Samsung is now locking all new devices to a region, making life hard
0. phoneArena 07 Oct 2013, 02:18 posted on
A rather hot topic has been trending the last two days, and we've been seeing it brought up at multiple locales, including several tips from our readers.
This is a discussion for a news. To read the whole news, click here
105. Onweel2 (Posts: 10; Member since: 28 Sep 2013)
This is only 1 website so far that not mention the problem solved. please keep it this way.
Please do not say
"Update the problem is solved from the Statement Samsung German in the reporter email bar bara... then just copy and paste the message "
Please try it in your office first. but (Eu sim card in usa phone or other ways around is not a problem)
This maybe something big for you can deg it about why Samsung doing this.
107. Onweel2 (Posts: 10; Member since: 28 Sep 2013)
I make the video for prove that this problem is not solved. It is long video because i edit nothing.
If some have the same problem please spread out this video.
youtu.be / ri_tz6HlsKo
I can not add as link because I not be a member more than 1 week
108. AfterShock (Posts: 917; Member since: 02 Nov 2012)
Use same internal hardware on same models and they wouldn't have to do this.
113. jimjam (Posts: 227; Member since: 28 Jun 2011)
Most likely a legal issue to stop apple adding international phones to the law suits
114. avxjl (Posts: 3; Member since: 30 Sep 2013)
Samsung have stated that if the first SIM you use with the phone is one from the "home region" of the handset then the region lock is automatically lifted. However, there have been several posts from users on the web who have stated this is not the case. These users have been blocked from using local SIMs even though they had first "activated" their handset with an in-region SIM before traveling.
China people test it a lot, Samsung lied about it, even actived note3 can't use china sim card!
121. willard12 (Posts: 491; Member since: 04 Jul 2012)
And how do you know they FIRST used an unlocked sim? Even the guy who comments below pulls out a phone that he's had for a while. While, another on this website has a link to a website that shows an UNBOXING where it works just as stated. This was a non-issue just as this and every other website now admit to after wanting so badly to make it an a problem for Samsung. They have corrected their mistakes. Why can't you just move on?
125. Onweel2 (Posts: 10; Member since: 28 Sep 2013)
Which video. Which Link ?
Which website. and what the sim card that they put it in ?
Yes, I can not prove about I put the NL sim card in it first or not.
But all the website not prove the method that what said by the samsung too.
Why no website just make a video can show ? what i only see is copy and paste around.
please show me the link. I can say I'm sorry
117. md227a (Posts: 110; Member since: 20 Mar 2012)
Samsung making my choice to go nexus from now on very easy.
120. Onweel2 (Posts: 10; Member since: 28 Sep 2013)
Here we go again. First i think this website is good enough to not say the problem is solved yet.
But it seem copy and paste the Statement is more easy than try to prove it by them self.
The problem is not solved.....please go here. youtu.be/ri_tz6HlsKo
and read my comment please
I use the vadafone nl sim card in my phone since the day one 1. I did not put the Thai-Sim card in at the first time because That time I stupid and accept what it say on the box. You can hear me admit in the video that I’m stupid. Now you guy can calling me stupid. I do not mind. I just try to put Thai Sim card when I read all the news that floating around the internet that the problem is solved if I follow them method. But it is not.
I do not want to be hero or whining or discredit or anything . I still can change the phone (7day) but I will not because I like the phone. And i also pay to some Russian guy to do that. And I also hate the company now.
I just want to show your guy that what Samsung say is not truth. And also want you guys know about .All the website, reporter, bloger. Post the news without responsibility. They all post the problem is solved then move on. As far as I post now. None of them show the prove that method that Samsung say is working. I only from 1 youtube that it working after they pay to Russian website. I also can pay for it but it is not the point.
I cannot force you to believe me about I put NL sim card in the phone first or Thai Sim in the phone first. I cannot buy the new one for just prove that. Maybe it is the time that All the website, reporter, bloger. Who post the news without responsibility prove it to us. They get the new phone with sticker then make a video for showing us that them post is truth.
Now the question is. They Dare to do that? or now we will know about All the website, reporter, bloger is just the PR of the company.
122. willard12 (Posts: 491; Member since: 04 Jul 2012)
While your video is impressive, it does nothing to show that the FIRST sim you used was from your home region. Your box was already opened and you showed a phone that you obviously had your pocession and used prior to filming. It did nothing to show the ACTIVATION of the phone and that is the whole issue at hand. Other websites have shown an unboxing of the phone, with a FIRST activation, and it works just as stated.
126. Onweel2 (Posts: 10; Member since: 28 Sep 2013)
Which video. Which Link ? Which website ?
that show the new box. Open and use local sim first. Then put the other region sim. and it not show lock network.
Please helping by show me the link.
And if I screw up. From the Samsung Statement... why Samsung Service Center can not help.
