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Sprint puts a freeze on Upgrade Now

0. phoneArena posted on 18 Dec 2012, 19:50

Put your wallet away, Sprint customers, the Upgrade Now program is frozen which means you cannot pay your way in to an earlier phone upgrade at subsidized pricing; there is some hope that this is just a temporary situation as an internal memo tells reps to have customers keep checking in to see if the plan has been reinstated...

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1. threeline posted on 18 Dec 2012, 22:48 1 5

Sprint's service sucks anyway.

8. Cynipap999 (banned) posted on 19 Dec 2012, 08:35 3 0

How do you know that???

Have you tried making a call and suffered severe reception break-up?

Have you tried making a call only to have the call constantly drop?

Are you using their painfully slooooooow 3G Data services?

Do you have a 4G LTE phone but, can only still get 3G?

Have you had any bad experiences with their Out-Sourced Customer Calling Centers in India; Pakistan; Singapore; Dominican Republic or Canada (among others)???

Just wondering...........

11. threeline posted on 20 Dec 2012, 07:51 0 1

You must be a Sprint customer too!

2. Tmachaveli posted on 18 Dec 2012, 23:00 1 0

what does that have to do with it?

3. networkdood posted on 18 Dec 2012, 23:08 1 0

AT&T's version of this is you pay 250.00 + 2 yr contract price of any smartphone if you want it earlier than your upgrade date. You can call customer care, and if you are a good customer and 6 weeks away from an upgrade, and ask for the upgrade now by asking for a manager. I know someone who got a Galaxy S3 early and another friend purchased an iPhone earlier than his upgrade date...only over the phone, though, and, you may still be told 'no'.

6. wumberpeb posted on 18 Dec 2012, 23:27 0 0

Jeez, $250 when you're only 6 weeks away from an upgrade? That's a bit heavy, but at least they offer something

4. wumberpeb posted on 18 Dec 2012, 23:15 2 0

It was a nice way to get people a new phone early, but I'm sure it cost them a hefty price in some instances. They'd rather get your normal bill those 6 months you're trying to buy out of then to pay a small portion in the form of a small termination fee...

Good for customers with crappy phones, hope it comes back soon

10. threeline posted on 20 Dec 2012, 07:49 0 0

It's not the crappy phones because they have good phones it's Sprint's crappy service!

5. Libra1985 posted on 18 Dec 2012, 23:18 3 0

What a better time to cut the program then a week before Christmas..........

7. Hello-dirt posted on 19 Dec 2012, 00:22 0 0

My upgrade isn't until June, yet Spring offered me an upgrade to keep me. No thanks, pre paid for me from now on. Just call Spring, ask them for your account number, and wait for Spring to start offering you perks to keep you, if you want to stay.

9. mxw74 posted on 19 Dec 2012, 09:56 0 0

ive seen Sprint push upgrades for as little as $50 to reset your upgrade elig. and then you get the pricing.

12. skymitch89 posted on 16 Jan 2013, 15:17 0 0

Apparently Sprint has re-instated this program.

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