Study shows Apple iPhone to be 300% more reliable than Samsung models
0. phoneArena 22 Feb 2013, 12:02 posted on
A study done by FixYa, a community based online tech support site, shows that the Apple iPhone is the most reliable smartphone on the market based on a scoring system; Apple score showed the iPhone to be 300% more reliable than handsets produced by Korean based Samsung and 2500% more reliable than the phones produced by Motorola...
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48. hoevito (Posts: 8; Member since: 18 Apr 2012)
No bias here...but 90% of Apple users DO NOT go to websites like this or utilize the internet to solve their own problems...they blow up Applecare and expect them to solve the issues instead...
94. lolioslol (banned) (Posts: 182; Member since: 10 Dec 2012)
This so hard. Had one particularly retarded ifan bring back an iphone I sold her a week ago because it was "broken". The issue?
"Like, it says "slide to unlock, but what does that MEAN? i slide my hand across it and like it wont like unlock, like yknow?"
Yes, this moron had her phone locked for a week.
104. darkkjedii (Posts: 15593; Member since: 05 Feb 2011)
Shhhhhhhh stop fibbing. You're a typical crybaby android fan saying anything you can to bash the iPhone, and discredit this article. I have one word for you... Shutthehellup.
133. 9thWonderful (Posts: 232; Member since: 24 Jan 2013)
@lolioslol - its not much diff. than an android customer confused about the weather app on his Droid X and expecting me once he pressed the app and it took him to Accuweather's WEBSITE...he expected me to fix an issue that he was having on the website. I had to tell him "sir, i can't fix the website...its a website we can't fix Accuweather's website" & he left angry at me thinking it was our fault.
Stupidity resides in both camps...
149. lolioslol (banned) (Posts: 182; Member since: 10 Dec 2012)
Very true, just seems that the apple camp has far more residents.
150. darkkjedii (Posts: 15593; Member since: 05 Feb 2011)
His comment shows that he totally missed your point.
50. cdgoin (Posts: 409; Member since: 28 Jul 2010)
REally.. I think this article was brought to you by Apple.. :P
51. Socahan (Posts: 9; Member since: 17 Oct 2012)
This is one of those psycho-booster-type articles (or at least the so called study) - a wanna be, a revitaliser for a troublesome company, a pitiful distraction if you want.
300%, 500% more reliable!!!???. Even if you landed from space only minutes ago, these numbers are laughable and can only be taken with awe - as in W.T.F?
But, hey, maybe Apple truly can be the most reliable phone: after all what can really go wrong within a fully closed, stiff and rigid software environment (other than getting jail-broken upon release), plus the phone only comes with one button - in other words, following the rules of technical reliability, the more simple, the more reliable. Here you are! (If you read this on an iPhone and didn’t get it, the last paragraph was a joke!)
53. Hemoroid (Posts: 72; Member since: 13 Feb 2013)
This must be an Appleconspiracy! I having a s3 fore 3 weeks and have never had any problems! Iphonearena!?!
Alan is an Applefanboy!! I can't take this site serious anymore!
54. Itiskonrad (Posts: 8; Member since: 22 Feb 2013)
Ugh, Phone Arena, please correct the statement, "Study shows Apple iPhone to be 300% more reliable than Samsung models," and no, I couldn't care less about the iPhone or Samsung or whatever.
110 is not 110% MORE THAN 100, it is 10 MORE THAN 100 or 10% MORE THAN 100.
3.47 is not 300% MORE THAN 1.21, it is 2.26 MORE THAN 1.21, or ~187% MORE THAN 1.21, so if you really want to average, say 200% MORE THAN Samsung.
I'm sure nobody cares about these "details," but for god's sake, if being 100 percentage points off doesn't matter at a techie site, why are we even bothering to throw around numbers and fake statistics?
88. darkkjedii (Posts: 15593; Member since: 05 Feb 2011)
Dude you need to get la... Oh Nevermind.
56. papss (unregistered)
Just as I thought.. SS makes shotty products with their lack of understanding of the words quality materials
62. roscuthiii (Posts: 1949; Member since: 18 Jul 2010)
Every time I start to think Alan is more sensible than Ray he produces a piece like this...
69. D_Tech-tive (Posts: 104; Member since: 12 Feb 2012)
How is 25.86% figured to be 300% more than 22.69%?
Who does FixYa's math???
Most of the things listed as problems are BS...Bloatware? Battery Life? Lack of new features? Poor app ecosystem?
I call BS on FixYa!
71. MichaelHeller (Posts: 2693; Member since: 26 May 2011)
Anyone else happen to notice that 30% of Motorola's "problems" were related to bloatware? Get rid of all of those numbers (which I'm sure Google aims to do), and Moto is a solid #2 with just 95k reported issues.
99. networkdood (Posts: 6330; Member since: 31 Mar 2010)
Yep, that is why my moto phone has no bloatware...I would be happier if the boot loader was unlocked, too.