123. kanagadeepan (Posts: 565; Member since: 24 Jan 2012)
So I have to import one new/old regional SIM card along with GNote3??? Hmmm... Not a bad deal... But NOT a good one also...
128. toboev (Posts: 5; Member since: 02 Oct 2013)
" those who want to make a quick buck by importing the device and selling it at higher prices"
Um, that would be Samsung. That is why they are doing this. It isn't to stop phones being imported to any region and sold "at higher prices", it is to stop the other guys doing it so that Samsung can do it themselves. It is called protectionism, it is done to maintain prices higher than they would otherwise be if market forces operated freely.
130. Onweel2 (Posts: 10; Member since: 28 Sep 2013)
And this the comment form CLOVE UK
"Josh Bethell says:
October 2, 2013 at 1:48 pm
A quick thank you from everyone at Clove for the level of understanding in this comment thread and the odd customer testimony too!
This is undoubtedly a huge frustration – sure we’ve lost sales which no business enjoys; however it’s the confusion and extra work this has caused which compounds things. There have been industry mutterings reported by some news sites that this type of behaviour could be in the works from major manufacturers. It is pretty upsetting though that it was not communicated to us and other retailers fully until the procedure was finalised, orders had been placed and stock arrived.
We hate disappointing our customers, which in this case we’ve had to do many times over by cancelling and refunding orders, in some cases to long standing and valued international clients.
By the end of this week we should have a definitive update on the situation. We sent a Note 3 to offsite colleague Wardy in Thailand last week. He activated this there with a UK SIM. He could roam on the UK SIM but could not use his local Thai SIM, seeing the unlock SIM screen before he could proceed.
We have since sent UK activated handsets to a few choice customers this week, on the basis that they can return them if they do not work with their local SIMs. These customers are in regions that include Africa, North America and the Middle East.
Regardless of information from Samsung or anecdotes on forums and other blogs, we are conducting our own research on this, at our own costs, to cover all the bases.
Especially now we are also beginning to see other Samsung devices (new stock of the S4 & S4 Mini) with the same restrictions and warning stickers on the packaging. We want to be 100% certain of the message we give out to anyone wanting to purchase a new Samsung device and provide any support we can to legitimate international clients
You can see that he being test already what Samsung say is not correct.
135. GoVinci (Posts: 15; Member since: 13 Dec 2011)
What prompted Samsung with this move?
If Samsung's trying to address the "grey market", maybe region-locking phones is the only solution Samsung could think of.
Anyways, this is a PR nightmare, and it's not a win-win scenario for Samsung. Move like this will backfire.
136. Sondae (Posts: 180; Member since: 02 Jan 2013)
I just wish samsung wont put a patch region lock on s3 and note2. Kinda unfair you buy unlocked phone but samsung is acting like a post paid carrier that you cant use sim in different country.
137. itsdeepak4u2000 (Posts: 1898; Member since: 03 Nov 2012)
138. anirudhshirsat97 (Posts: 304; Member since: 24 May 2011)
So basically this whole hooplah is for nothing?
145. toboev (Posts: 5; Member since: 02 Oct 2013)
Hoopla about nothing? Just the fact that firstly Samsung is screwing its customers by keeping prices artificially high by killing legitimate price competition, and secondly they are lying yo their customers about the region lock being removable - it isn't (not the way Samsung claims).
See the Clove blog for hard evidence from a trusted source.
139. Valoni (Posts: 10; Member since: 11 Sep 2013)
Does this apply also for Samsung Galaxy S5 that will come next year?
141. alpinejason (Posts: 249; Member since: 06 Sep 2011)
You no like you no buy.problem solved
142. alpinejason (Posts: 249; Member since: 06 Sep 2011)
You no like you no buy.problem solved
143. Chizzypro (Posts: 6; Member since: 05 Oct 2013)
I guess is time for other andriod phones to take their share in the smartphone market. #HTC
146. TMach (Posts: 305; Member since: 29 Dec 2011)
The answer is very simple...I vote with my wallet! Goodbye forever Samsung........or any other manufacturer that want to pull this kind of crap!
147. GeekyGene (Posts: 76; Member since: 25 Aug 2013)
It's a feature. You guys like features right?
148. harvestcellular (Posts: 26; Member since: 11 Jul 2013)
Will Android/Carrier unlock similar to AT&T if contract obligations are fulfilled? This seems to be going one step back!
Honestly, I think it's not Android but the carrier mandating that the maufauturer do this. Android or Apple don't give 2 flips where a phone is used around the world and would prefer all devices be fully unlocked.
The easier devices can be used any where around the world is another AppStore or PlayStore users buying Apps, Books, Movies and using their built in apps that generate other revenue such as gmail, google.com search etc.
The carriers are the ones to blame.