x PhoneArena is hiring! Reviewer in the USA
  • Options

Samsung remains deaf to Galaxy S III build quality issues

0. phoneArena 07 Aug 2012, 07:23 posted on

A few weeks ago we informed you that a lot of Galaxy S III users seem to be having troubles with the build of their devices. Most of the issues had to do with cracks appearing around the camera area and on the sides of the handset...

This is a discussion for a news. To read the whole news, click here

posted on 07 Aug 2012, 09:04 1

43. ObjectivismFTW (Posts: 211; Member since: 03 Jul 2012)

I know but we are talking about external damage, so the chasis is the main topic of concern here.

posted on 07 Aug 2012, 08:49 1

37. Jasonhunterx (Posts: 111; Member since: 20 Jul 2011)

Put a case on it

posted on 07 Aug 2012, 08:52 5

40. PhoneArenaUser (Posts: 5498; Member since: 05 Aug 2011)

Put dogs costume on the cat, does cat now is a dog? :D

posted on 07 Aug 2012, 07:48 7

20. a1000smiles4u (Posts: 84; Member since: 24 Apr 2012)

i am having black spots on my s3 screen which is visible in dark room with black background

had contacted samsung customer care india an they said its covered under warranty and asked me to visit nearest service center

posted on 07 Aug 2012, 07:51 1

24. PhoneArenaUser (Posts: 5498; Member since: 05 Aug 2011)

And what was then?

posted on 07 Aug 2012, 08:09 4

28. a1000smiles4u (Posts: 84; Member since: 24 Apr 2012)

gonna visit tomorrow
its down-pouring here ...

posted on 07 Aug 2012, 08:12 1

29. PhoneArenaUser (Posts: 5498; Member since: 05 Aug 2011)

Ok, good luck for you. :)

posted on 07 Aug 2012, 09:41 1

54. a1000smiles4u (Posts: 84; Member since: 24 Apr 2012)

thnx :)

posted on 07 Aug 2012, 09:37 2

51. TortillaSlap (Posts: 43; Member since: 05 Aug 2012)

sammy's "crappy" build quality has up until the SGS3 been the best in drop resistance and wonderful long term scratch/dent resistance. You dont know what your talking about.. especially if you went to a OneX with its undersized battery, no SD card slot, and lesser hardware. LCD2 is nice, but not with all the other trade offs.

The LG might have been a better trade off if you were actually looking for an SGS3 alternative.. otherwise, your just espousing fanboy nonsense.

posted on 07 Aug 2012, 11:10 5

62. 305Bucko (Posts: 506; Member since: 07 Aug 2011)

HTC makes the best quality build. They use aluminum and other sturdy materials that provide integrity. Motorola would probably be #2.

I actually prefered my Nexus ONE over my Nexus S4G. When the Galaxy Nexus came out I said: "Samsung again? no thanks"

I hope the next Nexus is made by Motorola or HTC.

posted on 07 Aug 2012, 11:18 3

63. PhoneArenaUser (Posts: 5498; Member since: 05 Aug 2011)

I also would like to see next Nexus smartphone made by Motorola or HTC and if rumors are right that there may be more than one Nexus device this year then even better. :)

posted on 07 Aug 2012, 16:06 1

75. richardyarrell2011 (banned) (Posts: 510; Member since: 16 Mar 2011)

Build quality is all the Htc One X has over the Galaxy S3. Otherwise Samsung s**tS all over Htc especially software wise. Htc is famous for it's browser crashes, friendstream issues, text messaging bugs, and various other software issues. Samsung rules this smartphone arena...

posted on 07 Aug 2012, 20:59

83. 305Bucko (Posts: 506; Member since: 07 Aug 2011)

It wasnt always like that. It wasnt till Samsung hired the founder of Cyanogenmod that Touchwiz is worth a try.

I am not familiar with the issues you claim are present in HTC software, not to say it isnt true, but I can assure you that Samsung had FAR more bugs.

Samsung makes fast and efficient phones, no doubt, but its about time they pay closer detail to the Chasis and the feel of the phone as this too is part of the experience.

posted on 12 Aug 2012, 10:55

105. richardyarrell2011 (banned) (Posts: 510; Member since: 16 Mar 2011)

I wish HTC well android benefits if they do well too. They just need to step up their game. Matter of fact so does all the rest..Samsung is android today...

