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Sprint ranked worst in consumer satisfaction, Verizon stays on top

0. phoneArena 22 Nov 2013, 07:28 posted on

Sprint has slumped in consumer satisfaction. The nation’s third-largest carrier in terms of subscribers has its users less happy than before…

This is a discussion for a news. To read the whole news, click here

posted on 22 Nov 2013, 19:31 1

70. jroc74 (Posts: 6015; Member since: 30 Dec 2010)


What good is phone service when you keep dropping calls?

posted on 22 Nov 2013, 22:47

71. MartyK (Posts: 846; Member since: 11 Apr 2012)


No offensive, I don't care if they cover 10 people or 1 trillion, as long as I get cover.

So what if Verizon cover 300 million people or 40 states, the average person will not be visiting 40 states or calling 300 million people.

posted on 22 Nov 2013, 08:33

18. Droid_X_Doug (Posts: 5993; Member since: 22 Dec 2010)


How are you getting unlimited LTE for $20/month?

posted on 22 Nov 2013, 08:54

21. PapaSmurf (Posts: 10457; Member since: 14 May 2012)


T-Mobile offers unlimited data for $20 a month. Where have you been?

posted on 22 Nov 2013, 11:10 1

47. Droid_X_Doug (Posts: 5993; Member since: 22 Dec 2010)


Are you referring to $20 on top of the base plan (unlimited talk, text and 500 Mb of data for $50) for a total of $70/month? That pricing is better than VZW (especially the unlimited data part), but a straight $20/month for unlimited data (such as for tablets) would be even better.

posted on 22 Nov 2013, 08:48

20. JSONI12 (Posts: 4; Member since: 18 Oct 2013)


I got 40+ mbps on my g2.. Thanks sprint!!

posted on 22 Nov 2013, 08:55 8

22. PapaSmurf (Posts: 10457; Member since: 14 May 2012)


Go down a block and see if you get the same speeds again. How are you liking those dropped calls?

posted on 22 Nov 2013, 11:14 2

48. Droid_X_Doug (Posts: 5993; Member since: 22 Dec 2010)


Better yet, try moving about 100 feet away and checking the speed. Or, try doing a speed test at a sporting event when the other (two?) Sprint customers are trying to use the data connection - you will be lucky to see 300 Kb/s down.

posted on 22 Nov 2013, 09:02 3

24. c.hack (Posts: 613; Member since: 09 Dec 2009)


Doesn't T-Mo throttle after 2.5 GB? You get unlimited data, but only at 1x speeds.

posted on 22 Nov 2013, 16:29

64. Landmarkcm (Posts: 506; Member since: 11 Aug 2009)


They offer truly unlimited now too for 10.00 more above the 2.5 gb and its a better deal then Sprint

posted on 22 Nov 2013, 09:29

25. LiyanaBG (Posts: 381; Member since: 07 Nov 2013)


Tmobile is the best in the US. coverage plus good deal..Verizon/att is just hype

posted on 22 Nov 2013, 09:36 3

30. Gemmol (Posts: 792; Member since: 09 Nov 2011)


I wish it were hype, if it was then I would switch, but no service for Tmobile in my building and no service in the basement.....I am glad it works in your area, but its no good over here in New York

posted on 22 Nov 2013, 13:42

56. LiyanaBG (Posts: 381; Member since: 07 Nov 2013)


i was with Verizon i left them 6 months ago couldn't be happier and now im with Tmobile in my area Tmobile have better service and even faster data and saving little money thats a plus. so to me its all hype. maybe your areas are not good according to you with Tmobile now maybe soon they will improve your area. BTW i live in NY to

posted on 22 Nov 2013, 09:42 2

34. JerryTime (Posts: 468; Member since: 09 Nov 2013)


The guy on top of the hill didn't get there by falling up there.

posted on 22 Nov 2013, 10:24 3

42. bigdawg23 (Posts: 455; Member since: 25 May 2011)


I and many others will disagree with that. Head to North Dakota and let me know how that T-Mobile coverage works. Also head to South Dakota and see how it goes. Those are just two states of many T-Mobile has poor coverage in. There map is exaggerated and elusive. They still have a lot of holes.

