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Study finds the iPhone is the most complained about, Samsung Galaxy S4 is the least

0. phoneArena 04 Jul 2013, 19:08 posted on

Following its banner launch last September, the iPhone generated the highest amount of customer...

This is a discussion for a news. To read the whole news, click here

posted on 04 Jul 2013, 22:03

34. jacko1977 (Posts: 428; Member since: 11 Feb 2012)

go samsung
plastic = removable back cover + battery + lightweight
metal = heavy + non removable back cover + battery

then give me plastic
iho gs4 looks better the htc one
and i own both
trying to sell htc one atm

posted on 05 Jul 2013, 08:21

76. hiphoplexie (Posts: 3; Member since: 05 Jul 2013)

I have note ii with a case cover attached to back cover. I also have additional battery and charger at home. Every time I come home, I replace my fully battery chargeed and put my other battery to re-charge. And, i do the same in the morning. Work nicely. Easy come and easy goes.

I can't see myself carrying the power cord when I need it ongoing 24 hour. That would drive me crazy.

posted on 05 Jul 2013, 08:33

78. feres13 (Posts: 306; Member since: 23 Dec 2011)

Having a removable battery is a must have for alot of people verry important and i agree with that, but complaining about the HTC One being heavy is stupid, i have it and if you think that it's heavy than you should definitively lift, bro

posted on 05 Jul 2013, 09:44

83. hiphoplexie (Posts: 3; Member since: 05 Jul 2013)

I think that note ii is heavier than iphone, and the screen is definitely bigger. That's okay because I'm used to it. Note II has the feature with both phone and tablet combination, plus it has so called, "pen" feature which allows to write or draw on screen. My kids love it. They consentingly love to draw picturess on my phone. Sometimes I tell them that I need my phone back. It gets to the point where it gets too much for them to use my phone even they have own iphone.

posted on 04 Jul 2013, 22:27

35. momonm1 (Posts: 23; Member since: 30 May 2011)

whatever it is... im satisfied on my 2011 ipad 2 and 2012 iphone 4s...

posted on 04 Jul 2013, 22:47 2

40. Sniggly (Posts: 7305; Member since: 05 Dec 2009)


Except the iPhone 4S also came out in '11.

posted on 04 Jul 2013, 22:56

44. momonm1 (Posts: 23; Member since: 30 May 2011)

Thank you...
i know iphone 4s came out 2011, i bought it last 2012 after 2 years replacing my 3gs...

posted on 04 Jul 2013, 22:51 1

42. TROLL (banned) (Posts: 4851; Member since: 13 Apr 2012)

What a disgrace to society and public!



posted on 05 Jul 2013, 08:25

77. feres13 (Posts: 306; Member since: 23 Dec 2011)

He is satisfied with the devices he has and i'm happy for him.
Hating on people because of their choices of phones is ridiculous and pathetic, phones were made to make communication between people easier and better, and people are now hating on olthers because of a phone, how sad.
If he was an ignorant fanboy then i'd be with you, if he said that Apple invented notification center or quick settings or animated wallpapers panorama then your comment would be in the right place, but now you are a disgrace to society and public!

posted on 04 Jul 2013, 23:13 1

48. Jmurder209 (Posts: 6; Member since: 02 Mar 2011)

What It Is, Is That Most People That Buy iPhones Aren't Very Smart Or Tech savvy. So When They Get Confused Or Don't Get Something, They Complain About It. Which Is Why The iPhone 5 & All iPhones Are Considered For Dumb People. And People Who Buy The GALAXY S4 Or Other Android Smartphones Are Usually Way More Knowledgeable About Smartphones. So They Don't Get Confused About Every Little Thing, Cause They're More Tech Savvy. That's Just How It Is, They Don't Call iPhone Users iDrones For Nothing.

posted on 04 Jul 2013, 23:20

51. TROLL (banned) (Posts: 4851; Member since: 13 Apr 2012)

We like that®

Very well said, and agree

posted on 05 Jul 2013, 05:24

72. momonm1 (Posts: 23; Member since: 30 May 2011)

Who are we that you're talking about TROLL??? Nobody likes your comment to say that its WE..., unless you like it yourself...

posted on 05 Jul 2013, 08:37

79. hiphoplexie (Posts: 3; Member since: 05 Jul 2013)

Cute. That's true. There are more dumb people in world than smart people. My children love iphone. They aren't dumb but iphone is easy to use. Well, guess what? My kids starting to love my note ii. I guess that my kids are starting to be smart... I'm not kidding.....it's very true. I thought this was funny. Sorry iphone. I like iphone but I love my note ii.

posted on 05 Jul 2013, 05:21

71. momonm1 (Posts: 23; Member since: 30 May 2011)

What productivity tool you know on your samsung that can really help you directly on your job???
What is the real meaning of tech savvy???

posted on 05 Jul 2013, 06:43 2

73. bucky (Posts: 2582; Member since: 30 Sep 2009)

Shallow thinking. I'm a system analyst and a techy. I've had a ton of droids. Eventually you just get bored of rooting and changing stuff around. I just want something tightly integrated and bulletproof. I don't need an option for 30 different browsers and widgets.

