Smartphones to blame for 77% increase in dining time at one restaurant?
0. phoneArena 18 Jul 2014, 22:44 posted on
A restaurant in New York City realized that it was getting poor reviews on Yelp about the speed of service in the eatery. Customers also complained about how long they had to wait for a table. A consultant hired by the restaurant suggested that it compare a service from years ago to a current one, in an attempt to find the problem...
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1. Busyboy (unregistered)
A lot of restaurants are now implementing time restrictions on meals around my area.
3. Tizen007 (Posts: 575; Member since: 07 Jan 2014)
lol. What happens if you didn't finish your meal?
5. Busyboy (unregistered)
They usually give 30 min to an hour depending on the amount of people waiting. So that should be more than enough time to eat
8. TheMan (Posts: 467; Member since: 21 Sep 2012)
I wonder if actual "eating" time lengthened due to texting and other activities.
7. TheMan (Posts: 467; Member since: 21 Sep 2012)
No doubt, although at least in NYC, we saw restaurants begin implementing such restrictions in the '90s to increase the number of turns at lunch and dinner.
We may see wider application of the practice if this is typical behavior.
10. threed61 (Posts: 192; Member since: 27 May 2011)
Most restaurants have always had time limits, long before the cellphone, they would shoo out folks who sat and chatted over coffee well after they were done with their meal. Not only because someone else might be waiting, but servers don't usually get more tips just because people are there longer.
2. na7noo7 (Posts: 278; Member since: 29 Mar 2014)
This is a reason I leave my phone in my pocket instead of just going on the Restraunt's WiFi then browse PA for a bit then browse my Instagram feed then go on snapchat and when the waiter comes I don't always say: "let me take a selfie, #attherestraunt"
4. Napalm_3nema (Posts: 2034; Member since: 14 Jun 2013)
Yeah, that is a bit ridiculous. I guess that is one good thing about living in a backwater town. I would hate to have to deal with morons who were at a restaurant taking selfies, pictures of the menu and their food, then uploading those to every social media outlet.
6. bucky (Posts: 2429; Member since: 30 Sep 2009)
I like how this being brought out in the open. Phones should be put away when you're at a restaurant.
9. bob_monkeywarts (Posts: 236; Member since: 14 Apr 2014)
People know what food looks like. Don't make it harder for people to read your Instagram and Twitter and Facebook and Google Plus and whatever you use by putting pictures of your Big Mac online.
11. wax33 (Posts: 45; Member since: 06 Apr 2014)
That must be some exquisite food. Otherwise the customers wouldn't bother to take pics. So it's still the restaurant's fault. :p