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Sprint loses 360,000 customers in third quarter, reports operating loss of $398 million

0. phoneArena 30 Oct 2013, 11:53 posted on

On Wednesday, the nation's third largest carrier, Sprint, released its third quarter earnings report; despite record postpaid service revenue of $5.8 billion for the period, and record postpaid ARPU of $64.28, the mobile operator reported an operating loss of $398 million for the three months makig up the third quarter. Net income totaled $383 million...

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posted on 30 Oct 2013, 12:05 4

1. JSONI12 (Posts: 4; Member since: 18 Oct 2013)


LOL HAHA

posted on 30 Oct 2013, 14:33 3

53. lsutigers (Posts: 820; Member since: 08 Mar 2009)


This is mostly related to the Nextel / iDEN network shutdown. Honestly, I'm surprised it was only 300k customers. iDEN still had millions of customers up until the last day before the network was shut down. They are still bringing in record ARPU which is a big deal.

Sprint's performance a year from now once the Nextel decommissioning is behind them and the network is fully upgraded will be a good indication of how they are doing.

posted on 30 Oct 2013, 18:37 1

76. techaman (unregistered)


and i will be leaving in a few months as soon as my time is up sprints network is just so f ing bad and slow so slow i cant even begin to tell you how slow but i will give you a hint download speeds on 4 lte .08mps upto 3.4mps 6mps is the highest i have seen it, stupid sprint i miss my nextel chirp...

posted on 30 Oct 2013, 19:20

78. Shatter (Posts: 2036; Member since: 29 May 2013)


Tmobile 3.5G here is like 12mbps up and 5 down lol.

posted on 30 Oct 2013, 22:10

84. PapaSmurf (Posts: 10457; Member since: 14 May 2012)


If you'retalking about HSPA+, uploads speeds can never go over 5, so I hope you're talking about LTE, which is 4G.

28 down, 2.48 up! :)

posted on 30 Oct 2013, 20:26

82. lsutigers (Posts: 820; Member since: 08 Mar 2009)


@ techaman

I hear ya...it depends where you are. Most major markets now have LTE but I take it you live in a smaller market. Chances are they are working on the network in your area though which may b the reason you are experiencing a slow connection but I get the frustration. Check out www.s4gru.com for Network Vision upgrade status per market.

posted on 30 Oct 2013, 12:06 3

2. thedarkside (Posts: 654; Member since: 30 Apr 2012)


im not surprised

posted on 30 Oct 2013, 12:07 18

3. mrvid (Posts: 77; Member since: 02 Oct 2008)


Should have spent their money on upgrading their network instead of the iPhone

posted on 30 Oct 2013, 13:29 1

35. Mxyzptlk (Posts: 14180; Member since: 21 Apr 2012)


Except the iPhone + unlimited data is what's saving sprint right now.

posted on 30 Oct 2013, 13:48 10

37. PapaSmurf (Posts: 10457; Member since: 14 May 2012)


The iPhone + unlimited data is what's killing Sprint. Their network got a hell lot slower after they spent billions on the iPhone.

posted on 30 Oct 2013, 20:48

83. ardent1 (Posts: 2000; Member since: 16 Apr 2011)


Now that is both a dumb and uninformed comment.

Sprint has a sh*tty network because they whore out their network to MVNO's, all before the iPhone was introduced at Sprint.

There's a reason why Steve Jobs killed the Apple clones -- the clones were destroying the Apple user experience.

Sprint users have to compete against low-cost carriers using the same network. It's a really dumb argument to blame a specific handset.

posted on 31 Oct 2013, 00:54

85. PapaSmurf (Posts: 10457; Member since: 14 May 2012)


I love the fact that any article with the word "iPhone" or "Apple," you're right there but not on any other article. That's sketchy.

Please explain how data speeds on Sprint got worse afterthey introduced tthe iPhones. You typed up five sentences and not one of them proved me wrong. Here's a hint: I'm right.

posted on 30 Oct 2013, 13:55 3

39. downphoenix (Posts: 3165; Member since: 19 Jun 2010)


But the lack of having moeny to improve the network, on top of the dump of customers they got due to the iphone, was pretty damaging, and caused losses like this, and they had to sell off most of their companies to a japanaese company to stay afloat... yea, the Iphone saved them alright!

posted on 30 Oct 2013, 13:57 1

41. thedarkside (Posts: 654; Member since: 30 Apr 2012)


when at&t had an exclusive contract to sell the iphone, they were only making a dollar off each iphone sale. they were barely breaking even. its definitely killing sprint.

posted on 30 Oct 2013, 14:37 2

55. SellPhones82 (Posts: 569; Member since: 11 Dec 2008)


Exactly! Sprint's adjusted wireless margin fell to 9.5% from 16% when they first launched the iPhone. Hesse then took a $3.25 Mill pay cut last year due to the iPhone. Having to pay 40% more subsidies than other smartphones means they pay more than $200 extra for iPhones versus other smartphones. Plus 1.4 Mill iPhones sold in a quarter is not much at all when you consider the 5S and 5C launched during this time. That's when the most iPhones are sold. It is hurting them much more than it is helping them.

