Sprint not likely to offer Windows Phone 8 model at launch
0. phoneArena 06 Aug 2012, 17:50 posted on
Sprint customers shouldn't expect to see a Windows Phone 8 model being offered by the carrier at launch, according to Sprint VP David Owens; the nation's third largest carrier says it will eventually offer a token model...
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1. lyndon420 (Posts: 1736; Member since: 11 Jul 2012)
"...one of the most returned products in the history of the company."
Wow...way to make an impression ms.
And just because an adrenaline junkie mentions blackberry, it doesn't mean that people are suddenly going to ignore the short comings of RIM.
3. bigbmc26 (Posts: 41; Member since: 10 May 2012)
Sprint is circling the toilet themselves. I wouldn't put too much faith in the a guy that allowed the launch of the Kyocera Echo. The Arrive also has one of the highest ratings at sprint.com from users. They were too busy wasting money on WiMax to promote the Arrive properly.
I think the fact that Blot still uses a BlackBerry, proves that some of us love our BlackBerry devices. You'd have to pry my 9930 from my cold dead hands. There is still a market for them and Usain proves just that...
7. Whodaboss (Posts: 176; Member since: 18 Nov 2011)
"...one of the most returned products in the history of the company."
Yet Sprint web site clearly shows the Arrive with a 4.5/5.0 rating for the customers that owned the device. And 89% of those would recommend the phone.
Something doesn't add up.
14. 305Bucko (Posts: 506; Member since: 07 Aug 2011)
I'm not too sure that those ratings are accurate, but I can tell you one thing... as a Sprint employee, it was very hard to sell the Arrive. Dont get me wrong, the OS was not bad, but people were more crazy about Androids. Not to mention it was a very expensive phone.
I have to agree with Sprints decision on watching how it unfolds. They cant afford to gamble on something that has not done well so far.
Also, Sprint doesnt have a "long history" relationship with Nokia, another reason to NOT take a chance just yet.
18. tigermcm (Posts: 716; Member since: 02 Sep 2009)
yet Nokia isnt the only OEM making WP8s. Sprint has had a long relationship with HTC who pretty much made all Sprint's WMs so why not get some HTCs?
19. 305Bucko (Posts: 506; Member since: 07 Aug 2011)
Nokia hates Android and have vowed to go WP to the death. So I believe they will put forth the best effort in making a WP that will succeed.
HTC on the other hand, seems to be more focused on HTC Sense and bringing more Android phones to the market. Even if they DO have to pay ridiculous amounts of royalties to Microsoft.
The EVO shift and Arrive were practically the same phone, yet HTC was constantly updating the Shift and putting it on sale. HTC clearly put the Arrive on the back burner.
8. meowcenary (Posts: 187; Member since: 13 Apr 2012)
I never had any issues with the HTC Arrive. The build quality is very solid compared to several anroid phones that I have used. The OS is very stable, no memory leaks and never had it crash on me (compared to androidOS and Windows 6.x). Despite the application side being thin, MS has restored my faith in them.
I wonder if many of the returns were from the trade-in offer that Sprint gave to Arrive users, so they could get their hands on the iphone (preorder for release)? I remember shortly after activating my Arrive, Sprint sent me several trade-in plugs via email and snail mail....
9. Whodaboss (Posts: 176; Member since: 18 Nov 2011)
Thank you! I was going to suggest in my earlier post that the returns may have been due to Sprint pushing the iPhone for those with Arrives. Sprint sold their souls to sell the iPhone and in no way do they want any other brand to slow down their effort to recoup their investment in Apple.
23. lsutigers (Posts: 723; Member since: 08 Mar 2009)
Just because Owens said their 2012 lineup is about 90% complete does not mean they won't be releasing a WP8 device, Sprint probably still has 3 or 4 more phones in the pipeline before the end of the year. We have heard repeatedly that Nokia is working on carrier exclusive WP8 models for the US big 4 carriers. Sprint will support the platform, the question is when. Owens did say they will be watching how the platform performs and participate, they just wont be the ones stuck with a bunch of left over unsold WP8 inventory if it doesn't sell well, like AT&T. You can't blame them, Android is on fire and Sprint has an awesome Android lineup, the iPhone is also selling very well at Sprint and they will continue to focus on those thriving platforms, particularly Apple once the next iPhone LTE launches. I believe they will just take a conservative approach to WP8 and BlackBerry 10.
2. snowgator (Posts: 3209; Member since: 19 Jan 2011)
Interesting, considering the Arrive is still one of the highest rated customer satisfaction on Sprint's own website.
I guess as strapped for cash as Sprint is, it is not a bad move. They need hits. If the Arrive wasn't a hit, than they cannot afford to give up space to something that may bring in more customers.
In this case, being a follower makes business sense.
4. Pdubb (Posts: 239; Member since: 08 Aug 2011)
Meanwhile they continue to EOL Android phones 6 months after they release them. No updates to those phones while they continue to push the New iPhone on everyone. They have the Samsung Transform, Transform Ultra, etc and they look down their nose at a alternative OS!!! Pfttt
5. QWIKSTRIKE (Posts: 864; Member since: 09 Mar 2010)
They have 15 billion in guaranteed phone sales to Apple and can't push windows 8. The money paid to Apple was stupid. Windows 8 will take off.
6. parkwaydr (Posts: 572; Member since: 07 Sep 2011)
Well it looks like ill be leaving Sprint.
10. Ruckus (Posts: 276; Member since: 20 Oct 2011)
Is the HTC Arrive the most returned handset? Its been a couple months since I last checked but it was the highest user rated phone on Sprint.com and on Sprint through Amazon.com. Besides why give a crutch to the dying Blackberry Models? WP might not be a big deal yet, but in the very near future it will crush RIM and their outdated Blackberry models.
