Son says U.S. carriers need to increase LTE speeds and lower the price
During his speech on Tuesday, the executive said that the U.S. is falling behind when it comes to the mobile internet. Citing a recent report from OpenSignal, LTE speeds in the U.S. are some of the slowest around the globe. The report from OpenSignal showed that the average LTE download speed in the U.S. is 6.5 Mbps, which is slower than all countries except for the Philippines' 5.3 Mbps tally. To show how far behind the U.S. is, the fastest LTE speeds belong to Australia with a download average of 24.5Mbps.
OpenSignal stated that U.S. LTE speeds are dragged down by exceptionally slower carriers like MetroPCS, which was acquired by T-Mobile last year. In addition, congestion on U.S. LTE pipelines has also slowed down speeds. Son pointed out that Americans are paying more to use less LTE-flavored data. He noted that while the average Japanese consumer spends $30 a month and uses 1.5GB of data, the average American spends $52 a month to use a smaller amount of data, 1GB. What the OpenSignal report fails to take into account, according to an OECD study, is that smartphones and handsets are cheaper in the states than in Japan in 10 out of 11 service plans it studied. Son states that fixing the problem in the U.S. just requires the carriers to offer faster data speeds at a lower price.
While Sprint's LTE service is considered the slowest in the states according to a recent RootMetrics report, Son promised that things would change once the carrier expanded its Sprint Spark service. The tri-band LTE service provides speeds as fast as 150 to 180 Mbps, and even that figure pales next to the 200Mbps figure that Son mentioned on Tuesday.as his goal for wireless speed into the home. That compares to the top speed of about 36 Mbps that cable firms peak at.
The SoftBank executive considers it an obligation as one of the players in the states "to provide a solution, not criticize the situation."
source: FierceWireless via OpenSignal
1. PapaSmurf (Posts: 8300; Member since: 14 May 2012)
I'm getting 35+ in Chicago at any given time of the day, which is 7-8mbps faster than my wifi at home with Comcast. Verizon is stepping their game up and providing more bandwidth to users, dramatically increasing the speeds. LTE should be cheaper and more widespread in the US though.
7. Doakie (Posts: 1254; Member since: 06 May 2009)
:-/ I got 2 Mbps downloads on Sprints LTE network and I had zero connection all together in Waikiki and Disneyland. I'll believe it when I see it.
43. JunitoNH (Posts: 906; Member since: 15 Feb 2012)
Wow!!! That is slow, too slow. With Verizon average are, down 26.36 and up 6.53. However, I have had better result in the past e.g. Down 41.40 and up 6.83, both with the 5S. I noticed with my G2(gone) and Moto X results we're substantially slower.
21. AstronautJones (Posts: 263; Member since: 01 Aug 2012)
ATT gives me 20+ in Indy area. Usually get good speeds in major areas when I travel too.
still agree with the need for cheaper data though.
2. ZeroCide (Posts: 692; Member since: 09 Jan 2013)
I like what he is saying. Hopefully that will happen with Sprint Spark.
4. cncrim (Posts: 504; Member since: 15 Aug 2011)
Talk is cheap mr Son, prove it...... once can do that then we will support you.
14. bakogeek (Posts: 4; Member since: 03 Mar 2013)
He delivered on his promises in Japan to deliver 97% coverage. I think Son has a strong vision and drive and is not a CEO trying to boost sales with false promises. I think Sprint stands a chance with Softbank's backing and vision to become a major competitor.
5. techperson211 (Posts: 660; Member since: 27 Feb 2014)
One of the good attitude by japanese is they honor their words . So I'm betting he is dead serious about this.
13. cncrim (Posts: 504; Member since: 15 Aug 2011)
How much do you know about japanese culture? Yep majority of them but, not all. Just because America is melting pot of every culture and we are country with law and every need to be on paper that doesnt mean we are less faithful with our words. JUST DEPEND who you deal with.
best best to be on safe than sorry, show me what you can than I will reware you.
16. Doakie (Posts: 1254; Member since: 06 May 2009)
"every need to be on paper that doesnt mean we are less faithful with our words."
I'm pretty sure you've heard of slimeball salesman and con-artist right? Pretty much every experience I've had with Sprint has been in concert with those words. It kept almost seeming like "Bait and Switch" but there's been no switch. From the beginning its been "Bait and lies"
36. mrfwy (Posts: 20; Member since: 17 Feb 2012)
Yes Japanese look after their own, pretty tight society. Can't compete in their markets as same as in South Korea. The good thing is they are changing and are driving the world better after the earthquake tragedy. I think Softbank should be given a chance to use Sprint to rejuvenate the telecommuncations industry in USA. What do you think?
