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Samsung Galaxy Tabs were returned mostly because of issues, not due to confusion with iPad

0. phoneArena 07 Aug 2012, 09:32 posted on

A company shouldn’t be happy when its devices malfunction. But if you’re Samsung, you might actually prefer to hear news about tablet malfunction being most commonly cited as the reason for customer returns…

This is a discussion for a news. To read the whole news, click here

posted on 07 Aug 2012, 10:48 6

16. taco50 (banned) (Posts: 5506; Member since: 08 Oct 2009)

Sorry man, but Samsung crossed the line. Every phone maker has taken design and UI cues from Apple. Copying icons and packaging is inexcusable though.

posted on 07 Aug 2012, 10:54 7

20. iamcc (Posts: 1319; Member since: 07 Oct 2011)

Icons and packaging don't sell devices.

Move along taco.

posted on 07 Aug 2012, 10:57 6

21. taco50 (banned) (Posts: 5506; Member since: 08 Oct 2009)

Then why did Samsung copy them? Valso apparently they do as Samsung is the only android OEM making money.

When you have an iconic design like Apple's people are drawn to it. Samsung knows this and took advantage.

posted on 07 Aug 2012, 11:45 6

29. Savage (unregistered)

You're right this time. Apple's design influence on Sammy is why Samsung devices sell so well. If that wasn't so, even HTC would be selling more devices than Samsung as they do make better looking smartphones.

Although, the SGS 3 looks nothing like an iPhone and it's selling well.

posted on 07 Aug 2012, 14:08 1

68. xtian1103 (Posts: 363; Member since: 11 Feb 2012)

future samsung devices won't look like apple's products anymore. as the galaxy s and the galaxy tab were the "head start" that they need to pull away in the smartphone race.

posted on 07 Aug 2012, 12:05 3

36. tedkord (Posts: 11925; Member since: 17 Jun 2009)

Samsung are making money because they are offering the best Android phones. Exynos processors, super amoled, more ram, microsdxc, removable battery. Plus their phones are generally more enthusiast friendly.

The S3 is in no way like an iPhone, yet it sold like hotcakes.

posted on 07 Aug 2012, 13:17 1

58. matrix_neo (Posts: 334; Member since: 03 Nov 2011)

How about apple never took advantage?? There are smartphones before iphone, there are tablets before ipad. Apple take advantage to sell those products. Sad to say, their ideas and designs steals it from other companies and make it better. Only ifans say iconic design, whereas there are are many designs more iconic than iphone.

Yes samsung is doing great in making money that's why apple suing them, apple wants only them making money. Sad to say apple can't compete anymore, other companies such as samsung can make better products. Apple can't accept it, that's the truth. Suing samsung makes them the blacksheep of mobile industry.

posted on 07 Aug 2012, 13:36 2

63. pkiran1996 (Posts: 166; Member since: 22 Oct 2011)

So why is the Galaxy S3 selling so well when we all know it has a completely different UI that looks nothing like iOS...

posted on 07 Aug 2012, 11:37 6

26. tmcr7 (Posts: 180; Member since: 02 Nov 2011)

The grid arrangement of icons has been in existence even before iPhone was released. If there's anyone copying it's Apple.

posted on 07 Aug 2012, 11:59 3

34. andro. (Posts: 1999; Member since: 16 Sep 2011)

Agreed phones have been using the Grid menu system long before apple,this one for example is from a nokia n93 review in 2006.


The grid menu in phone long before 2006,all apple did was add a fourth row in the screen width,most probably due to having the screen space available. Lg already had a touch screen phone out before the iphone with a touchscreen grid menu so Apple are just being simply apple again

posted on 07 Aug 2012, 09:43 3

4. Mr.Mr.Upgrade (Posts: 474; Member since: 30 Aug 2011)

Appl the next blackberry rim

posted on 07 Aug 2012, 10:36 3

15. 305Bucko (Posts: 506; Member since: 07 Aug 2011)

^ troll

posted on 07 Aug 2012, 09:47 3

5. MeoCao (unregistered)

Apple want to lie or do what ever necessary to prevent others from competing with them. Too bad they have so much cash.

posted on 07 Aug 2012, 09:53 2

6. ajac09 (Posts: 1481; Member since: 30 Sep 2009)

I only see this law suiting being around to force both sides into talks before the iphone 5 is released which will bring about lawsuits from samsung.

posted on 07 Aug 2012, 09:55 4

7. TortillaSlap (Posts: 43; Member since: 05 Aug 2012)

I dont see an option that says "clearly I was confused, I meant to buy an iPad the whole time".