App Store, screen, camera, browser, music, responsiveness, battery, support and customer care and phone call quality are all amazing. Anything else I need I have my custom pc and work laptop.

posted on 05 Jul 2013, 20:01 1

88. itreday (Posts: 68; Member since: 24 May 2012)

Best comment I've seen all day. I had a iPhone, got curious switched to android. & went back to iPhone because I got bored of rooting and customizing plus I was never happy with the interface. I want something that just works and that I was happy with out of the box so I went back to iPhone. Happy with my iPhone 5.

posted on 05 Jul 2013, 19:02

87. Daftama (Posts: 619; Member since: 03 Nov 2012)

They got almost everything for dummies so why not a smartphone for dummies

posted on 04 Jul 2013, 23:54 2

55. -box- (Posts: 3991; Member since: 04 Jan 2012)

Just my $0.02, this is totally accurate.

I worked for AT&T's Retention department until recently (headhunted for greener pastures), and hands-down the iphones were the biggest problem, easily 75% (at least) of my daily call volume. Broken, bricked, lost, stolen, unsatisfactory, useless, incompatible, lacking features, not new enough (apple diehards are an ignorantly stubborn bunch, total blindness to the fact that the problem they have with their existing iDevice will be replicated on all of them) etc, etc. Sold so many Windows Phones (usually Lumias but a few HTCs like Surrounds and WP8Xs) and a few select Androids as alternatives to over 99.67% satisfaction rating. Never had a returned Lumia, and low returns on other ones.

posted on 05 Jul 2013, 03:12

69. Sniggly (Posts: 7305; Member since: 05 Dec 2009)

That's a bombshell of a statement.

Did other reps have the same experience?

posted on 04 Jul 2013, 23:59

56. rantao333 (Posts: 322; Member since: 21 May 2013)

basically , its about android fans vs all the others OS.

since android has the most users, no doubt others OS like bb, ios, wp will come on top.

i believe HTC, sony and all others android phone even get lower complaints. lol

posted on 05 Jul 2013, 00:00

57. justsayit (Posts: 256; Member since: 09 May 2013)

commom people don care about how the phone best, they just care about Samsung branded
they only know samsung got a new phone when a ads on tv
that people....

but i care :P

posted on 05 Jul 2013, 02:59

68. DomSanity (Posts: 28; Member since: 13 Dec 2012)

I wonder what is that 29% of the New and different features in the iPhone 5?

posted on 05 Jul 2013, 09:02

80. LordLust187 (Posts: 18; Member since: 05 Jul 2013)

Apples iPhone is for Grandparents and people who like the App Stores large app selection but nothing more, I asked a lot of people I know with a iPhone why they like it and half said Apps the other half had no answer what so ever....

posted on 05 Jul 2013, 12:49

84. phonemonkey (Posts: 168; Member since: 13 Feb 2012)

I personally love my s4,
but more people come in and slam their android phones on the counter claiming they wish they never switched
Phonearena is biased toward iphone
Just because there is a study doesnt mean it is worth making an article of

posted on 05 Jul 2013, 17:07

86. androidfanboy (Posts: 162; Member since: 24 Jun 2013)

It's funny that the apple fanboys can't handle the truth lol

posted on 06 Jul 2013, 02:52

90. Taters (banned) (Posts: 6474; Member since: 28 Jan 2013)

It's common sense that the Samsung haters and HTC lovers refuse to acknowledge. Plastics are easy to mold perfectly and Samsung has by far the best manufacturing prowess of any company and they have the ability to incorporate the latest technology without breaking the bank or taking too long between products like Apple.

Their first batches and proceeding batches are just going to be better than, bar none. Samsung haters just can't seem to accept this logic. It's called practice and that comes with making a lot of products every year.

posted on 08 Jul 2013, 01:26

91. Trex95 (Posts: 905; Member since: 03 Mar 2013)

Even BB z10 more reliable than S4!

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