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SquareTrade gives Samsung Galaxy S5 high marks for durability

Posted: , by Alan F.

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SquareTrade gives Samsung Galaxy S5 high marks for durability
Smartphone insurer SquareTrade has given the Samsung Galaxy S5 a 6 for its Breakability Score. A lower score is considered more desirable. This means that the insurer sees Samsung's latest flagship model as being more likely to survive an accident than its predecessor. The Samsung Galaxy S4 was rated a 7 when it launched last year. This dovetails with a recent video of a drop test we passed along that showed the Galaxy S5 screen surviving a drop that the Galaxy S4 display could not.

SquareTrade computes its score by looking at things like water resistance, the front and back panels, the grip of the device, the edge, construction and materials, and more. It also tests devices for the dangers lurking around with every day use. The Samsung Galaxy S5 scored high in the dunk and drop test.

The Breakability Score ranges from 1-10 with a higher score meaning that a phone is more likely to break in an accident. Scores of other high profile devices include the HTC One (M8), which scored a 6.5 due to problems with the dunk test and slide test. That is much higher than the 4.5 received by the first HTC One. The Apple iPhone 5s tallied a 5.5. The LG Nexus 5 failed the dunk and drop test, giving it a 7.

source: SquareTest

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posted on 14 Apr 2014, 14:34 1

1. mayur007 (Posts: 377; Member since: 10 Apr 2012)


i still dont like as tech is progressing, the better the product the repairing goes hard

that means you have to shell out more than u , that has to be

i fixit proved it.. the harder the repairing more the cost to repair ..

i hate it ..

posted on 14 Apr 2014, 14:41 7

4. buccob (Posts: 1332; Member since: 19 Jun 2012)


Well, the average joe and maybe even some techie guys like me, rather have a better lasting device than a fixable one thats more prone to break

posted on 14 Apr 2014, 15:25

9. Slammer (Posts: 957; Member since: 03 Jun 2010)


I consider myself a tech enthusiast. However, I'm also a consumer. The OP has made a great point. Last month I made reference of knowing two friends that have phones with embedded batteries and metal casings. Both experienced battery issues and were charged almost $200 for replacemnt handset. There was nothing else wrong with them. This month, 2 more friends stepped forward and expressed their same issue. $200×4=highway robbery. Everyone should be able to replace a battery.

Most phones are traded in after two years by mainstream users and one year by techies. The quality build structure for to support the longevity argument is negated by reason of upgrades. We as consumers should be looking at how to curb high insurance rates and deductables rather than supporting devices harder and harder to repair.

John B.

posted on 14 Apr 2014, 15:58 1

11. buccob (Posts: 1332; Member since: 19 Jun 2012)


I hear you, and I agree... it was a bit hard for me at first to get a phone that had a non-removable battery... But honestly the last time I bought an additional battery for my phone was 4 phones ago (for a Blackberry Storm 9550).... after that I had the Moto Atrix, then SGS3 (both removable but never got another battery), and now a waterproof Xperia...

The sturdiest phone I have had is this current Xperia which have survived drop after drop, and dive after dive without problems... and luckily without cracked screens

I often check the Battery Health by doing to the Service Test on the phone, and it still reads "Good, no need to replace" with capacity numbers close to when I bought it a year and a half ago.

I noticed that this phone had a big battery that was just average, but looking into it more I found out that the battery had a shorter range of mV compared to my previous phones with removable batteries...

For instance: the Moto Atrix had the battery at 4200 mV when 100% and it fell to ~3200 mV at 0%
in contrast the Sony Xperia Acro S varies from 4200 mV to 3600 mV

This is probably done to extend the battery life by not stressing the battery too much...