11. pikapowerize (banned) (Posts: 1869; Member since: 03 May 2012)
i think all carriers in the world will check windows phone 8 performance first... here in the philippines, carriers like smart, globe and sun offers only one or two windows phone and by nokia only (but smart offers 900,710 and its exclusive to them and 610, while globe offers 610 and 800, and sun offers 610) the rest is android... few blackberry and the iPhone as the most expensive and has best offerings..
windows phone 7 should lower its price by now since wp8 is already announce and its already coming same goes to blackberry 6/7 devices and blackberry 10 is also coming but next year!!
all the carriers are unfair to other platform they flavor android more and worst only samsung androids...smart offer few htc but only like 3 phones and sun offers alcatel and local phone manufacturer since they are our 3rd and cheapest offerer carrier they offer blackberry more expensive and windows phone too they blackberry plan starts at plan 500 but no bbm and you need to subscribe to BBM(but here they offer unli BBM for a mere $2 thats 99 pesos)
12. DanHesseBlowsDonkeys (banned) (Posts: 6; Member since: 06 Aug 2012)
Phone Arena has stooped to a new low by highlighting the supposed claim that the Arrive is highly returned. Please show quote saying highest ever!! I'm sure Kyocera echo owns that claim.
I'VE RETURNED 4 DUE TO BAD BUILD BY HTC!!!! and no Sprint store within 200 miles,anything over 50 you have to RETURN the phone. I still use the ARRIVE.
NO WHERE DO YOU cowards MENTION IN THE ARTICLE THE fact THAT IT IS ONE OF THE TOP user RATED PHONES sprint SELLS...
Such horribly biased reporting.
You guys must work for the Romney campaign as well the way you twist Windows phone articles into such a negative light
13. tigermcm (Posts: 716; Member since: 02 Sep 2009)
I was at a Sprint store this wknd and had a nice talk with one of the reps. He told me that they are going to be moving around the displays and that there is an empty space that seems to be for at least 1 wp8. He said what he keeps hearing is Sprint will not publicly confirm that they will support wp8. Instead what he heard was like the Arrive after everyone else comes out with something Sprint will silently release a wp8
15. Bluesky02 (Posts: 1439; Member since: 05 Dec 2011)
Been reading about Sprint for awhile, it seems they are good at making bad decisions
16. lubba (Posts: 1310; Member since: 17 Jan 2011)
Folks, bottom line is they don't have good relation with MS.
22. corps1089 (Posts: 492; Member since: 20 Jan 2010)
and they threw all their spare cash after the iPhone.
WTF Sprint! I feel betrayed!
17. threeline (Posts: 256; Member since: 11 Sep 2011)
Spread itself to thin with WP8? The Arrive was a great phone but built like a tank. I'm pretty sure people returned the phone because Sprint's cell service sucks but they tried to throw HTC under the bus saying the Arrive was the problem.
20. Sprintfan (Posts: 68; Member since: 18 Nov 2011)
As a sprint CSR rep and swapping devices I get about 1 arrive every month. I swap anywhere from 500-1000 devices a month. The arrive was way to expensive and anyone familar with Windows phones or had one prior to the newer OS didn;t want anything to do with a Windows phone. If the arrive didn't have a Qwerty it could of been as sucessful as the Echo lol.
21. 305Bucko (Posts: 506; Member since: 07 Aug 2011)
As a Sprint rep myself, I too noticed the same thing. I never saw many customers returning or complaining about the Arrive... mostly because it didnt sell. Those that showed the slightest interest, quickly changed their mind and bout an EVO instead because it was cheaper and more popular.
Not saying anything bad about the arrive, just... there was never anything really amazing about it.
I think waiting to see how WP8 does in the market is the smartest thing Sprint can do. You can be sure that if WP8 lives up to the hype, Dan Hesse will personally can HTC and say "Its time".
24. lnghaultrkr (Posts: 2; Member since: 31 Aug 2012)
The only reason it was the most returned device is because HTC made a rather sorry phone. The OS other than the number of available apps is fine to use and work with. Windows 8 is going to tie all your devices together just like apple has done but will go a little further and you only have to set up the look of it once and will cross over to your other devices. I personally at least wanna play with it some just to see of it can live up to the hype MS has been trying to pump into it.
Maybe sprint should actually hire people to test phones that might know what they are doing and have an understanding of what most users want and expect form their devices.
25. meowcenary (Posts: 187; Member since: 13 Apr 2012)
HTC made a rather sorry phone? You sir are a idiot, whom never used the HTC Arrive. It is a very solid phone and better than what Sprint has in regards to phone and OS, compared to androidOS.
Sprint should really put WP phone on their list of phone for sale to users versus relying on iphone and androidOS.
26. parkwaydr (Posts: 572; Member since: 07 Sep 2011)
the problem with that is the fact that sprint sold thier sole for the iphone, coupled with the fact that windows phone hasnt realy been a hot seller.
27. lnghaultrkr (Posts: 2; Member since: 31 Aug 2012)
I had the Arrive and returned the device not because of the OS but because of the actual hardware. Reception wasn't the greatest and I need a phone that's going to work. I have had several HTC devices and it's always something. Either an issue with the custom skin and services they add over Android to the reception issues I had with the Arrive.
Unlike most people I don't live and work in a localized area so yes I know where short comings of most networks are but when you have multiple devices on the same network and they all have signal but one that does boil the issue down to hardware.
As for calling names when I was stating my opinion based on my experience with multiple HTC devices comes across rather childish.