I travel from the Midwest to New York for work. If T-Mobile was that good many of coworkers not on company phones would have them. One Coworker loves is T-Mobile service because he seldom lease Minneapolis/St Paul. However when he ventures away coverage goes down hill fast.

End of the day it comes down to what works for each person. Personally AT&T has great coverage and speeds for my needs. I had a VZW work phone for 4 months but got tired of calls never coming in and text messages that show up two days later. I had work port my number to AT&T because it works just fine for my personal line.

posted on 22 Nov 2013, 11:25 2

49. gentleman559 (Posts: 22; Member since: 08 Aug 2013)


Okay seriously who the F*** goes to South Dakota, I mean come on man really? LOL

posted on 22 Nov 2013, 15:13 3

57. superguy (Posts: 293; Member since: 15 Jul 2011)


Someone has to live there.

posted on 23 Nov 2013, 09:29 2

74. JerryTime (Posts: 468; Member since: 09 Nov 2013)


Just because you don't go there or live there, doesn't mean that BETTER providers shouldn't cover the area.

posted on 22 Nov 2013, 07:37 6

2. PapaSmurf (Posts: 10457; Member since: 14 May 2012)


The carrier however says it expects the issues with its network to be resolved by next year.

Ain't nobody got time for that!

posted on 22 Nov 2013, 07:40 8

3. silencer271 (Posts: 254; Member since: 05 Apr 2013)


Ah the usual sprint line. They said this last year to.

posted on 22 Nov 2013, 08:21 2

13. Droid_X_Doug (Posts: 5993; Member since: 22 Dec 2010)


And the year before that. At some point, the excuses wear thin. I was with Sprint for 10 years. I gave them 3 months after getting the Droid X, but each month it became clear that it was time to move on.

posted on 22 Nov 2013, 07:43 4

5. JDogg5281 (Posts: 69; Member since: 09 Aug 2012)


Didnt they say that last year

posted on 22 Nov 2013, 07:48 6

6. HASHTAG (unregistered)


And the year before.

posted on 22 Nov 2013, 08:25 4

15. o0Exia0o (Posts: 900; Member since: 01 Feb 2013)


And the year before!

posted on 22 Nov 2013, 07:42 2

4. GeekMovement (Posts: 2156; Member since: 09 Sep 2011)


I'm more interested in having a consistent strong 3G signal rather than Sprint dishing out "super fast"/spotty 4GLTE spark whatever towers here and there.

posted on 22 Nov 2013, 08:30

16. Droid_X_Doug (Posts: 5993; Member since: 22 Dec 2010)


They couldn't even give a good 3G signal. When I started with the Droid X, it was originally as a backup to my BlackBerry 8330 on Sprint. But each time the 8330 slowed to a crawl (1G?), the Droid X was reliably putting out 1 to 1.2 Mb/s down and .5 to 1 Mb/s up. It was over with in the second month of getting the X - the X became my primary phone. By the third month, the 8330 number got transferred to the X and it was buh-bye to Sprint.

posted on 22 Nov 2013, 11:38 1

52. oNEWorld (Posts: 140; Member since: 01 Aug 2013)


Droid x on sprint or vzw?

posted on 22 Nov 2013, 08:01 3

8. JerryTime (Posts: 468; Member since: 09 Nov 2013)


Yeah Big Red still on top!!! WOOT WOOT!!!

posted on 22 Nov 2013, 08:22 4

14. o0Exia0o (Posts: 900; Member since: 01 Feb 2013)


Yes still on top in terms of service and price...

Ouch! My wallet hurts...but you get what you pay for.

posted on 22 Nov 2013, 09:43

36. JerryTime (Posts: 468; Member since: 09 Nov 2013)


Truest statement I've seen on this thread thus far. +1 sir

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