Anyway my phone upgrading cycles are WAY shorter than what the battery will probably last... so I expect to have 2 newer phones before this one dies on me...

posted on 14 Apr 2014, 16:38 3

14. Slammer (Posts: 957; Member since: 03 Jun 2010)


The interesting thing about today's tech enthusiasts vs yesterday's, is that the common sense seems to be anemic in response to consumer control. Back in my day, it was us techs that demanded more augmentation incorporated into great designs and still keep the basic essentials relevant. Today, many tech geeks seem to be in lust of beauty and are ignoring everything that is directly affected by what encompasses the beauty.

Devices harder to fix equates to adjusted insurance rates. A person that purchased a brand new phone at signing, only has a problem with a sealed battery 13 months into contract. You are still paying on this phone and you've taken great care of it. However, you are issued a refurb which may have been someone else's more extreme problem. This is like a car salesman saying we will offer you this used car in replacement of yours. Umm, I don't think so. Just replace the battery. I know what has been or not been to the phone I've been using. Manufacturers(Apple specifically) are now making billions in increased revenue because they are taking $200 of your money, replacing the battery for $20 and reissuing your old phone to someone else for $200. It's a vicious circle in which the beauty is costing everyone. I put a case on my phone which protects it. I have two batteries that I physically and visually check the every 3-4 months for swelling and charging capabilities. I rotate these batteries at the end of these intervals. If the battery is sealed, there is no checking to see if a swelling battery is exerting physical pressure on the internal components such as the printed circuit board or chip. This can cause many of the other symptoms that users experience. Checking the battery both visually AND physically really does eliminate many problems.

A well built phone does not need to eliminate this simple tool that techs should be more acclimated with. Percentage wise, we are more consumers than tech geeks. We need to look at all angles including price savvy measures. We deserve both excellent build quality AND consumer friendly accessibility in order to ensure a balance.

John B.

posted on 15 Apr 2014, 08:11

32. buccob (Posts: 1332; Member since: 19 Jun 2012)


Well in that regard, I still complain a lot about newer trends in phones moving away from microHDMI ports, the temporarily no microSD slot (though most newer phones brought it back), on-screen virtual buttons... and sealed batteries....

In my opinion, and also the way I use my phones, all those were essencial, but when I switch to a waterproof device I expected some sacrifices, in my case was the removable battery... (though I know some water resistant devices have it)...

To be honest, I do not care much about the beauty of the phone... heck, the Xperia Acro S is not pretty... just a rectangular chubby slab. But one tough slab...

The thing is, that we live in different countries, with different routines, and different enviroments... And in my current situation I appreciate some things while I ignore others that you might find important...

In my country we almost never buy phones on contract... while in the US that is basically the norm...

We are not used to insurance for said devices either...

But I do agree that for what we usually pay, we all deserve excellent build qualit and consumer friendly accessibility... however sacrifices are made in every single phone, so it can suit certain needs...

Samsung has always provided removable batteries.. and while I also like the type of materials they choose... people mostly complain about this exact problem... so Samsung sacrifices metal construction, or unibody in exchange for user friendly devices...

Sony, HTC and Apple make flagship devices with premium materials... but they tent to seal them...

Like I said at the beginning, it all depends what you are looking for... and to me, microSD and IPx7 is more important than removable batteries...

posted on 14 Apr 2014, 14:40

2. MrTzr (Posts: 101; Member since: 26 Jun 2013)


Still deciding whether to buy the S5 or wait a few more weeks for the Z2...
Any thoughts from actual S5 or Z2 users so far?

posted on 14 Apr 2014, 16:25 8

12. PapaSmurf (Posts: 7578; Member since: 14 May 2012)


Get the S5. Battery life is great, call quality is supurb, screen is the best of all phone I've tested out in person, and the support Samsung will give to it's phones is a plus.

posted on 14 Apr 2014, 18:33

18. Genza (Posts: 104; Member since: 12 Mar 2014)


Can you show me the proof that the S5 has the best screen?

posted on 14 Apr 2014, 20:14 1

19. hung2900 (Posts: 773; Member since: 02 Mar 2012)


Look at it by yourself.
Top class outdoor brightness (check youtube), top class viewing angle especially in outdoor condition.
And as you know, unmatchable black level, superior in dark room.

