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  • Still waiting on Android 4.3 for your Nexus? Here's why it's taking a while

Still waiting on Android 4.3 for your Nexus? Here's why it's taking a while

Posted: , by Chris P.

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Still waiting on Android 4.3 for your Nexus? Here's why it's taking a while
With the veil officially (and finally) off Android 4.3, some of you are probably eagerly awaiting the coveted update prompt to appear as from thin air. There are even some of you that have read reports from numerous users across the globe who already have Google's latest and greatest running under the hood.

But not you. No, you're seemingly the black sheep that the folks over at Mountain View have decided to pick on, and no amount of spamming the 'Check for Updates' button helps.

Well, folks, we absolutely agree that the not-knowing part is making this all a nasty experience, especially when your Nexus-wielding brethren already got the new goodies. That being said, we're glad to report that we have an as official explanation as you're about to get from a Googler working in the Android division.

Turns out, there's no actual ETA in place, nor a specific, preset schedule that Google follows. Instead, according to Jean-Baptiste Quéru, OTA updates go round the globe in phases. This is intentionally done very slowly in the beginning in order for Google to be able to identify (and handle) any “catastrophic failures that wouldn't have been found in testing”. Once the OTA update process has been set in motion, the second phase doesn't start for a minimum of two days, during which Google collects information on the rollout and plans the next phase:

Phase by phase, the OTA gets exponentially deployed to more and more people, up to a point where enough people are running it to be able to extrapolate even rare issues to the entire population, at which point the flow gets much faster.The point of going phase by phase is explicitly to be able to stop the process in case something goes wrong, and that's why there can't even be an ETA.

But here's the good news, according to said Googler, the OTA process is measured in days, not weeks, meaning that yours truly won't have to wait long. What's more, no amount of spamming the 'Check for Update' button will change your eligibility for one – geographical regions are picked at random, and if yours isn't eligible in the current phase, you simply won't get it.

Source: Jean-Baptiste Quéru (G+)

60 Comments
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posted on 31 Jul 2013, 07:43 2

1. SuperAndroidEvo (Posts: 4857; Member since: 15 Apr 2011)


This is a non issue. Android 4.3 will arrive WAY sooner than later.

posted on 31 Jul 2013, 07:48

2. networkdood (Posts: 6330; Member since: 31 Mar 2010)


Got my update 48 hours ago.

posted on 31 Jul 2013, 07:52 2

3. Retro-touch (Posts: 273; Member since: 24 Oct 2011)


There's always the stock images to flash if you own a Nexus device and you can keep your data if you want

I used Nexus Toolkit to flash 4.3 and it took less than 5 mins

posted on 31 Jul 2013, 08:09 5

4. LiquidGalaxy (Posts: 332; Member since: 03 Jul 2013)


And yet Apple devices get their firmware worldwide as soon as Apple flick 'the switch'...I dont mean to troll or act as flame bait but this frustrates the hell out of me. I own a Nexus 4 and an iPad and on the release of 4.2 i was waiting 8 days for it to finally appear on my phone (im in the UK). I just dont understand where Google is coming from with this. There are far fewer Nexus devices out there than Apple devices and yet everytime I'm left waiting ages, while my iPad updates at 6pm (10amPT) on the dot for everyone! With 4.3 it's not such a big deal as its only a minor update, but with bigger releases, i get extremely agitated. I guess i'm just impatient...!

posted on 31 Jul 2013, 08:15 13

6. SuperAndroidEvo (Posts: 4857; Member since: 15 Apr 2011)


Dude you would have a point if you were waiting weeks and months, but to wait a few extra days is JUST too much for you. REALLY....?!? Please calm down. lol

posted on 31 Jul 2013, 08:25 1

9. LiquidGalaxy (Posts: 332; Member since: 03 Jul 2013)


Lol, I know, it sounds pathetic, but I really am just that impatient :S

posted on 31 Jul 2013, 13:33

40. SuperAndroidEvo (Posts: 4857; Member since: 15 Apr 2011)


Ok cool then. lol

+1

posted on 31 Jul 2013, 08:42 4

11. protozeloz (Posts: 5396; Member since: 16 Sep 2010)


actually there is a difference, apple announced IOS7 and yet your iPad does not have it and you probably are willing to wait a few more moths, android 4.3 gets released and you cant wait a few weeks? tsk tsk tsk

posted on 31 Jul 2013, 08:52 2

15. ayephoner (Posts: 850; Member since: 09 Jun 2009)


his point is that when one ios device gets it, they all get it.

with android, they do a slow roll out and the person sitting right next to you with the exact same device gets it days or weeks prior to you.

im not incredibly frustrated by this, but android is definitely losing me. i think i'll have an iphone by october.

posted on 31 Jul 2013, 09:36 4

20. protozeloz (Posts: 5396; Member since: 16 Sep 2010)


we kinda have seen issues wish the update being available for everyone and servers ganging on iOS due to massive requests, and common multiple issues so if staged roll outs can help improve the experience while updating... oh well

posted on 31 Jul 2013, 11:46 4

31. gagdude (Posts: 33; Member since: 18 Mar 2013)


"I'm switching from android because I can't wait a few days for features the iphone will never have. meanwhile, the current os is already light years ahead of ios!!!"

people these days

posted on 31 Jul 2013, 20:27

45. ayephoner (Posts: 850; Member since: 09 Jun 2009)


I can't read, so I'm going to infer something that is nearly the opposite of what was posted.