6. Augustine (Posts: 719; Member since: 28 Sep 2013)
He's had some time commanding Sprint, yet he's done nothing of the sort that he said he would. On the contrary, Sprint provides the least value of all major carriers in the US. Why would Son get religion only after acquiring T-mobile? Or is it just a speech to goose up the FTC and the DOJ?
10. lsutigers (Posts: 727; Member since: 08 Mar 2009)
Sprint is a 55 million customer behemoth. Give it time. Their current LTE is plenty fast where I travel but things are definitely moving in the right direction.
15. Doakie (Posts: 1254; Member since: 06 May 2009)
'The SoftBank executive considers it an obligation as one of the players in the states "to provide a solution, not criticize the situation." '
So Son just copied one of John Legeres quotes.... How original... Except T-Mobile is doing everything in their power to not suck. Sprint is fine with dragging their feet and making empty promises. I was a customer of theirs for 11 years I've seen many empty promises and I've had plenty of years of let downs. Have fun with your horrible network.
23. TheRequiem (Posts: 156; Member since: 23 Mar 2012)
You obviously don't know what your talking about... Get out of here
11. sipha (Posts: 270; Member since: 12 May 2012)
Yho0o, $52 for 1.5GB in the USA?? Why is it so expensive?? In south africa i pay like $7 a month for 1GB, & the speed is 8.4MBs..
17. wkm001 (Posts: 45; Member since: 04 Feb 2014)
I don't have a need for 200Mbps at home on my desktop computer. I sure as heck don't need that on my phone.
25. a_merryman (Posts: 675; Member since: 14 Dec 2011)
I could definitely use that at home, but I would prefer to get a wired connection that fast since it doesn't get slowed down as easily, and it seems like a poor use of wireless spectrum in the suburbs and cities (I can see this being a great option for rural areas though). The point of the 200 Mbps is so that the users don't slow down the network to a crawl and so you can maintain unlimited data for customers while ensuring usable speed. Remember, you have to share that cell site with other people.
18. Doakie (Posts: 1254; Member since: 06 May 2009)
I'm sorry to everyone who reads my multiple negative posts on this one article. I feel its my duty to make people aware of my horrible experience with Sprint's network. As a long time(11 year) customer, I loved Sprint. Then it dawned on me that it was like I was in a relationship with a liar and a thief. Either Sprint has not enough bandwidth to improve their network in Seattle or they've sold me about 6 phones in a row that all had antenna issues. From my experience which I've been able to corroborate with my wife's phones and about 5 friends who I convinced to join Sprint 4 years ago; Sprints 3G network gets around 50-200 Kbps most days, some days you can get 500 Kbps on their 3G. 3G is what you're on about 99% of the time in Seattle, and the 1% of the time you see LTE it tops out at 2Mbps. I went to Waikiki and Disneyland and neither location even had a working 3G Sprint network let alone LTE. Beware of Sprint. Their network is crap in multiple locations, not just Seattle...
Either way their 3G network has become so slow I needed to get internet at home just to browse the internet on my phone, back in the days of their WIMAX network it wasn't this bad. I used to get 1.2 Mbps on 3G and 10 Mbps on WiMAX. Once they stopped selling WiMAX phones their 3G network can't handle all these phones not having an LTE network to ride on. The last straw was when they insisted I pay $130 for an Airrave to improve voice calls in my house which rides on my home internet. So I was paying $220+tax a month for 5 lines, $50 a month for internet because Sprints data network sucks, and then they expected me to pay $130 to improve their voice network and run it through my internet that I have to pay for because they're network sucks in the first place? No thanks. It felt wrong giving them another dime. So we ended up being down approximately $300 in ETF fees after we sold the 5 phones on Craigslist. Either way I'm never even considering Sprint again and I will never recommend their service again. I gave them an 11 year chance. Now my 5 friends who were on Sprint too have now moved on to T-Mobile and they're all happy with their 25 Mbps data speeds now. Me, I ended up on AT&T because I want a GREAT network for when I travel. Sorry Sprint I've grown wise to your empty promises.
