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Samsung and AT&T to offer one-time exchange of water damaged Samsung Galaxy S4 Active units

0. phoneArena 06 Aug 2013, 01:31 posted on

Here is an interesting bit of news from one our loyal readers; according to our source, an internal menu inside AT&T states that the carrier and Samsung will be offering users of the Samsung Galaxy S4 Active a chance to make a one-time exchange if their current unit has been damaged by water. So even if the phone's Liquid Damage Indicator (known in the industry as the 'LDI') has a positive reading, you can still make this one-time swap...

This is a discussion for a news. To read the whole news, click here

posted on 06 Aug 2013, 06:14

29. Jack58221 (Posts: 154; Member since: 23 Feb 2013)


glad I didn't get a waterproof phone and just got a waterproof case. spent $17 USD on a case that I have tested at 8 feet 3 inches deep for 13 hours in a river... not a drop got through

posted on 06 Aug 2013, 07:18

30. jaytai0106 (Posts: 1888; Member since: 30 Mar 2011)


Water-proof phone is damaged by water... what a joke haha

posted on 06 Aug 2013, 07:31

31. Biglurr54 (Posts: 14; Member since: 06 Aug 2013)


Why can't we make a truely water proof smart phone. With wireless charging and touch screens it seems like a easy task. Put qi charging get rid of the charging port. Then seal the phone up. Epoxy the boards for more water resistance and then give it a real warranty. It is not difficult to make it 100 percent water proof and be able to stand behind it.

posted on 06 Aug 2013, 12:05

34. Jack58221 (Posts: 154; Member since: 23 Feb 2013)


wireless charging no headphone jack, just Bluetooth. capacitive touchscreen but the bottom menu and home as resistive plus camera shutter button for some functions under water.

I don't think this is a far fetched dream or anything... just may be spendy using 2 different types of touchscreens

posted on 06 Aug 2013, 08:51 1

32. g2a5b0e (Posts: 3725; Member since: 08 Jun 2012)


It's amazing to me how many idiots don't know the difference between "waterproof" & "water resistant". Samsung never marketed this phone as waterproof.

posted on 06 Aug 2013, 12:17

35. Jack58221 (Posts: 154; Member since: 23 Feb 2013)


and before you make yourself look like another idiot do a little looking around, or Googleing. right on Samsung's own page they brag about rating of ip67. the first digit (6) means dust proof, and the second digit is for water. a rating of 7 means it is certified for 30 minutes at 1 meter.

so take a few seconds and find the facts before you insult others.

posted on 06 Aug 2013, 14:40 1

36. g2a5b0e (Posts: 3725; Member since: 08 Jun 2012)


Perhaps you should be insulted because you just proved my point. Ceritified for 30 minuted at 1 meter means water resistant, not water proof. It can resist water up until that point. If it was waterproof, water wouldn't be able to damage it at all. As it stands, there are currently NO water proof phones. I just went on Samsung's website to check the wording myself. It says resistant, not proof. Get a dictionary & look up the difference if you're still unsure.

posted on 06 Aug 2013, 19:13 1

38. ricethief (Posts: 8; Member since: 17 Jul 2012)


Cant believe people still don't understand what resistant means. I never saw any ads claiming it to be waterproof.

posted on 07 Aug 2013, 22:53

40. Jack58221 (Posts: 154; Member since: 23 Feb 2013)


call it what you will proof, resistant... Samsung said it call go in water 1 meter half an hour, but it dies when splashed. argue proof vs resistant all you want, phone can not hold up to what Samsung promised.

posted on 07 Aug 2013, 23:59

41. g2a5b0e (Posts: 3725; Member since: 08 Jun 2012)


It dies when splashed? Are you kidding me? Please show me some proof of that. My Note 2 doesn't even take any damage when splashed & I've had water splashed on it many times. I'm detecting a troll here...

posted on 06 Aug 2013, 17:03

37. scsa852k (Posts: 329; Member since: 16 Oct 2012)


Why in the world would you drop your phone 3 feet under water for 30 minutes?

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