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'Stop the bullshit': T-Mobile CEO calls out two year contracts and the carriers that support them

0. phoneArena 26 Mar 2013, 11:11 posted on

“Stop the bullshit.” It’s a rare thing to hear from a chief executive of a big company, a protest against ridiculously high smartphone bills…

This is a discussion for a news. To read the whole news, click here

posted on 26 Mar 2013, 11:13 33

1. siluro (Posts: 46; Member since: 03 Nov 2012)


Yeah. Have to mostly agree with it, I've been on T-mobile's $30/month prepaid plan and haven't looked back.

posted on 26 Mar 2013, 13:31 9

45. loyals (Posts: 129; Member since: 10 Nov 2012)


AT&T will be pissed off with this statement !!

posted on 27 Mar 2013, 03:25 1

70. lovenyc8 (Posts: 164; Member since: 13 Mar 2013)


so the phone would be free if you pay 50 a month for the service and 20 for the phone but don;t forget that you were paying 70 to 100 a month anyaway and you had to buy the phone before. good job t=mobile at&t and Verizon will go out of bossiness soon

if you think about it the phones are free on tmobile you save $600 every two years on a phone.

posted on 26 Mar 2013, 11:15 19

2. MrWilli5 (Posts: 74; Member since: 13 Feb 2011)


TMOBILE>>>>>>>>>>

posted on 26 Mar 2013, 11:20 19

3. PapaSmurf (Posts: 8922; Member since: 14 May 2012)


Nothing is better than T-Mobile. Amazing speeds/voice quality at a low price = one satisfied customer.

posted on 26 Mar 2013, 11:21 1

4. avin007 (Posts: 139; Member since: 28 Feb 2013)


If no contract method.... then what??.....anybody care to explain....

posted on 26 Mar 2013, 11:29 8

10. Bernoulli (Posts: 1586; Member since: 01 Sep 2012)


Then you get service?

posted on 26 Mar 2013, 11:51 1

17. SellPhones82 (Posts: 565; Member since: 11 Dec 2008)


If you cancel service prior to completing the 20 months of $20 for the phone then you owe the difference and the phone is yours but will still be locked. Apparently they will still allow you to pay monthly for the phone or even trade it in for "fair market value". It sounds like a good idea for anyone that always wants the latest and greatest but still have trouble finding the advantage over staying with a contract method.

posted on 26 Mar 2013, 12:02

24. tizz06 (Posts: 12; Member since: 17 May 2012)


the advantage to there set up is 2 different things... one if u have the $50 plan and play $20 a month for the phone u r payin $70 but once the phone is paid off u only have to pay $50 now... this would also b the case if you bring ur own phone u just have to pay the $50. the other advantage is if u are not locked in to a contract so if u wanna leave u can no questions asked as long as u pay off the phone

posted on 26 Mar 2013, 12:38 2

34. bdavis022 (Posts: 6; Member since: 13 Mar 2013)


Its 24 months to pay off the phones on the new no contract plans

posted on 26 Mar 2013, 14:21

53. tizz06 (Posts: 12; Member since: 17 May 2012)


no u can pay the phone off as fast as u want so if u wanna pay 100 a month u can and pay it off in 4 months or so and its for 20 months if u do the minimal payment every month... or u can buy the phone out right and pay just the plan price like if it was a pre paid phone... thats a good way to look at it u get a new high end phone on a prepaid plan if u buy it out right

posted on 26 Mar 2013, 11:52 3

18. menny07 (Posts: 89; Member since: 13 Dec 2012)


you get to go to a different carrier if you so choose. 2 year contracts are like a prison. You'll understand when the going gets tough lol.

posted on 26 Mar 2013, 16:23

60. jcarrigan (unregistered)


The will have you pay $99 up front for a high end smartphone and then you pay your monthly bill as well as a $20 charge for 20 months and then t-mobile will unlock you cell phone and then you can switch to another phone. if you pay full retial for a phone with t-mobile then you simply pay $50/month. if only t-mobile service worked here i would save $70 a month lol

Besides i dont need a new phone every 6 months, im happy going 20 month without another cellphone. I do love what their doing.

posted on 26 Mar 2013, 11:23 1

5. MartyK (Posts: 726; Member since: 11 Apr 2012)


My problem with T-Mobile is the throttling, if they can come up with a true unlimited data with no throttling, I will leave Sprint and their contract!