http://money.cnn.com/2012/02/08/technology/iphone_carrier_subsidy/

posted on 30 Oct 2013, 12:10 5

4. MrsPotatoHead (banned) (Posts: 48; Member since: 18 Aug 2013)


Thats just a shame about them Sprint people. I still has service but barely, I'm so glad my contract is through, Im so through with them and my phone I cant wait to change both my service and my phone. My bill is over a hundred dollars and child I cant get me no service, I hopes they totally tank like them Blackberry folks. A hundred damn dollars dont be growin on trees you know!!

posted on 30 Oct 2013, 12:15 11

5. homineyhominey (Posts: 29; Member since: 10 Mar 2011)


Good, Sprint doesn't need your illeteracy on the network. Folk like you ruin what a customer is for companies. MetroPCS might be your best bet.

posted on 30 Oct 2013, 12:25 3

11. MrsPotatoHead (banned) (Posts: 48; Member since: 18 Aug 2013)


You aint gotta be so offensive. Its not like Im on some rinky dink prepaid network, I pay good good amounts of money for service I dont gets and my bill is always over a hundred dollars. Id rather pay that money and actually get service. You aint gotta be so ignorent about it. This America child, not some communistry country that tell you what to do, we all has choices and I choose to takes my money somewheres else.

posted on 30 Oct 2013, 12:42 7

16. thedarkside (Posts: 654; Member since: 30 Apr 2012)


i just puked a little.

posted on 30 Oct 2013, 12:53 12

26. htc_prep (Posts: 303; Member since: 09 Oct 2009)


You still have horrible grammar, no matter how you try to justify it. You shouldn't wish for a company that employs hundreds of thousands of direct people and contracted with hundreds of other employers to close. You should wish that they try and do better. You're degrading the social ethics fiber. Not only did you fail English you failed Economics and moral ethics also. If you want to leave Sprint. Leave. Don't wish to put thousands of people out of a job and way to feed their family.

posted on 30 Oct 2013, 13:16 1

32. MrsPotatoHead (banned) (Posts: 48; Member since: 18 Aug 2013)


What about the social ethics of actually getting a service you pay for?? Dont be turning this around me I aint the one promising everybody unlimited data with chopy ass 4G and pathetic voice calling. The only thing that usually works with my service is my textes. Dang on you people is just hatefull.

posted on 30 Oct 2013, 13:31 2

36. thedarkside (Posts: 654; Member since: 30 Apr 2012)


i puked more.

they shouldnt allow everyone to have a keyboard and an opinion/

posted on 30 Oct 2013, 14:04 1

44. MrsPotatoHead (banned) (Posts: 48; Member since: 18 Aug 2013)


Why??? You cant handle that somebody got an opinion? Just because I dont agree with you dont be telling me I shouldnt have an opinion. Im intitled to say what I feel even if it conflict with what you think.

posted on 30 Oct 2013, 14:24 3

51. thedarkside (Posts: 654; Member since: 30 Apr 2012)


no, because i cannot handle your sorry excuse for grammar.

posted on 30 Oct 2013, 16:57

69. miles16852 (Posts: 241; Member since: 20 Oct 2011)


only LOW LIFES go after the grammar/spelling crap! this is not an English class idiot!

posted on 31 Oct 2013, 11:15

90. thedarkside (Posts: 654; Member since: 30 Apr 2012)


low lifes? hahaha sorry i want to read something that is some what intelligent. that just proves that youre just as much of an idiot that "mrspotatohead" is.

her name is surprisingly fitting.

posted on 30 Oct 2013, 17:30

71. JunitoNH (Posts: 1896; Member since: 15 Feb 2012)


If you want proper grammar idiot, go to the Verge. Otherwise, zip your ignorant mouth, professor.

posted on 30 Oct 2013, 14:35 3

54. androadictto (Posts: 13; Member since: 17 Oct 2013)


Im a Tech Support Rep. for sprint and Im hoping to get one of your call somehow. Hahahahaha!!!

posted on 30 Oct 2013, 14:24 2

50. downphoenix (Posts: 3165; Member since: 19 Jun 2010)


Please go if you are going to act like that. Its a shame that you arent gettign the service you were promised, but that is life, not everybody gets what they pay for.

posted on 30 Oct 2013, 14:31 3

52. htc_prep (Posts: 303; Member since: 09 Oct 2009)


No not hateful just educated. It is your choice to pay for Sprint. It was also your choice to not look at sprint.com/coverage to verify street level coverage to see the quality of coverage (voice, 3g, 4g) before you chose Sprint. If indeed you have no coverage you can get a signal booster for your home or if Sprint can verify no coverage they will let you leave no ETF.

As far as promised unlimited data they offer unlimited data no caps no throttle. They don't promise unlimited super fast 3g and more 4g than there is water in the ocean. No. They offer unlimited data.

Still. With that said. You still have horrible grammar.

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