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Sprint ranked worst in consumer satisfaction, Verizon stays on top

0. phoneArena 22 Nov 2013, 07:28 posted on

Sprint has slumped in consumer satisfaction. The nation’s third-largest carrier in terms of subscribers has its users less happy than before…

This is a discussion for a news. To read the whole news, click here

posted on 22 Nov 2013, 07:36 8

1. PapaSmurf (Posts: 10457; Member since: 14 May 2012)


$20 a month for unlimited LTE on my Note 3 seems to be the best deal ever. Thank you T-Mobile :')

posted on 22 Nov 2013, 08:01 9

7. JerryTime (Posts: 468; Member since: 09 Nov 2013)


What good is unlimited LTE if it only works in 10 places?

posted on 22 Nov 2013, 08:04 6

9. Shatter (Posts: 2036; Member since: 29 May 2013)


250+ million people have LTE coverage from Tmobile in the US.

posted on 22 Nov 2013, 08:11 5

10. Omarc07 (Posts: 467; Member since: 12 Nov 2012)


Ok thats dumb tmobile lte works i more than 10 places. I used them in more than 10 places and they had lte..

posted on 22 Nov 2013, 08:33

18. Droid_X_Doug (Posts: 5993; Member since: 22 Dec 2010)


How are you getting unlimited LTE for $20/month?

posted on 22 Nov 2013, 08:46 6

19. JDogg5281 (Posts: 72; Member since: 09 Aug 2012)


no no no...you must be confused. Sprint only works in 10 places.

posted on 22 Nov 2013, 08:48

20. JSONI12 (Posts: 4; Member since: 18 Oct 2013)


I got 40+ mbps on my g2.. Thanks sprint!!

posted on 22 Nov 2013, 08:54

21. PapaSmurf (Posts: 10457; Member since: 14 May 2012)


T-Mobile offers unlimited data for $20 a month. Where have you been?

posted on 22 Nov 2013, 08:55 8

22. PapaSmurf (Posts: 10457; Member since: 14 May 2012)


Go down a block and see if you get the same speeds again. How are you liking those dropped calls?

posted on 22 Nov 2013, 08:57

23. PapaSmurf (Posts: 10457; Member since: 14 May 2012)


Rollout began in spring/early summer and already covers nearly 250 million people. You were saying?

posted on 22 Nov 2013, 09:02 3

24. c.hack (Posts: 613; Member since: 09 Dec 2009)


Doesn't T-Mo throttle after 2.5 GB? You get unlimited data, but only at 1x speeds.

posted on 22 Nov 2013, 09:29

25. LiyanaBG (Posts: 381; Member since: 07 Nov 2013)


Tmobile is the best in the US. coverage plus good deal..Verizon/att is just hype

posted on 22 Nov 2013, 09:32 1

26. TheRequiem (Posts: 244; Member since: 23 Mar 2012)


This is incorrect information, they will be lucky to cover 225 million pops as their network is too small to cover anything more. They will also have 50 millions pops less then Sprint at completion -http://www.howardforums.com/showthread.php/1813427-T-Mobile-s-LTE-Network-to-Cover-50-million-POPS-less-than-Sprint-at-Completion

posted on 22 Nov 2013, 09:33 2

27. Gemmol (Posts: 792; Member since: 09 Nov 2011)


still do not work in my house, I live in New York, I know because one of my cousins have Tmobile and they have to go outside or use my phone to call or text

posted on 22 Nov 2013, 09:35 1

28. TheRequiem (Posts: 244; Member since: 23 Mar 2012)


They have over 20,000 sites with LTE, far more then T-Mobile and basically as much as AT&T, go to sensorly.com and compare real time LTE coverage. Sprint has a much larger LTE network then T-Mobile, has more LTE coverage in a lot of places even over AT&T, even though AT&T currently has more markets and Verizon is basically worthless, good luck with that capped data and 5mbps LTE. I am personally awaiting Sprint Spark's launch in Las Vegas next year, it'll be the first LTE-Advanced 1gps terrestrial service and the 8 channel radios (industry first) and small cells involved in it's rollout will eliminate coverage difficulties.

posted on 22 Nov 2013, 09:36 1

29. JerryTime (Posts: 468; Member since: 09 Nov 2013)


I didn't ask how much of the population T-Mobile covers. I asked how many places. Verizon not only covers the major cities, but the rural areas as well. That was the point that I'm making. You can travel and have flexibility with your coverage, you're not limited to high population areas.

