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Sprint puts a freeze on Upgrade Now

Posted: , by Alan F.

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Sprint puts a freeze on Upgrade Now
Sprint has put a freeze on its Upgrade Now program which allowed customers to pay a little extra money to receive two-year upgrade pricing a little earler than normal. The good news is that the freeze appears not to be permanent. A leaked internal memo meant for Sprint reps tells them to recommend that customers keep checking in to see if the plan has been reinstated.

Other signs that the Upgrade Now freeze is temporary is the memo's use of the phrase "temporarily discontinued". The memo notes that Upgrade Now offers have already been removed from the system. For now, if you're a Sprint customer, you can't bribe the timekeeper. If you want that LG Optimus G at the subsidized price, you're going to have to wait for your upgrade to hit just like everyone else.

source: AndroidCentral

A leaked memo leaves hope that Sprint's Upgrade Now will return

A leaked memo leaves hope that Sprint's Upgrade Now will return


12 Comments
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posted on 18 Dec 2012, 22:48 1

1. threeline (Posts: 256; Member since: 11 Sep 2011)


Sprint's service sucks anyway.

posted on 19 Dec 2012, 08:35 3

8. Cynipap999 (banned) (Posts: 138; Member since: 15 Nov 2012)


How do you know that???

Have you tried making a call and suffered severe reception break-up?

Have you tried making a call only to have the call constantly drop?

Are you using their painfully slooooooow 3G Data services?

Do you have a 4G LTE phone but, can only still get 3G?

Have you had any bad experiences with their Out-Sourced Customer Calling Centers in India; Pakistan; Singapore; Dominican Republic or Canada (among others)???

Just wondering...........

posted on 20 Dec 2012, 07:51

11. threeline (Posts: 256; Member since: 11 Sep 2011)


You must be a Sprint customer too!

posted on 18 Dec 2012, 23:00 1

2. Tmachaveli (Posts: 425; Member since: 01 Apr 2011)


what does that have to do with it?

posted on 18 Dec 2012, 23:08 1

3. networkdood (Posts: 6267; Member since: 31 Mar 2010)


AT&T's version of this is you pay 250.00 + 2 yr contract price of any smartphone if you want it earlier than your upgrade date. You can call customer care, and if you are a good customer and 6 weeks away from an upgrade, and ask for the upgrade now by asking for a manager. I know someone who got a Galaxy S3 early and another friend purchased an iPhone earlier than his upgrade date...only over the phone, though, and, you may still be told 'no'.

posted on 18 Dec 2012, 23:27

6. wumberpeb (Posts: 427; Member since: 14 Mar 2011)


Jeez, $250 when you're only 6 weeks away from an upgrade? That's a bit heavy, but at least they offer something

posted on 18 Dec 2012, 23:15 2

4. wumberpeb (Posts: 427; Member since: 14 Mar 2011)


It was a nice way to get people a new phone early, but I'm sure it cost them a hefty price in some instances. They'd rather get your normal bill those 6 months you're trying to buy out of then to pay a small portion in the form of a small termination fee...

Good for customers with crappy phones, hope it comes back soon

posted on 20 Dec 2012, 07:49

10. threeline (Posts: 256; Member since: 11 Sep 2011)


It's not the crappy phones because they have good phones it's Sprint's crappy service!

posted on 18 Dec 2012, 23:18 3

5. Libra1985 (Posts: 44; Member since: 26 Feb 2011)


What a better time to cut the program then a week before Christmas..........

posted on 19 Dec 2012, 00:22

7. Hello-dirt (Posts: 102; Member since: 02 May 2010)


My upgrade isn't until June, yet Spring offered me an upgrade to keep me. No thanks, pre paid for me from now on. Just call Spring, ask them for your account number, and wait for Spring to start offering you perks to keep you, if you want to stay.

posted on 19 Dec 2012, 09:56

9. mxw74 (Posts: 2; Member since: 14 Dec 2012)


ive seen Sprint push upgrades for as little as $50 to reset your upgrade elig. and then you get the pricing.

posted on 16 Jan 2013, 15:17

12. skymitch89 (Posts: 1054; Member since: 05 Nov 2010)


Apparently Sprint has re-instated this program.

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