source: BBC via IntoMobile
Smart phones can be too confusing
1. Fanboys Suck (Posts: 609; Member since: 12 Dec 2008)
Look, if you want to make a smart phone "smart" and easy to use, make the ability to perform a task or search through options (customize, change ringtones, look up email, messaging, phone log, camera... etc), then make the software redundant. By redundant, I don't mean retarded, I mean make whatever you are doing have multiple ways of doing or accomplishing it. Take for instance, while on a computer, if you want to copy and paste something, you can do it multiple ways (right click, menu bar, ctrl+c then ctrl+v). I develop database software and the one thing I get all the time is that my databases are so easy to use. It is because I design them with "user friendly" in mind. I use big buttons on the screen. If go to a form, and while using it you need to go to another form as well, it easily has the ability to select something else. Make it redundant to make it easy... or maybe just use common sense when designing something.
2. Kiltlifter (Posts: 742; Member since: 11 Dec 2008)
I think the problem is people don't want to spend the time getting to understand their phone, read the help files that every single smartphone has installed on the device, or look on mobile forums for quick answers. Instead they call AT&T or Verizon or Sprint and ask how to use the Apple, Windows, or Linux based phone. Why not go to windowsmobile.com, apple.com, or google.com and LOOK!!!!!! It isn't hard. If you don't think you need a smartphone, DON'T BUY IT! research before you purchase. Would you buy a car without knowing the slightest thing about it? If you are smart you asnswer that question with a "No." If you aren't, go buy a Touch Pro....
5. brikz4real (Posts: 173; Member since: 24 Dec 2008)
lmao....so true Kilt...so true. Smart Phones are often purchased by Dumb People....lmao.
3. vzw fanman (Posts: 1975; Member since: 11 Dec 2008)
people in this country are too lazy and not patient.
4. iff2mastamatt (unregistered)
My phone has an app available that could let me control a TV. Now that's pimpin!
6. YouLostTheGame (Posts: 441; Member since: 11 Dec 2008)
My phone can fly me to the moon...but I haven't figured out how yet...it's too confusing!
7. Big Red (Posts: 101; Member since: 12 Dec 2008)
I'm struggling to understand how this is news....
8. Kiltlifter (Posts: 742; Member since: 11 Dec 2008)
Let me explain why this is news. The smartphone market this year grew by something like 67% over the previous year thanks to the start of the Motorola Q in 2006 being the first smartphone device to not be thick ugly and carry the label of business attached to it. The Q revolutionized the smartphoen industry, blackberries became slimmer user firendly and apple again revolutionized the touch screen device. This is news because analysts predect the smartphone market to grow by another 80% next year. Google, Windows, Apple, Nokia all need this kind of info and you should thank the post.
9. Fanboys Suck (Posts: 609; Member since: 12 Dec 2008)
I'll buy that Mr. Kiltlifer. Nice analysis. :)
10. Big Red (Posts: 101; Member since: 12 Dec 2008)
Thank you post. Hows this for a headline: "dumb phones can be too limited in functionality", or how about, "Natural selection fails to kill off clunky smart phones. Reaserchers baffled". I don't need a Phonearena article to tell me that some PDAs have crapy UIs. And I deffinitly could have done without your little history lesson.
11. Maarek Stele (Posts: 24; Member since: 27 Aug 2008)
Do you expect EVERYONE to know how to use it out of the box? Savvy people will tinker around the phone and find out how it works. Generic non-computer people who upgrade to the phone will want everything placed in order. Windows Mobile is the most complicated phone. It took a day or 2 to know the routine and now very easy after practice. I prefer Windows Mobile and Andriod over iPhone because they are "smarter" than the app / crap iPhone. The main difference: The iPhone has to run everything through iTunes. Yeah you can jailbreak it, but it's still an app phone. Windows Mobile allows you to turn your phone into a jump drive with the added storage, manage files directly on the phone, edit files remotely, and manage servers. Sure you might find a terminal program for the iPhone, but you can't unzip files, ftp files, or create files directly on your iPhone.
Smart phones can be too confusing