posted on 22 Nov 2013, 09:36 3

30. Gemmol (Posts: 792; Member since: 09 Nov 2011)


I wish it were hype, if it was then I would switch, but no service for Tmobile in my building and no service in the basement.....I am glad it works in your area, but its no good over here in New York

posted on 22 Nov 2013, 09:38

31. SupermanayrB (Posts: 748; Member since: 20 Mar 2012)


LMAO!!!!

posted on 22 Nov 2013, 09:38 5

32. JerryTime (Posts: 468; Member since: 09 Nov 2013)


Verizon covers over 300 million and it's not limited to major cities. What's your point?

posted on 22 Nov 2013, 09:42 2

34. JerryTime (Posts: 468; Member since: 09 Nov 2013)


The guy on top of the hill didn't get there by falling up there.

posted on 22 Nov 2013, 09:52

38. rallyguy (Posts: 620; Member since: 13 Mar 2012)


There are actually a lot more people that do than Sprint lists. I have pretty good coverage in my entire area, but it is still being built meaning Sprint hasn't listed it as a covered city yet.
But yeah compared to other companies their coverage stinks. So if you do a poll then of course your going to get negative reviews. Sprint is in a transition right now. It's late to the game and taking longer than it should but it will be there one day.

posted on 22 Nov 2013, 09:54

39. rallyguy (Posts: 620; Member since: 13 Mar 2012)


Is that their 4G and "4G" HSPA+ combines, or actual 4G?

posted on 22 Nov 2013, 10:24 3

42. bigdawg23 (Posts: 461; Member since: 25 May 2011)


I and many others will disagree with that. Head to North Dakota and let me know how that T-Mobile coverage works. Also head to South Dakota and see how it goes. Those are just two states of many T-Mobile has poor coverage in. There map is exaggerated and elusive. They still have a lot of holes.

I travel from the Midwest to New York for work. If T-Mobile was that good many of coworkers not on company phones would have them. One Coworker loves is T-Mobile service because he seldom lease Minneapolis/St Paul. However when he ventures away coverage goes down hill fast.

End of the day it comes down to what works for each person. Personally AT&T has great coverage and speeds for my needs. I had a VZW work phone for 4 months but got tired of calls never coming in and text messages that show up two days later. I had work port my number to AT&T because it works just fine for my personal line.

posted on 22 Nov 2013, 10:25

43. PapaSmurf (Posts: 10457; Member since: 14 May 2012)


Everywhere I've gone, I've great coverage. Been with T-Mobile since 2011 and can say they're coverage has gotten so much better. I had from 07-11. While I never dropped a call, paying over $250 for four lines was insane.

posted on 22 Nov 2013, 10:28

44. alouden (unregistered)


I have t mobile too. But I did read where it was stated that their LTE coverage will cap at 225 million POPs. I cannot comment on Sprint, but that puts tMobile at a smaller footprint than Verizon and AT&T. What I do not know is if their hspa 42 network will complement the LTE network, thus extending coverage. If so, then the smaller LTE footprint would not be a big deal to me.

posted on 22 Nov 2013, 10:38 2

45. Omarc07 (Posts: 467; Member since: 12 Nov 2012)


Well obviously u havent been to Los angeles verizons lte is the worse go down to Griffith observatory u as of nov u on 3G cdma ,same in palm springs 3g evdo alot of parts of Victorville are 3g evdo and thats the rural parts so much for covering rural areas with lte i have family that live in Victorville and want to switch to att because they had it with verizons coverage lte in that area its really spotty they on 3G all the time. I have tmobile as my personal phone and att for work as i have mentioned on here before i found att to be the best in LA i been to those parts i mentioned above and had lte on att while my sister had a big 3G icon on her verizon galaxy s4.

posted on 22 Nov 2013, 10:40 2

46. kabukijoe (Posts: 102; Member since: 06 Mar 2010)


What good is LTE everywhere if you hit your cap in a week?

posted on 22 Nov 2013, 11:10 1

47. Droid_X_Doug (Posts: 5993; Member since: 22 Dec 2010)


Are you referring to $20 on top of the base plan (unlimited talk, text and 500 Mb of data for $50) for a total of $70/month? That pricing is better than VZW (especially the unlimited data part), but a straight $20/month for unlimited data (such as for tablets) would be even better.

posted on 22 Nov 2013, 11:14 2

48. Droid_X_Doug (Posts: 5993; Member since: 22 Dec 2010)


Better yet, try moving about 100 feet away and checking the speed. Or, try doing a speed test at a sporting event when the other (two?) Sprint customers are trying to use the data connection - you will be lucky to see 300 Kb/s down.

posted on 22 Nov 2013, 11:25 2

49. gentleman559 (Posts: 22; Member since: 08 Aug 2013)


Okay seriously who the F*** goes to South Dakota, I mean come on man really? LOL

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