74. anthonyspapa (Posts: 18; Member since: 24 Jan 2013)
Ive had both the S2 and S3 and i never had a problem with them, currently im using an iPhone 4 and its always getting frozen.
82. andreww88 (Posts: 1; Member since: 22 Feb 2013)
I have an iPhone 5. No problems except for a little bit of problems with battery life. But it was just like my Galaxy Note. My Motorola atrix on the other hand?!? Ha! I'm not a fan boy. I love androids and I love my iPhone. I just love great technology. :)
87. darkkjedii (Posts: 15593; Member since: 05 Feb 2011)
Well said man, but the droiders would never understand that statement. They understand pro android anti apple... Oops, and specs specs specs.
84. bovcrx (Posts: 68; Member since: 06 Mar 2012)
So reliable that you are warned not to use their mapping software? I'll stick with this Note 2 thing til I see what Nokia brings to MWC.
85. Ninetysix (Posts: 1924; Member since: 08 Oct 2012)
You talking about this?
96. bovcrx (Posts: 68; Member since: 06 Mar 2012)
Well I guess nothings perfect, but I'll still wait for a new Nokia.
95. chupoltorero (Posts: 20; Member since: 22 Jan 2013)
up for you!kinda reminiscent of tobacco sign "warning imaps kills"
86. darkkjedii (Posts: 15593; Member since: 05 Feb 2011)
I really don't care about the study. It's just hilarious to see the droiders scramble to come up with rebuttals, creative apples disses, and remarks to discredit the article. If Samsung had won it'd be orgasmic bliss rite now...too funny. And they have the nerve to call iOS/apple users the S word. Hmmmmmm
93. chupoltorero (Posts: 20; Member since: 22 Jan 2013)
well i believe the article but cant imagine margin is only 300% & 500% vs samsung & nokia where both have hundreds of smartphones...your the one not thinking about what the results truly means
89. chupoltorero (Posts: 20; Member since: 22 Jan 2013)
well i already expected apple topping this but ONLY 300% & 500% reliable compare to samsung & nokia where both this company has hundreds of smarphones compare to how many of apple...clearly shows how UNRELIABLE apple is per model of smarphone they manufacture
91. networkdood (Posts: 6330; Member since: 31 Mar 2010)
Was...I laughed so hard when I read this article...I have a Samsung and moto phones and wife has an iPhone 4s....guess who has the most issues.....yep...iPhone 4s....wow
100. darkkjedii (Posts: 15593; Member since: 05 Feb 2011)
Mmmm hmmm suuuurrre. You have a wife lmao! Your wife is named Samoto huh? LMAOOOOO!!!
106. MC1123 (Posts: 1254; Member since: 12 Nov 2012)
i hope fandroids for once wont be so dang stupid! dont be so fanboy-ish and accept facts!!! we all know how crappy samsung devices is! S3 is a great device but build quality is definitely not great- its terrible!!!
about the complains on the iPhone's screen and antenna etc, do you think S3 is perfect?! lol! that is the biggest joke ever!!! just look at the drop test of an iPhone5 and the S3, S3 is already broken and not usable on the 2nd test!!! while iPhone is still usable and just a scratch (thats according to androidauthority, and android site)
and samsung phones (and even appliances) are not that good!! they have terrible products!! thats why i never buy korean appliances just japanese coz i know it is reliable!!!
134. 9thWonderful (Posts: 232; Member since: 24 Jan 2013)
whoa whoaa whoaaa cowboy! Samsung tv's are the truth & i have a printer that is completely reliable (i have an iPhone 5 btw). S3 is okay, reception is 3 out 10 for phone calls but everything else is okay. Obviously Note 2 is better tho...
107. VZWuser76 (Posts: 2699; Member since: 04 Mar 2010)
Wow, apparently my last comment had the opposite effect. Take a good look, we're 2 steps away from the "I know you are but what am I" stage. And everyone asks me why I don't want kids. Maybe I should send them to the comments sections here on PA.
The possibility of having an educated discussion here is about as good as extracting blood from a stone.
There are flaws in this study, but it isn't completely flawed. Fixya is up their with Wikipedia as far as useful info. Sometimes it's right but it's about a 50/50 shot. Reliability should be about the hardware and the software as far as rendering the device usable or not. Bloatware will not make a device unusable. It takes up space and may use resources, but unless someone can show me where bloatware has made a device unusable, it's not relevant. What someone considers bloat may be useful to someone else. But either way it shouldn't be a factor in determining reliability.
108. _PHug_ (Posts: 421; Member since: 11 Oct 2011)
My skateboard is more reliable than my car as well.
109. arfinkhan (Posts: 25; Member since: 07 Feb 2013)
fixya just want to fix apple share....phonearena want to fix samsung share
110. Edmund (Posts: 656; Member since: 13 Jul 2012)
lol.. As if we needed a study to prove this.
