Schedule some free one-on-one tutoring on how to use your Android flavored Verizon phone
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Motorola DROID Specifications | Review
Motorola DEVOUR Specifications | Review
HTC DROID ERIS Specifications | Review
source: BusinessWeek
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18 Comments
2. jogutier posted on 12 Mar 2010, 05:53 0 0
And the weekly classes last two hours. Not bad big red
3. scottmbolt (unregistered) posted on 12 Mar 2010, 08:41 0 0
I hope they get bombarded with 80 year olds
10. scottmbolt (unregistered) posted on 12 Mar 2010, 09:39 0 0
With a name like "ILOVEtechnology"... you would thing you might just be impartial to different OSes. Obviously you dont "love technology" ... you are probably just another douche bag apple fan boy. Your name should me "ILOVEcrapple" or "GetThisCrappleOuttaMyAss" ...
13. rwolf1984 posted on 12 Mar 2010, 10:33 0 0
scottmbolt...you are a h8r too. u assumed he's an apple fan boy...maybe he love the Instinct or blackberry? i cant believe i gave you a +1. I wish I could take it back
18. cammian posted on 12 Mar 2010, 23:12 0 0
hahaha I thought what you said was true and funny, you made me laugh because you are right. I have used both an iphone 3GS and I am now on the droid, I like the droid a lot better then the iphone, iphone is really not that cool.
6. Mateo8326 posted on 12 Mar 2010, 09:05 0 0
Isn't that why it comes with an instruction manual ........lol
8. CODYPHOBIA posted on 12 Mar 2010, 09:28 0 0
if you have purchased a Droid you will find there IS NO MANUAL included....it can be downloaded online though. The only thing included is a "Quick Start" tips and tricks guide
15. Mateo8326 posted on 12 Mar 2010, 13:29 0 0
wow that sucks so you buy the phone and good luck from there......lol
7. rwolf1984 posted on 12 Mar 2010, 09:24 0 0
Some stores have been doing this with blackberry as well...way to go VZW...stores are usually way too busy to get any instructions and personal attention, which can be frustrating for customers especially because they are getting their first smartphones Apple stores have do demonstrations for their products iPhone...but Apple stores are few and far between. Hopefully some of the other carriers will learn from this example if they are not already doing this in their own stores...
9. trueblue450 posted on 12 Mar 2010, 09:37 0 0
hahah poor bastards who have to train them, serious if you pick up an android you should be the type of person who can figure it out or research it online/read manual. 80 year olds shouldnt get pdas
11. hcbarclay posted on 12 Mar 2010, 10:10 0 0
Sprint has always offered this service and it's called READY NOW. It has always been free and it is sad that a company who supposedly has the network is just now offering to train you to use your device that you just invested a lot of time and money into. Way to go BIG RED for finally getting with the program! Maybe you will work on your in-store customer service issues or maybe the issue that a messaging phone now requires data which is a forced and unnecessary?
12. rwolf1984 posted on 12 Mar 2010, 10:30 0 0
I am familiar with the Ready Now program and its retarded. It is not very thorough and just covers basics. You cannot go in-depth right after the sale. Customers are always in a hurry. Some Verizon stores have been offering blackberry training classes regularly. You can get much more out of a class or a thorough one on one session.
14. hcbarclay posted on 12 Mar 2010, 11:31 0 0
aaactually Bueller, the customers can choose either way to get the information, appointment based or in store at the time of the sale...and it is more in depth than you would think...they tell you when the latest software updates and how to perform soft and hard resets...what else you got?
16. dha_george posted on 12 Mar 2010, 15:19 0 0
isn't that what the sales people should be doing with their customer's during the last step of the sale's process? it's called educating your customer on their device it's not hard. it sounds to me that the sales people need to be doing a better job at doing this. I know if i buy a $200 smart phone and sign-up for a $30 month data plan the rep selling it to me better have me leaving the store knowing how to use my new device PERIOD!
17. anthonybmancini posted on 12 Mar 2010, 21:18 0 0
i work for them... im a tech.. and we have been doing this since the time i been there which has been 9 months.. and its any phone we have a one on one sit down class with, 30 minutes long, or longer depending on the individual. they are called DLC , Device Learning Class. It's not just Android, or blackberry, its any single phone, it can range from your basic lgvx5600 to a motorola droid, its not particular device. its free, and we help the customers learn their devices and make sure its the phone for them.