24. TheRequiem (Posts: 156; Member since: 23 Mar 2012)
Not everyone shares your experience, which sounds incredibly biased and unrealistic... Btw, how would know what's going on now of your another carrier? I've had nothing but an amazing experience with Sprint. T mobile is a joke, all my friends on tmobile have to use my phones hotspot because they never get any coverage, get real
26. a_merryman (Posts: 675; Member since: 14 Dec 2011)
Yeah, I also have had a great experience on Sprint..
29. PapaSmurf (Posts: 8300; Member since: 14 May 2012)
It's actually the opposite with me lol...
19. aditya.k (Posts: 461; Member since: 10 Mar 2013)
I think we get 8 Mbps here in India on 3G. So does that mean we'll get better speeds on 4G? :/
22. mike2959 (Posts: 229; Member since: 08 Oct 2011)
What I don't understand is how so many people continue to drink the koolaid of the major carriers in the US. This article is spot on. Sprint and TMO are a joke, have been and continue to be. All Dan Hesse has done is piece meal a network together. It's really the result of the wonderful FCC. That's why we are last. That's why we pay to much. That's why coverage is a joke.
27. QWIKSTRIKE (Posts: 867; Member since: 09 Mar 2010)
I think it is relevant to where you live and what you need. I have been with Sprint since January 1997, and I can tell you that they have had their ups and downs. I was with AT&T who bought out Cellular One.
When AT&T took over they began too suck as a company. I was over charge regularly, and when my phone was stolen I suspended service for 2 months. When I bought a new phone and requested service I found out that my service was still on and they continued billing me.
They decided my account was in good standings and turned it on and billed me even though it was suspended. I had a police report for the stolen phone so they said they would credit me, but that I needed to pay for service that I didn't use then they would credit me. I would not pay for not using service and then hope they would credit me when they could just issue credit for not using the service.
Long story short when Sprint hit the scene they finally credited me 6 months later after we had it out. I bought a Sprint phone to test service for 15 days and told AT&T that Sprint provided better coverage in NYC with out dropped calls, while offering better prices. I asked what could they do to retain me as a customer since 1989, and they said nothing hit the road jack....leave. That's what the rep said so I bounced. Then AT&T dropped calls every other second.....now its not so bad but my sisters iPhone drops quite a bit. I would say get whom ever suits your pocket and desires.
I went to buy a I35 and found AT&T sent to the credit agency that I was 6 months past due on my billing the week that I turned off my service even though I was all paid up and never had a laspe in my bill or missed a payment. They tried to ruin my credit so I will never go back.
Sprint has been fine until the Wimax fiasco and everyone is unforgiving. No problem, but you all must look at what is being offered and where because service depends on who what when where and how much.
When I traveled from Massachusetts to Orlando Florida I never dropped a call with Sprint. They may not have the fastest network, but it has gotten better speed wise. I just think that they need to fill in certain service gaps, and 800LTE should do that real soon.
They fell behind and if you can't deal with them so be it leave. Tmobile may have faster speeds now but that is it. Coverage wise as Doak said is lacking. Price wise to pay 80 for limited service that's fast in some areas nonexistent in other is as bad as bashing sprint for being slow.
Wake up pick your poison and deal with it! All others go to Verizon!
31. ojdidit84 (Posts: 331; Member since: 16 Jul 2011)
People keep saying that TMo is a joke. This is all most probably relative to your location. So far in San Diego, i've had nothing but much more reliable service and way faster speeds on LTE (and HSPA+) than I ever did with Verizon here. My roommate and I seem to have roughly the same coverage and quality of service wherever we go together and he's on AT&T. I'm not sure what changes VZW has made in the past month since I've switched but I couldn't be happier with my service (and my bill). I switched to VZW from Sprint 3 years ago and I dealt with the WiMax fiasco (no thanks to Clearwire no doubt).
Sprint's 3G speeds were abysmal and we never got WiMax in San Diego and when I was in LA where there WAS WiMax, it was still pretty sad. I can say that I never had coverage problems or dropped calls with Sprint in the 11 years that I had it though. The data speeds are what drove me away. Same thing that drove me away from VZW lol.
So far, TMo has been the best experience I've had with a wireless carrier so far. I hope that SoftBank can pull off the same type of success with Sprint (& possibly TMo) that they did in Japan. It would probably be the best carrier the US has seen if they can.