posted on 26 Mar 2013, 11:28 12

9. Bernoulli (Posts: 1586; Member since: 01 Sep 2012)


Are you blind? They've had that since August

posted on 26 Mar 2013, 11:50 8

15. lovenyc8 (Posts: 164; Member since: 13 Mar 2013)


i left sprint 2 months ago and Tmobile is the best

posted on 26 Mar 2013, 12:05 4

27. MorePhonesThanNeeded (Posts: 645; Member since: 23 Oct 2011)


T-Mobile doesn't throttle you at all, my girlfriend has a GS3 on T-Mo and she never gets throttled. You must not be on T-Mo to say something like that.
The way I see it is with T-Mobile you buy the phone and pay the bill for usage...sounds great to me. I think they also have a pay per month option on phones so you can have the latest phone and can pay installments for it over time. Options like this is what all carriers should have instead of just contracts which do nothing but lock you into a bind. If your network is so great then you wouldn't need to lock customers into a contract, they would willfully join your network. Now lets see who will take up that challenge, probably Sprint but I doubt that AT&T or Verizon would chomp at that bit.

posted on 27 Mar 2013, 09:42

72. lauremar (Posts: 181; Member since: 29 Feb 2012)


Have you been living under a rock?!!! Come on dude, read some tech news once in awhile! lmao

posted on 26 Mar 2013, 11:25 5

6. Whateverman (Posts: 3233; Member since: 17 May 2009)


Wow! The true. Isn't it refreshing? Can't say I agree with everything they're doing at T-Mobile, but like a lot of what I'm hearing from them.

posted on 26 Mar 2013, 14:12 2

51. PhoneAddiction (Posts: 78; Member since: 07 Nov 2012)


Aren't you the same person that was just blasting T-Mobile?

posted on 26 Mar 2013, 17:15

63. Whateverman (Posts: 3233; Member since: 17 May 2009)


lol, yes. Blasting their new plans to be more precise. Hence the part where I said I don't agree with everything. I still the iphone has been the kiss of death to every carrier it available on, but I'm hoping that will not be the case for T-Mobile. And their new rate plans are one size fits all. Why offer me unlimited text and minutes when I don't use them? That's what Google Voice, Kik, and Whatsapp are for. Just give me the unlimited data and more minute options and I'm good.

That said, the “Stop the bulls**t.” call out to all the carriers is very refreshing, don't you think?

posted on 26 Mar 2013, 21:21 1

64. PhoneAddiction (Posts: 78; Member since: 07 Nov 2012)


Yeah that was epic.

posted on 26 Mar 2013, 11:27 8

7. Bernoulli (Posts: 1586; Member since: 01 Sep 2012)


That's what I call a CEO! heck yeah! All we have left now is to speed up the LTE deployment

posted on 26 Mar 2013, 11:28 2

8. asteala8 (Posts: 17; Member since: 26 Mar 2013)


The true bull is them saying they have 4g. I'm sitting next to my girl friend right now, me a t-mobile customer, her a big red customer. We just ran a data speed test in the middle of downtown Denver. Both of us have the SGS3. I hit 8.6 mbps downloads. She hit 47.3 mbps. If I wasn't a broke intern I'd be switching.

posted on 26 Mar 2013, 11:31 4

11. Bernoulli (Posts: 1586; Member since: 01 Sep 2012)


Lmao if I wasn't broke, well break the bank then and go to big red, like he said if they suck go somewhere else

posted on 26 Mar 2013, 11:37

12. asteala8 (Posts: 17; Member since: 26 Mar 2013)


I plan on it as soon as thos devil of a company decides to start paying me...

posted on 26 Mar 2013, 11:46 1

14. p0rkguy (Posts: 684; Member since: 23 Nov 2010)


5mbps is more than enough to watch Youtube HD. Seriously, anymore than 15mbps and you're just doing it for bragging rights.
WiMax was more than capable of supporting 2 laptops streaming, 1 iPad playing online games and an iPhone.

posted on 26 Mar 2013, 11:50

16. asteala8 (Posts: 17; Member since: 26 Mar 2013)


If 5mbps was enough the world would still be using DSL. I like to not have lag. You may be okay with waiting for things to load, but I'd like to actually be able to stream movies like my friends do.

posted on 26 Mar 2013, 14:14

52. p0rkguy (Posts: 684; Member since: 23 Nov 2010)


I don't wait for things to load.
Majority of people are still getting DSL speeds so theoretically the world is still using DSL.
Your phone will use roughly 1/4 of the speed you would use on desktop.

posted on 26 Mar 2013, 11:52 3

19. thephoneguy92 (Posts: 191; Member since: 29 Dec 2011)


There's a difference between 4G and 4G LTE...