People these days.

posted on 31 Jul 2013, 12:09 2

36. Googler (Posts: 813; Member since: 10 Jun 2013)


I would hope there's a lot more to the story than just switching operating systems because of the way they get updated.

posted on 31 Jul 2013, 20:31

46. ayephoner (Posts: 850; Member since: 09 Jun 2009)


I wouldn't say a lot more. Its mms. It simply doesn't work with android. Literally all of my friends have iphones and send group texts all the time. I can never see them. This is functionality that I had in my flip phone a decade ago. How and why it doesn't work, I don't care. I'm over it. I've had 3 android devices in a row and I'm going back to iOS.

posted on 01 Aug 2013, 10:31

49. blazee (Posts: 412; Member since: 02 Jan 2012)


android 4.2 and above supports group chatting. i know it was frustrating for me as well but thank god google finally made it available

posted on 01 Aug 2013, 10:59

50. blazee (Posts: 412; Member since: 02 Jan 2012)


I ment group texting. One of my friends has a gs3 so he's still on 4.1, so my whole group of friends (along w the ones who got iphones) got the hangouts app just to group chat

posted on 01 Aug 2013, 12:25 1

51. ayephoner (Posts: 850; Member since: 09 Jun 2009)


I'm running 4.3 on my nexus 4 and it still doesn't work. Its absurd. Group texting should be a basic function of any cell phone.

posted on 01 Aug 2013, 21:00

57. blazee (Posts: 412; Member since: 02 Jan 2012)


If you have the nexus 4 then you can group text. I have the gnex and Ive been group texting w friends w iphones for months now. I think you might just have to enable the mms feature in the texting settings, Google it if you can't figure it out.

posted on 01 Aug 2013, 21:20

58. blazee (Posts: 412; Member since: 02 Jan 2012)


MMS is actually a picture text so even though it is sending text it is actually sending it in a picture I believe, maybe your wireless plan doesn't include MMS service

posted on 02 Aug 2013, 21:48

60. ayephoner (Posts: 850; Member since: 09 Jun 2009)


ive looked into it extensively. i think ive identified the problem. when my friends send group texts, its always from an iphone to a bunch of other iphones and my nexus. since my nexus is the only non-iphone, the sending iphone sends an imessage. my nexus obviously has no idea what to do with an imessage, so it just says it never downloads.

admittedly, this isn't really google's fault, but it seems like the only solution is to get an iphone. apple wins. oh well.

posted on 31 Jul 2013, 10:03 1

23. LiquidGalaxy (Posts: 332; Member since: 03 Jul 2013)


They 'announced' iOS7, they haven't 'released' it...and for your information I do have it as i'm a developer :P

posted on 31 Jul 2013, 11:13 3

29. protozeloz (Posts: 5396; Member since: 16 Sep 2010)


that's what II'm talking about, its that both companies work different, while apple takes moths from announcement to released yet android may be only weeks from announcements to release, then staged roll outs (to reduce the number of issues and clogged servers), also there are methods that will force the download anyways...

posted on 31 Jul 2013, 11:17 3

30. protozeloz (Posts: 5396; Member since: 16 Sep 2010)


Go to Settings > Apps > All > Google Services Framework > Clear Data and then Force Stop the service (it will automatically restart). After doing this you can go to Settings > About Phone > System Updates > Check Now. You may have to repeat this trick a number of times (10 or more). Alternatively, you can reboot the phone after clearing the data (I always seem to have success after rebooting).

posted on 31 Jul 2013, 12:59

38. Zeus.k (unregistered)


+1. or you can root n fly lol

posted on 31 Jul 2013, 13:03

39. protozeloz (Posts: 5396; Member since: 16 Sep 2010)


root is not needed for official OTA, you can even download the file go into recovery and flash it without even being rooted, its what ota does anyways

posted on 31 Jul 2013, 13:34

41. Zeus.k (unregistered)


i know that. What i meant was that if you dont wanna wait for the ota then you can either get it from xda or can flash factory image from google. cheers.

posted on 31 Jul 2013, 08:46 2

14. Googler (Posts: 813; Member since: 10 Jun 2013)


That's very apocalyptic, having to wait a few days.

posted on 31 Jul 2013, 10:01

22. LiquidGalaxy (Posts: 332; Member since: 03 Jul 2013)


Thats not really the point - i'd just like to understand why Google can't do it the same way Apple does...

posted on 31 Jul 2013, 11:49

33. gagdude (Posts: 33; Member since: 18 Mar 2013)


to make sure there is no big error.....

posted on 31 Jul 2013, 11:55 1

34. av911 (Posts: 190; Member since: 19 Nov 2012)


If you read the article, it tells you why...and it's even quoted.

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