33. QWIKSTRIKE (Posts: 867; Member since: 09 Mar 2010)
SPRINTS WIMAX FELL OFF BECAUSE OF CLEARWIRE AND LTE ADAPTATION Sprint brought the 2.5 spectrum and if they didn't use it by a certain date would lose it. Wimax was being adopted in Europe and clear was ready to go. In fact Verizon, AT&T as well as cable companies were investors in Wimax and then all of a sudden they decided to adopt LTE. This adoption caused other investors of Wimax like Verizon and AT&T to pull out of Clearwire and Wimax implementation was doomed to fail because Sprint owned 51.% of Clearwire, and Sprint did not have the money to invest to put Wimax every where alone.
Sine LTE now as going to be the standard in America Sprint had to abandon Wimax or be the only carrier to maintain its infrastructure. They then decided to go with a more maintenance free system with Light Squared, and Falcone. With LightSquared prices for service would be way cheaper, and coverage would be way better than AT&T, and Verizon. The FCC blocked the deal and later it was found that one of the governors of the FCC had stock in AT&T which was improper. After this was discovered the Government reversed the deal even though it was alleged that the GPS signal may interfere with Naval GPS signal, because Lightsquared said that they had a work around.
Sprint fell behind with LTE implementation through all of those woes, and that is why people are mad. It's not like they tried to take your money and leave you without Wimax. This was a series of unforeseen events. Now they have LTE in about 200 markets and growing. If you are in a Sprint service area the only issue is speed, and that is being rectified.
For the price and service minus speed Sprint can't be beat if you are in their coverage and upgrades. 90.00 for truly unlimited data talk and text is something that I like. When in the Poconos at a vacation home I stream Netflix all day every weekend on 3g. Here in NYC LTE is covered most everywhere and speeds are 15 MBS or better. When Spark is open everywhere we should be seeing speeds of 50mbs or better like some have seen here in NYC.
This is the facts and I would say be careful of who you choose. Leaving Sprint for data and not being able to use it in most places is as silly as saying Sprints data is slow but has good service most places that you go. Sprint is building one of the best data pipes bar none, and when it is done they will rival Verizon or exceed them, but definitely crest AT&T who has not shut down 2g.
When AT&T shuts down its 2g service there will be service disruption for all of those users and then data will be slow until they get this completed. Verizon, and Sprint will be the 1st carriers to completely eliminate 3G and be totally 4G. Network Vision and LTE Advance will be widespread and data speeds over 60MBS!
I have traveled from Massachusetts to Orlando on I95 talking and never dropped one call the whole trip. My Sprint connection, and my phone calls helped make that long trip easy to swallow.
37. ojdidit84 (Posts: 331; Member since: 16 Jul 2011)
Apparently you looked at one fragment of my entire post and built a dissertation off of it. =/
Everything you posted are things that we all know, (well, those of us who don't take blind faith in a company/brand just because of it's name and ignore anything about the rest). Yes, I know that Clearwire screwed Sprint with their mis-management of their funding and their WiMax rollout. And by the time that Sprint was going to implement their WiMax rollout, VZW & ATT had already announced their plans to jump on the LTE bandwagon.
I never had quality of service issues with Sprint. Coverage was always good where I went and never experienced a dropped call. My only problem that I ever had with Sprint was data speeds. Having only 3G in San Diego that could barely pull 300kbps was painful when even TMobile was getting faster speeds with their HSPA. Now fast forward 3 years and I keep seeing faster LTE speeds on my friends phones on Sprint than I did on VZW after I force them all to download speedtest.
And no, leaving Sprint for a carrier that had faster data speeds when what I used my phone for the most was data was not silly. Leaving VZW for TMo that was both cheaper AND faster in my area was not silly.
Now when/if Sprint can finally deliver on their claims (which so far, they've been less than stellar with their delivery on claims they've made of network upgrades) I can switch back since I have no contract on TMo, but only IF they truly deliver on what they claim for once. Maybe Sprints service is MUCH better on the east coast but on the west coast, the experience is definitely not the same. Go to LA and see if you get the same speeds or coverage as you would in NY or any other major city on the east coast. It's definitely not the same experience.
For now, I'll stick with TMo which gives me the best bang for buck where I live.
40. QWIKSTRIKE (Posts: 867; Member since: 09 Mar 2010)
Dissertation was not just for you as you call it, and if you are pissed at a bunch of failed deals with the best intentions so be it. You make it seem like Sprint has personally lied to you, and so have many of the posters here.