posted on 26 Mar 2013, 11:59 1

21. asteala8 (Posts: 17; Member since: 26 Mar 2013)


Obviously....sad part is my girl gets lte in her home town in wyoming. I don't get it in Denver. It really shows me how much my carrier cares about their product.

posted on 26 Mar 2013, 13:57

50. PapaSmurf (Posts: 8922; Member since: 14 May 2012)


You do know Verizon has a ton of money for their deployment right?

posted on 26 Mar 2013, 11:58

20. gwuhua1984 (Posts: 1237; Member since: 06 Mar 2012)


I don't think LTE is available in Denver... You're comparing her LTE to your HSPA+ right?

posted on 26 Mar 2013, 12:00

23. asteala8 (Posts: 17; Member since: 26 Mar 2013)


Obviously. And she gets LTE is casper wyoming....yet I can even get it in one of our nations biggest tech hubs...

posted on 26 Mar 2013, 12:21

30. gwuhua1984 (Posts: 1237; Member since: 06 Mar 2012)


Just wait a bit, LTE is just rolling out. Who knows, Denver will probably get it soon.

posted on 26 Mar 2013, 13:53

49. downphoenix (Posts: 2415; Member since: 19 Jun 2010)


your girlfriend is also probably constantly hunting down wifi hotspots, because she goes through that data cap fast with those fast speeds. Verizon 4G LTE is like having a Ferrari with a 4 gallon gas tank. It will go fast but it wont go far.

posted on 26 Mar 2013, 11:46

13. joseg81 (Posts: 168; Member since: 15 Jul 2011)


now if they only dropped the contracts on existing customers :( is it too much to ask for??

posted on 26 Mar 2013, 12:32 7

32. g2a5b0e (Posts: 2716; Member since: 08 Jun 2012)


Yes, it is. The fact that they've change policies from here on out doesn't allow you to weasel out of a contract you signed in the past.

posted on 26 Mar 2013, 12:46

35. joseg81 (Posts: 168; Member since: 15 Jul 2011)


not trying to "weasel out" just want the freedom they're offering everybody else.

posted on 26 Mar 2013, 12:52 6

38. MikeG77 (Posts: 373; Member since: 24 Nov 2008)


The freedom your asking for defeats the purpose of the contract that you signed.

posted on 26 Mar 2013, 13:43 4

48. suneeboy (Posts: 169; Member since: 02 Oct 2012)


Shouldn't have signed the contract then.

posted on 26 Mar 2013, 11:59

22. Loubielou (Posts: 256; Member since: 11 Jul 2012)


It was T-Mobile that Started everyone offering 2 year contracts,but so glad I got a Sim Deal contract instead,as they are a lot better value,an you can switch phones when ever you want too

posted on 26 Mar 2013, 12:03

25. spindoctor55 (Posts: 18; Member since: 27 Feb 2012)


Somebody please straighten me out. If you are a avid smartphone fan how does T-Mobile no commitment plan save you money.

T-Mobile USA was the first U.S. carrier to say when the Galaxy S 4 will reach its network. It pegged May 1 as the date Samsung's flagship phone will be available for a downpayment of $99.

So if I did a no commitment plan I would have to pay basically full price for a phone. Grant it if I were to keep said phone for 3-4 years yeah I would save some money. I change my phones every 22 months. I was one of the lucky ones to catch ATT refurb sale of the SG Note II for only 99 cents. I could not have done this if I was not under contract. Am I missing sonething???

posted on 26 Mar 2013, 12:09

28. joseg81 (Posts: 168; Member since: 15 Jul 2011)


to me it sounds like you have no contract but still get to upgrade. however if you buy a phone with the down payment + payment plan you're still obligated to pay off the phone but don't have to keep the service.

posted on 26 Mar 2013, 12:11

29. MorePhonesThanNeeded (Posts: 645; Member since: 23 Oct 2011)


You can buy a refurbished phone from T-Mobile as long as there is supply. Newest phones well that's on you, don't expect to get those cheap but with contracts they make them affordable so if you want the newest phones stick with contracts. If you want freedom to choose whatever device you like, go with T-Mobile...they have shown that they are willing to support pretty much any unlocked GSM device(hope that bill smashes that locked phone BS). Options it's all about options, and I switch phones every two years or more depending on condition of the phone itself.

posted on 26 Mar 2013, 12:24

31. gwuhua1984 (Posts: 1237; Member since: 06 Mar 2012)


Even when you get phones on contract, you're still paying for the phone over the life of the contract. The phone cost is already in the plan, so that's why the plan pricing is so high.

