If they don't improve their product support keeping their products up-to-date then their sales are more likely to decline.
Today you have an article discussing the release of 2.4 and galaxy S devices are still at 2.1! Why would someone be interested in buying from a company with a record like this?
(Posts: 49; Member since: 30 Dec 2009)
I AGREE even though i'm a huge fan of samsung their support sucks butt i have samsung vibrant and thanks to XDA developers i was able to flash bunch of froyo roms on it but how come samsung can't do it if individual developers can do it in couple days, and weeks?? i'm thinking about switching to LG when optimus 2x or black comes out
Galaxy S will be my last Samsung phone. They displayed some of the worst product support.
I agree with bad support from samsung like the above comments. I have htc desire instead of galaxy s, and I guess I made the right decision, I got updated to 2.2 for desire in just a month or two, while it's very late for the samsung galaxy S. I must admit galaxy S is one awesome hardware. Then I bought this galaxy tab because it was one of the first good android tablet in the market. However I must admit, i am kind of dissapointed with the quality of galaxy tab, the browser sucks that I have to rely on other browser like firefox, no support from yahoo android mail client, and it crashes once in a while after running certain apps, and everything becomes very slow once it starts doing syncing of online accounts. What kind of android device is this? I never have my htc desire crashes like this galaxy tab. Well, since there are so many great tablet announced in CES, I guess it's about time for me to become samsung-free!