Sprint puts a freeze on Upgrade Now
0. phoneArena 18 Dec 2012, 19:50 posted on
Put your wallet away, Sprint customers, the Upgrade Now program is frozen which means you cannot pay your way in to an earlier phone upgrade at subsidized pricing; there is some hope that this is just a temporary situation as an internal memo tells reps to have customers keep checking in to see if the plan has been reinstated...
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8. Cynipap999 (banned) (Posts: 138; Member since: 15 Nov 2012)
How do you know that???
Have you tried making a call and suffered severe reception break-up?
Have you tried making a call only to have the call constantly drop?
Are you using their painfully slooooooow 3G Data services?
Do you have a 4G LTE phone but, can only still get 3G?
Have you had any bad experiences with their Out-Sourced Customer Calling Centers in India; Pakistan; Singapore; Dominican Republic or Canada (among others)???
3. networkdood (Posts: 6326; Member since: 31 Mar 2010)
AT&T's version of this is you pay 250.00 + 2 yr contract price of any smartphone if you want it earlier than your upgrade date. You can call customer care, and if you are a good customer and 6 weeks away from an upgrade, and ask for the upgrade now by asking for a manager. I know someone who got a Galaxy S3 early and another friend purchased an iPhone earlier than his upgrade date...only over the phone, though, and, you may still be told 'no'.
6. wumberpeb (Posts: 445; Member since: 14 Mar 2011)
Jeez, $250 when you're only 6 weeks away from an upgrade? That's a bit heavy, but at least they offer something
4. wumberpeb (Posts: 445; Member since: 14 Mar 2011)
It was a nice way to get people a new phone early, but I'm sure it cost them a hefty price in some instances. They'd rather get your normal bill those 6 months you're trying to buy out of then to pay a small portion in the form of a small termination fee...
Good for customers with crappy phones, hope it comes back soon
10. threeline (Posts: 259; Member since: 11 Sep 2011)
It's not the crappy phones because they have good phones it's Sprint's crappy service!
5. Libra1985 (Posts: 47; Member since: 26 Feb 2011)
What a better time to cut the program then a week before Christmas..........
7. Hello-dirt (Posts: 102; Member since: 02 May 2010)
My upgrade isn't until June, yet Spring offered me an upgrade to keep me. No thanks, pre paid for me from now on. Just call Spring, ask them for your account number, and wait for Spring to start offering you perks to keep you, if you want to stay.
9. mxw74 (Posts: 2; Member since: 14 Dec 2012)
ive seen Sprint push upgrades for as little as $50 to reset your upgrade elig. and then you get the pricing.
12. skymitch89 (Posts: 1121; Member since: 05 Nov 2010)
Apparently Sprint has re-instated this program.