posted on 26 Mar 2013, 12:33

33. YaBoiDre10 (Posts: 84; Member since: 15 Nov 2012)


It's not about saving money. It's more about not locking you into a contract. Those phones are 600, 700 a pop. You're paying for the phone overtime but without having a contract. If you find a note ii for 99 cents its because of the contract. There's pros and cons to everything. Think about it you're signing a 2,000 contract for a 600 $ phone compared to paying 600 for a phone without a contract.

posted on 26 Mar 2013, 12:03 2

26. medicci37 (Posts: 715; Member since: 19 Nov 2011)


8.6 is pretty good 4 the price. & 8.6 is plenty 4 most tasks. I'm on Verizon & there are many times that I get less than 8.6

posted on 26 Mar 2013, 12:52

37. cfprelude (Posts: 119; Member since: 27 Oct 2011)


great point! vzw here too.... sure some times i've seen 60+ but mostly in the relam of 6-12.... i'd take 8.6 on their 4g network and watch the dial crank up as LTE deploys. sure beats those few painful moments i have to use 3g on vzw. eek.

posted on 26 Mar 2013, 12:47 1

36. Sparhawk (Posts: 75; Member since: 10 Mar 2012)


Watching T-Mobile suddenly giving the other carriers on how better to treat their customers (with no contracts) reminds me of a couple just married last month suddenly giving all their single friends advice on how to have a long and happy marriage.

How about you wait a while and get some experience under your belt before you start ripping your competitors for doing exactly what you were just doing last week?

Also, I've looked all over their website and still can't find what happens to the phone or phone payments if you cancel your T-Mobile service: do you have to return the phone, or do you keep paying the phone fee until the phone is paid off?

posted on 26 Mar 2013, 12:54

39. MikeG77 (Posts: 373; Member since: 24 Nov 2008)


I agree with you on them talking crap. Lets see how it effects there business. If the new pricing structure works out well for them then they can brag until then just shut it. Now in regards to IF you cancel your free to leave the but the phone is tied to there network until you pay it off.

posted on 26 Mar 2013, 15:23

58. dragonstkdgirl (Posts: 144; Member since: 07 Apr 2012)


And they will probably send you to collections if you don't pay the whole thing off in timely fashion.....

posted on 26 Mar 2013, 13:07 1

40. scsa852k (Posts: 303; Member since: 16 Oct 2012)


Then why is T-Mobile keeping the 2-year contract Classic Plan in tact?
Explain that to me.

posted on 26 Mar 2013, 13:07

41. KickRocks (Posts: 120; Member since: 22 Mar 2011)


I love this guy. Will a REAL CEO please stand up!! Loving tmo so far too, unlimited everything on a rooted nexus 4 w/lte in DC for 70 bucks!! Suck it vzw, att and sprint!! Now let's hope the rotten fruit company won't slow the network down

posted on 26 Mar 2013, 15:22

57. dragonstkdgirl (Posts: 144; Member since: 07 Apr 2012)


They're GSM. It will.

posted on 26 Mar 2013, 13:15

42. Giulio-EU (Posts: 3; Member since: 19 Nov 2012)


How about you yanks get Simple Mobile. Which runs basically on T-Mobiles antennas but is not related to T-Mobile in any way. 40$ a month with unlimited SMS, minutes, and SMS to any mobile number in the world which is quite fascinating if you've got mates around the globe. This is, of course, for people who still have a social life and who don't need their mobiles for every single second of their lives due to the internet being somewhat slow on Simple Mobile, so if you're a type that needs a mobile for internet every single second than don't get this plan and keep on throwing your money to the dirt bags of AT&T, Verizon, etc. Cheers!

posted on 26 Mar 2013, 13:26 2

43. InspectorGadget80 (Posts: 6736; Member since: 26 Mar 2011)


Feel like i could switch too T-MOBILE i miss unlimited data :(

posted on 26 Mar 2013, 13:31

44. suneeboy (Posts: 169; Member since: 02 Oct 2012)


It's about damn time. T-mobile stepping up to the plate, hopefully the public wakes up and ditches contracts.

posted on 26 Mar 2013, 13:35 2

46. InspectorGadget80 (Posts: 6736; Member since: 26 Mar 2011)


damn AT&T when will u start competing and BRING US BACK OUR UNLIMITED DATA. wish sometimes i was with T-MOBILE

posted on 27 Mar 2013, 04:26 1

71. lovenyc8 (Posts: 164; Member since: 13 Mar 2013)


never going to happen because At&t and verzion are money hungry it will happen only when you and everyone leave them

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