Just because they were trading from a samsung to an ipad doesnt mean they didnt want the samsung the first time around. That just means HC was not to their liking and they wanted what most people had.. the ipad.
However the "didnt have netflix/hulu" bit is kind of funny.. since it has for quite some time. Shows that users dont know how to DL apps in the marketplace. Honeycomb is a lack luster OS though, so it doesnt surprise me.

posted on 07 Aug 2012, 09:56 1

8. darkvadervip (Posts: 365; Member since: 08 Dec 2010)

Reality of anybody who has played with the tab is that it is a copy of the iPad just with andoid and a few detailed changes. Before you sling mud on me I've owned both but prefer to use my iPad 3 and away from home my HTC flyer. So I'm a semi fan of both but the truth is the truth. Also when the Microsoft surface tab drop it's a wrap on any tab.

posted on 07 Aug 2012, 09:59 3

9. andro. (Posts: 1999; Member since: 16 Sep 2011)

This article almost makes it sound like every android Galaxy tablet is being returned,the percentage categories for faults above are percentages for the quite small level of returns actually brought back. The other 98% of customers etc are satisfied.

You'd see it on a daily basis though in the industry that there are always customers who will find something wrong with a phone no matter what it is. You'll always find someone saying the font isn't big enough,ringtone could be louder,battery should last forever,device should never ever ever freeze even for a second or that the browser should be good enough for them to abandon their 1500 buck pc.

posted on 07 Aug 2012, 10:49 3

18. taco50 (banned) (Posts: 5506; Member since: 08 Oct 2009)

Do you have data to back up your 2% return rate claim?

Btw the return issues sounds like typical android issues. Lag, non responsive touch screen, force closes, lack of quality apps.

posted on 07 Aug 2012, 11:09 6

22. PhoneArenaUser (Posts: 5498; Member since: 05 Aug 2011)

"...lack of quality apps."

This excuse could be working maybe three years ago but not today.

posted on 07 Aug 2012, 11:28 4

25. andro. (Posts: 1999; Member since: 16 Sep 2011)

Taco its not an official stat but a general level of the return rates experienced across the board in handsets,xperias in europe for instance have a 1% return rate. Each manufacturer is different but very few rise above 3% worldwide,the ones that do are usually lesser brand names.

We all know your stats are extremely accurate like 77% of android users not knowing what wifi is or how to use it ;-)
Apply this sound logic when 68% of the worlds users are android and 77% of them do not understand or know how to use wifi its means over half of the worlds smartphone users do not know how to use wifi!!! Gasp,OMG!

As for those android issues,rarely if ever customers complain about this only maybe in perhaps basic entry level smartphones in the under 60 smackers bracket,the only reason people might hear of it because you use it here repetitively clutching at straws,which you have been doing alot recently,as for which i present you with this photo!

http://www.stockphotopro.com/photo_of/grasp/APRD65 /Clutching_at_Straws_female

posted on 07 Aug 2012, 12:12 4

40. tedkord (Posts: 11925; Member since: 17 Jun 2009)

The funny thing is, when you think about it, Apple are saying that a large percentage of people who want iPhones or iPads can walk out of a store with a box that clearly says Samsung, thinking they got an Apple product. So, in essence they're saying people who want iPhones or iPods are really stupid.

posted on 07 Aug 2012, 12:26 5

46. Owlet (Posts: 450; Member since: 21 Feb 2011)

Is he really worth it? If everybody would just quit arguing with burrito.....

posted on 07 Aug 2012, 12:32 1

49. andro. (Posts: 1999; Member since: 16 Sep 2011)

I generally don't but the odd time its good to have fun at his expense!

posted on 07 Aug 2012, 12:33 1

50. Owlet (Posts: 450; Member since: 21 Feb 2011)

Well, only if it's fun... ;-)

posted on 07 Aug 2012, 10:49 1

17. bobfreking55 (Posts: 866; Member since: 15 Jul 2011)

but seriously speaking though, bias aside, Apple may have influenced Samsung's products a lot.
The transition from the first tab to the 10.1 maybe was due to the iPad 2's success and the Galaxy S after the iPhone's success.

But i really don't think the shapes of the devices, banning and the worth of the damages is reasonable. I mean, to get money, you don't need suing and sh.t... a better product should be the reason for earning money! keep the competition!

posted on 07 Aug 2012, 10:50 4

19. Savage (unregistered)

The whole 'People buy Galaxy Tab because they confused it with iPad' is kinda stupid. If I were spending $500+ on a piece of tech, I would atleast LOOK and know what I am buying.

posted on 07 Aug 2012, 11:15 4

23. Allen3697 (Posts: 86; Member since: 26 Mar 2012)

Samsung tabs are laggy :/

posted on 07 Aug 2012, 12:17 2

43. Savage (unregistered)

What if I told you that iPads heat so much, they set fire to the rain? :P
Well, at least they are useful for cooking omelets!

posted on 07 Aug 2012, 13:01 2

56. 305Bucko (Posts: 506; Member since: 07 Aug 2011)

Yea well who wants a laggy tablet that wont cook eggs?
Ill take that western omelette with zero lag to go please :P

posted on 07 Aug 2012, 14:23

73. xtian1103 (Posts: 363; Member since: 11 Feb 2012)

troll face is owned!!!

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