You seem a bit confused because you say that you never had any issues with the quality of service that Sprint rendered, but then you mentioned above that Tmobile has more reliable service. The speeds may be faster on Tmobile, but Sprint has a larger reliable service area.
That'a all that I wanted you to know , and not everyone here knows what the story was for Sprints delayed LTE roll out. You hated on the Wimax deal like it was done intentionally then you say that you know it was a botched deal....and yet you act like jaded lover. This makes no sense to me if you know that while trying to take the lead with Wimax everyone including Verizon bailed on Clearwire leaving only Sprint. With no other investors Clearwire had no money to roll out Wimax, not with standing LTE becoming a standard why such jaded remarks by you and so many here?
41. ojdidit84 (Posts: 331; Member since: 16 Jul 2011)
LOL... Reading comprehension isn't your strong suit is it?
I get it, you LOVE Sprint. I did at one point as well, but I'm not going to blindly pledge allegiance to a company that owes me nothing. Sprint made a bad decision with WiMax knowing that LTE WAS going to be the go to 4G technology and that WiMax was a quick short term solution to get to 4G first and their customers are (still) paying for it.
All that aside, I had no problem with Sprint as far as coverage was concerned. The service was great. The data speeds were THE worst in the business, especially in cities like San Diego, where I live, that didn't even get WiMax. Now their LTE here that I've seen has tested higher than VZW which I find funny. When I left Sprint for VZW, I definitely traded up with call quality, coverage, service & data speeds which held true up until recently when I switched to T-Mobile. I honestly think that I'd get better service with Sprint right now here in San Diego than I had recently with VZW. Now, I'm getting amazing service here in San Diego with TMo that I haven't seen with people on VZW or Sprint here in San Diego except for the rural areas that I rarely go to. Sure, maybe Sprint is great in NYC where they get the best of Sprint's network as well as one of the first cities to receive Sprint's new tech and best coverage. Here on the west coast though, we would only be so lucky.
I understand your love for Sprint, but I think you're a little overenthusiastic about it. I'd like for Sprint to do well as much as the next guy but I'm not going to blindly follow ANY carrier because I like it so much. I'd much rather see Sprint & TMo rise up and do well, entice some price wars & innovation than to see VZW & ATT continue to price gouge the hell out of us for the foreseeable future.
You can hop off of your Sprint branded soap box.
28. Professor (Posts: 144; Member since: 02 Aug 2013)
I agree that we need more data and faster speeds at a lower price, but I don't think Son's Sprint is going to do anything in that regard. Right now Sprint has one of the worst plan values and charge the same or more for a service that's way worst than Verizon or AT&T. Some people claim Sprint coverage is better than T-Mobile. That maybe true for some but I used to have Sprint and in the area where I live (NYC) I get service with T-Mobile in places were I was not able to get signal with Sprint. So in my case T-Mobile provides me with better signal and a lower price...
35. QWIKSTRIKE (Posts: 867; Member since: 09 Mar 2010)
Well Sprint has pretty Good service in NYC, and Since I have been with them since 1997 I can attest to this 1st hand period! There is an area in wall street where I dropped calls but 99.9% of NYC service is spot on service wise, and data is picking up.
30. imyourpapi (Posts: 66; Member since: 04 Jan 2014)
All I know is sprint sucks all around my area (Sacramento ). No 4g lte and I feel like dial up is faster than their 3g network..why im still with them i have no idea so I guess I should hush hehehe
34. QWIKSTRIKE (Posts: 867; Member since: 09 Mar 2010)
Sprints data speeds may be slow but you are way off base when you say they suck. If data is all that you care about sure they suck....get it right. This is a temporary thing, and when data comes in you will have to eat those words but you will be so foolishly angry over not having fast data now you will not come back. We won't miss you but read why it sucks in the above paragraph that I wrote. Some of you people are so misinformed.
32. albie1937 (Posts: 18; Member since: 05 Feb 2012)
It's America! We get overcharged for everything.
38. Xan-Diesel (Posts: 7; Member since: 04 Feb 2010)
Carriers: "We're going to get right on that."
42. JadenKeuten (Posts: 1; Member since: 23 Dec 2012)
Using AT&T, I just ran two speedtests, indoors in an LTE market.
Ping: 134 ms
Download: 8.07 Mbps
Upload: 1.54 Mbps
Ping: 109 ms
Download: 2.85 Mbps
Upload: 1.30 Mbps
Long story short: I use HSPA+ on my phone.