posted on 11 Aug 2012, 11:31

103. Phullofphil (Posts: 805; Member since: 10 Feb 2009)

I dont know why but i never even consider lg. I would consider a htc one x if verizon got one but lg for some reason i dont. Usually what drives my buying is the phone that the best hardware and the best version of android. Becaus when it comes down to to my phone looks dont really matter after the first day because when i use the phone i am only staring at the screen and i dont care if its the ugliest phone ever when i am using it. That being said samsung i think even though there selling tones of phones that they should use a really good quility material, like motorola using the carbon fiber or kevlar is really what i would like to see the back and front of a phone to look at. An all kevlar galaxy s3 would be a dreamphone right now. I even like the htc materials but not as much. Apple iphone 4s is awesom materials but i hate the back being glass. I know you can get different backs for the iphone but there not made by apple and lack that style. A wood back might look brety cool also.. I would actually say the best idea would be to offer a bunch of different backs made from different materials to be offered but like on the gs3 make the replaceable part go all the way to the edge of the glass so you can change thoe whold design and have custome looking phones.

posted on 07 Aug 2012, 07:30 11

3. kamil (Posts: 118; Member since: 07 Feb 2012)

wtf samsung that pretty low of you

posted on 07 Aug 2012, 07:31 15

5. PapaSmurf (Posts: 10457; Member since: 14 May 2012)

Honestly, I'm kind of disappointed in the build quality. My phone dropped and cracked where the ffc is.

I wanted to curl into a ball and cry when it happened.

posted on 07 Aug 2012, 07:45 8

13. dickwyn (Posts: 621; Member since: 07 May 2012)

waiting for nokia WP 8. should have better build quality

posted on 07 Aug 2012, 07:47 8

17. PAPINYC (banned) (Posts: 2315; Member since: 30 Jul 2011)

True but, you won't be able to do anything on it except admire the great build quality.

posted on 07 Aug 2012, 07:59 3

26. PAPINYC (banned) (Posts: 2315; Member since: 30 Jul 2011)

Ouch, I feel for you. My Rezound is pretty sturdy (so was my RAZR), though, I do prefer some of the features on the S3. One of my major gripes on the Rezound is poor HDMI out quality to HD TV through that MHL adapter. HDMI out on my RAZR was true HD quality, not sure of the S3 but, it will also use one of those MHL adapter kits (when made available through Samsung).

Oh, and need I mention that my iPhone 4S cracks if stared at too long; that's why it's in an Otter Box hard glove cover with Silicon glove case and triple protected by that damn holster; it's a beautiful phone with "great" build quality, you just never see it cuz' it's in body armor.

posted on 07 Aug 2012, 22:04 1

84. 305Bucko (Posts: 506; Member since: 07 Aug 2011)

Lol very true PAPINYC. The Solid/sturdy feel of the iPhone is only admired on the date of purchase, because for the rest of its life it must remain in an Otterbox lol.

My Nexus S4G felt really cheap and I didnt care too much for it after a while and sold it, However I STILL have my OG Nexus ONE. Its just as beautifull as the day I bought it (even after droppin it 100times)

posted on 07 Aug 2012, 07:32 3

6. bloodline (Posts: 706; Member since: 01 Dec 2011)

careful sammy

posted on 07 Aug 2012, 07:33 3

7. Atrixboyyy (Posts: 395; Member since: 03 Nov 2011)

Looks like ill be buying that aluminum battery cover and paying extra attention to how I grip the sides lol...

They need to fix this, apples got them chasing their own tail and they have no clue.

posted on 07 Aug 2012, 07:37 11

8. wendygarett (unregistered)

Isn't that the drop test from androidauthority has clearly gave us the common sense that it is made up of poor quality material??

posted on 07 Aug 2012, 08:20 2

32. wendygarett (unregistered)

WTF $135!!!!!

posted on 07 Aug 2012, 07:41 5

11. 09wbd03516 (banned) (Posts: 140; Member since: 30 May 2012)

That's what you get when you keep remove the battery

posted on 07 Aug 2012, 07:43 2

12. yazlikvillam (Posts: 13; Member since: 24 Apr 2012)

i have the same issue reported to gsmarena actually phone arena post the new its shame firts time i bought samsung will be last

posted on 07 Aug 2012, 07:47 1

15. tedkord (Posts: 13511; Member since: 17 Jun 2009)

I'm going to apply the same logic I heard during antennagate: “It hasn't happened to my phone, so it's not an actual issue."

Seriously, though. Step up, Samsung. If cracks are just showing up, and aren't the result of drops or hits, make it right. If they are from drops or hits, that's what cases and insurance are for (like the scammer who microwaved his wet S3 and tried to claim it blew up)

posted on 07 Aug 2012, 07:53 3

25. Berzerk000 (Posts: 4275; Member since: 26 Jun 2011)

Come on Samsung, this has been happening for a while now. How come even though you use the same materials as others, your devices keep cracking?

posted on 07 Aug 2012, 08:02 4

27. dragonscourgex (Posts: 307; Member since: 16 Jan 2012)

You are dropping the ball Samsung. My Captivate was a solid phone. But I don't i'm going look at Samsung again when I'm up for a upgrade...my Moto Razr is awsome. Remember Sammy....Apple is not the only one you a fighting against.

Want to comment? Please login or register.

Latest stories