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Samsung puts the brakes on the Epic 4G firmware update

Posted: , by Daniel P.

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Samsung puts the brakes on the Epic 4G firmware update
Samsung has posted an official explanation why the promised firmware update for the Epic 4G is not reaching your handset. There seems to be an administrative mix-up with Google how to load the update on the company's servers.

Samsung stated that the delay has nothing to do with the 30 day return policy, and it is working to roll it out as soon as possible. Here is the official statement:

"    We learned this evening that there were administrative issues getting this software loaded to Google's servers. We don't yet have an expected time when this will be available but will update you as soon as possible. Please see the statement below that was sent by the Sprint Product Management team:

    We were planning to release an update for your Samsung Epic 4G on 9/30. The file was delivered and on track for distribution but late this afternoon, we learned that an administrative issue prevented Google from releasing the update as we had planned. We are working to resolve the issue and will provide an update as soon as we understand the new delivery schedule.

    We would like to clarify that the timing of this update has nothing to do with the 30 day return window that many of you on these blogs have been discussing and that this delay has nothing to do with any last minute changes within the release package itself. The delay is simply due to an administrative issue that we are working to resolve."

There you have it.

Samsung Epic 4G Specifications | Review

via AndroidCentral

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