111. arfinkhan (Posts: 25; Member since: 07 Feb 2013)
here at phonearena open for best design company where in colums phonearena techie writen gs3 uses polycarbonate, and nokia uses cheap plastic...lol phonearena first learn then write go official site check specification then material uses,n9,900,920 polycarbonate samsung uses cheap,go check it
112. arfinkhan (Posts: 25; Member since: 07 Feb 2013)
in india anyone can see at road in market people stil using 10years behind nokia model,,,,,but u cant see samsung 10 years behind model in public hand
113. AlecSmith (unregistered)
Over the past few years I've had a GS1 and a GA2 from Samsung and both are glitchy as hell and have lots of screen issues. My brother and mom both have iPhones and have yet to experience any problems that have effected them, so i don't doubt this article at all.
114. DaNTRoN (Posts: 135; Member since: 23 Jul 2012)
Go to Apple discussions. You'll see how reliable iPhone is...
115. arfinkhan (Posts: 25; Member since: 07 Feb 2013)
nokia known for build quality,material it use through years of research .first nokia then after other follow nokia,polycarbonate,anodized aluminia, after htc copy it
116. arfinkhan (Posts: 25; Member since: 07 Feb 2013)
dontron y i will go apple site i know same material, same designe apple uses in every iphone model........lol bigest lol.......nothing innovative.....apple user u r ifool.
118. darkkjedii (Posts: 15593; Member since: 05 Feb 2011)
Biggest has two G's in it. Also there's only one E in design.
119. arfinkhan (Posts: 25; Member since: 07 Feb 2013)
check voting open for designed colum there phonearena writen everything lie.then go to samsung and nokia official site material uses ...gs3 not polycarbonate, other than cheap plastic go check it
121. isprobi (Posts: 387; Member since: 30 May 2011)
I think the quality of phones in general has gone down. But the ones to blame are consumers. People keep buying the phones usually their favorite brand despite the problems. It would be interesting to see what happens if one or more companies put out a phone that was about quality and reliability before pure specs. In the past I would have said that about Nokia and Blackberry. But now that they both have joined the thin and light crowd it is not so true. Build a phone where build quality, call quality, radio performance and battery performance come before small size and light weight then lets see if people care.
122. arfinkhan (Posts: 25; Member since: 07 Feb 2013)
phonearena writen in google map nokia map compare ..... -.if sumsung have nokia like map...then it will be great?.......its true that nokia map beat everyone in every aspect.online,offline,search,offline search places. even other map company uses nokia map...garmin.......10 of 8 automobile manufacturer uses nokia maps in there car,general motor,ford,all german motor company, and the new nokia map costomer became toyota.one month before.
130. DontHateOnS60 (Posts: 864; Member since: 20 Apr 2009)
Laggy response on the Nokia? Clearly this wasn't a study on Nokia's windows phones. Definitely done with Symbian models.
135. 9thWonderful (Posts: 232; Member since: 24 Jan 2013)
yea, my iPhone froze once in the almost 3 years that i've dealt with them. i'd say that's a good run. Yea my Google Maps on my Android has taken me off the highway to those maze of roads that are right next to the highway only to route me back to the original course i was already on once in the 3 years that i've dealt w/Android. I think i've had a good run w/Android. should i mention the fact that my Apple Maps had to get us thru downtown Chicago when my girlfriend's Jelly Bean enabled Android remained "searching for GPS" for 5 minutes...no i shouldn't have went there huh. this statement is sure to make some lonely android fans thumb-down happy. heyoooo!
137. vincelongman (Posts: 2766; Member since: 10 Feb 2013)
This study is stupid because it compares Apples high end iPhone to all Samsung//Nokia/Motorola phones, which would include their low and mid end phones. Of course Samsung/Nokia/Motorola won't do as because those low and mid end phones will of course have more problems.
They should have compared Apple's iPhones to Samsung's/Nokia's/Motorola's flagship phones to make the test more fair.
141. jroc74 (Posts: 5534; Member since: 30 Dec 2010)
I have to agree with this. More proof?:
"Laggy response on the Nokia? Clearly this wasn't a study on Nokia's windows phones. Definitely done with Symbian models."
This study is not a true apples to apples comparison. It needs to be done by specific models.
139. jroc74 (Posts: 5534; Member since: 30 Dec 2010)
"The biggest complaint with the iPhone is battery life, according to the report."
This cannot be....I heard the iPhone had...amazing....battery life....
142. hypermagz (Posts: 18; Member since: 31 Dec 2012)
HTC, LG, and SONY is not included.... perhaps they are 1 million more reliable compared to others since no complaint was scored from these manufacturers.
143. BigBoss10 (Posts: 254; Member since: 31 Aug 2012)
SAMSUNG IS THE MOST RELIABLE PHONE ON THE MARKET AS FOR NOKIA AND APPLE CAN GO S H IT
144. TechnoTechyes (Posts: 63; Member since: 24 Jan 2011)
Just an FYI 300 is "200%" more than 100. NOT 300%. (150 is ALSO NOT 150% more than 100, it is just 50% more) Just saying...