posted on 14 Apr 2014, 20:37

20. PapaSmurf (Posts: 7578; Member since: 14 May 2012)


The proof is in a live demo. It blows the 5S out of the water. Home run for Samsung and definitely worth the upgrade from whatever device before.

posted on 15 Apr 2014, 02:30

28. sbw44 (Posts: 380; Member since: 04 Dec 2012)


Still not better than the 1520. Even PA comparisons the 5s beat it.

posted on 15 Apr 2014, 03:22

30. PapaSmurf (Posts: 7578; Member since: 14 May 2012)


Yes it is, especially when outdoors.

posted on 14 Apr 2014, 21:39 1

21. shuaibhere (Posts: 1297; Member since: 07 Jul 2012)


If you really want proof...

Here it is...

http://www.displaymate.com/Galaxy_S5_ShootOut_1.htm#Color_Accuracy

posted on 15 Apr 2014, 07:31 1

31. Genza (Posts: 104; Member since: 12 Mar 2014)


Erica Griffin, Francois Simond and Anandtech can show you what displaymate said about S5 display (the most accurate screen) is wrong.

https://plus.google.com/app/basic/stream/z13ktz45syzusjxcb23nw3xiwyeuuhok1

http://www.anandtech.com/show/7903/samsung-galaxy-s-5-review/6

Just remember samsung've often caught doing the dirty marketing tricks such as paid some so-called "experts" to say something excessive about their products.

posted on 14 Apr 2014, 23:35

23. express77 (unregistered)


How is it compare to Note 3?

posted on 15 Apr 2014, 00:36 1

25. zuckerboy (Posts: 898; Member since: 22 Dec 2011)


yeah great phone but looks ugly and plastic frame around phone looks cheap

posted on 15 Apr 2014, 03:21 1

29. PapaSmurf (Posts: 7578; Member since: 14 May 2012)


If you've seen it in person you wouldn't be saying that comment.

posted on 15 Apr 2014, 02:19

27. PunyPoop (Posts: 714; Member since: 18 Jan 2013)


I have here a Z2 and all I can say is I'm fully satisfied with it. Don't let anyone influence your decision, go to a cellphone shop (with live demo), compare GS5 and Z2, and I know you can decide right away after comparing it. Have a good time choosing!

posted on 14 Apr 2014, 15:02 1

5. wando77 (Posts: 267; Member since: 23 Aug 2012)


So the s5 survives being run over, dropped of a building and drowned but yet scores worse than an iPhone 5......hmmmmmm

posted on 14 Apr 2014, 21:41

22. shuaibhere (Posts: 1297; Member since: 07 Jul 2012)


How ip5s scored more in durability....
It cracks even in simple drop..

posted on 15 Apr 2014, 00:01

24. ihavenoname (Posts: 1307; Member since: 18 Aug 2013)


Not true. My friend has dropped his 5S couple of times (without case) and it held up pretty well. He uses case now though, because he had quite a notable dent when he dropped it about 1,5 meter (americans, convert if you want) to concrete. Overall pretty good though, 5S seems to be better built than 5 somehow.

posted on 14 Apr 2014, 15:21

7. wrm2013 (Posts: 140; Member since: 28 Mar 2013)


Tmo is on b.o.

posted on 14 Apr 2014, 15:24 2

8. applesucker (Posts: 81; Member since: 29 Oct 2013)


that's why plastic build is 100 times more better than tin can aluminum

posted on 14 Apr 2014, 15:36 3

10. amats69 (Posts: 984; Member since: 12 Nov 2012)


ur kidding or u just dont understand what u read on this article?

posted on 14 Apr 2014, 16:29 1

13. darkskoliro (Posts: 946; Member since: 07 May 2012)


shouldnt your username be samsungsucker?

posted on 15 Apr 2014, 02:10

26. NIGER.AREA (Posts: 11; Member since: 14 Apr 2014)


The best keeps getting better.

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