
The heat is the only way you can tell the difference between the "new" iPAD and the iPAD2. It's a feature! "You're gonna love it."
4. s.mrabet (Posts: 117; Member since: 26 Oct 2011)
They will say it's a feature, and patent it LOL
95. glentomas123 (Posts: 70; Member since: 01 Jun 2011)
They are going to sue my car company for using this patented feature in my seats! lol
5. android_hitman (Posts: 591; Member since: 07 Jul 2010)
you are holding it wrong .. that's why it's heating ... geez people .. at least read the instruction manual before using a PREMIUM product
6. remixfa (Posts: 13902; Member since: 19 Dec 2008)
you need to update the original article you link to. Consumer reports ran the test and they had multiple units hit 116 degrees while playing video games.
/252228/consumer_reports_new_i pad_can_reach_116_degrees_whil e_gaming_apple_responds.html
that said, its sad to see that apple still retains its holier than thou attitude about its glitches.. eeeerrr "features". That was one of the things i was hoping would change under cook.
90. SuperAndroidEvo (Posts: 3866; Member since: 15 Apr 2011)
116 degrees is hot for a metal case. That to me is crazy!
7. andro. (Posts: 1936; Member since: 16 Sep 2011)
'Customers should contact applecare' where they will be talked into spending more money buying a warranty extended to 2 years to cover the possible faulty product
8. PAPINYC (Posts: 2237; Member since: 30 Jul 2011)
iAgree with Tim Cook, the real problem is that all other tablets run too cold.
9. Gusto (Posts: 28; Member since: 20 Mar 2012)
Great piece of report, just like it should be.
With opinion, but not enough that distort the news, like most site out there is inclined to do.
10. cellphonator (Posts: 298; Member since: 29 Oct 2011)
That's clear enough.......Tim Cooks on the iPad, that's why it's so hot.
...Ok after this one, better go to sleep :/
14. smartphone (Posts: 160; Member since: 21 Oct 2011)
Apple: there is no problem , our engineers tested it in antarctica and it was ok.
34. cellphonator (Posts: 298; Member since: 29 Oct 2011)
PA please moderate this thread, possibly cleaning up the s*it, thanks.
49. B3BLW29 (Posts: 237; Member since: 02 Mar 2012)
Its a new a new feature to make iOmlete using iHeat you dumb non-barsitas :D
64. denney (Posts: 98; Member since: 20 Oct 2011)
I don't believe apple is trying to sweep it under the rug. Every issue like this tends to get addressed in one way or another, and if a software iteration can fix it, it will be issued before long. My iMac was having an issue with disconnecting from Wi-Fi in sleep mode, I had checked almost daily for a software update to fix it. So finally one day (before I had checked for a software update) I called AppleCare and the agent asked that I check for updates. Reluctantly, I checked for updates and it turns out, they literally released the update to fix the problem that day. Apple doesn't like to admit they've made mistakes, but they do well to address them.
My theory is that they like to appear as though they can fix problems immediately. I'm absolutely sure that as soon as they received the first complaint about this heat issue they began investigating the cause, they will formulate a solution, then express that there is an issue that is being addressed, that way when they release the solution, it seems as though less time has actually passed since the problem began to exist.
67. RaKithAPeiRiZ (Posts: 1320; Member since: 29 Dec 2011)
@android.hype - Y U ACT ***..YOU F*king son of a sexually abused b*tch ...stop trolling and calling everyone pakistani , i m from OZ bitch ..u racist pig ,die in hell modda fukka
72. xiobnb (Posts: 74; Member since: 11 Nov 2011)
oh my god people!! stop saying they are holding it wrong!!obviously they are not !! they are just charging it wrong!
78. gemmabba (Posts: 51; Member since: 09 May 2011)
of course, why not? i have foreseen this kind of respond from apple
the number of F**ks they give to the costumer is as much as the number of books the jersey shore cast read
81. paulyyd (Posts: 326; Member since: 08 Jan 2011)
Lol I think its hilarious when michael heller decides to write an article. its always going to be about apple and its always going to be bias. LOL you're a joke, and I really do hope you don't consider your self a journalist cause you're certainly not.
84. metoyou (Posts: 277; Member since: 19 Oct 2011)
Just got back from gym... is she dead? that's crazy gurl. I bet she is a lonely child, parent f*cked up, no relatives, no friends, nothing period.
85. frydaexiii (Posts: 1214; Member since: 01 Dec 2011)
Yes, because Apple themselves said it doesn't heat up, it must be their users hand heating up...
86. vijaysivakula (Posts: 162; Member since: 17 Aug 2011)
It is a two-in-one device. You use it as a regular ipad and you can also toast some bread on it. That is an extra feature that the very customer-centric Apple has built in.
87. stealthd (Posts: 932; Member since: 12 Jun 2011)
How is 46 degrees C an issue? Is everyone on phonearena taking stupid pills?
88. frydaexiii (Posts: 1214; Member since: 01 Dec 2011)
Dude, that's the temperature when people are having a fever! How is that not an issue?
91. cellphonator (Posts: 298; Member since: 29 Oct 2011)
46 C of fever means you're leaving this world soon!
92. drtech (banned) (Posts: 135; Member since: 16 Mar 2012)
We're talking about tablet warmth not body temperature
89. xvengence42 (Posts: 20; Member since: 12 Dec 2011)
Its like Steve Jobs dies and everyone forgets how to think.
93. drtech (banned) (Posts: 135; Member since: 16 Mar 2012)
All the trolls here are funny. Apple didn't say it doesn't run warmer. It said it runs within acceptable limits and from what we see it does. It's not uncomfortable and it's not causing issues. You fandroids want Apple to fail so bad. It must suck to constantly read about how successful Apple is and how happy their customers are.
97. glentomas123 (Posts: 70; Member since: 01 Jun 2011)
Just like a happy lemming! lol! There's never any fault in your idol! I own multiple platforms and always laugh how defensive people get over these issues.
I understand Cook's response; not trying to hurt the stock price. If you're not a stock holder, then your response is plain silly. If you are a stock holder, then more power to you. You rock!
96. lvnmsamsng (Posts: 4; Member since: 21 Mar 2012)
Like it or not, the "Apple approach" to problems rarely backfires on them. Sales and Apple mania continue to increase. Not how I prefer them to communicate but it doesn't seem to be affecting their sales.
98. glentomas123 (Posts: 70; Member since: 01 Jun 2011)
Their market share has been shrinking (in both mobile phone and tablet arena). They are expected to be surpassed by Android tablet in market share in 2-3yrs.
Don't know if this is a result of the "Apple approach", but they are losing market share!
99. jibraihimi (Posts: 677; Member since: 29 Nov 2011)
Apple response to over heating issue: " You are charging it in a wrong way".......... :)
100. DIYguy (Posts: 190; Member since: 27 Feb 2011)
LOL I'm not an apple fan but this heat problem is exaggerated... I read that the iPad heats up to 35C degrees. My Lumia 800 is perfectly fine and it heats up to 54C degrees when charging and playing/browsing!
I have no problems with heat...