x PhoneArena is hiring! Reviewer in the USA
  • Options
    Close





Samsung Galaxy Tabs were returned mostly because of issues, not due to confusion with iPad

0. phoneArena 07 Aug 2012, 09:32 posted on

A company shouldn’t be happy when its devices malfunction. But if you’re Samsung, you might actually prefer to hear news about tablet malfunction being most commonly cited as the reason for customer returns…

This is a discussion for a news. To read the whole news, click here

posted on 07 Aug 2012, 09:38 9

1. rickywinataa (Posts: 262; Member since: 05 Apr 2012)


well, sadly for apple the truth serves them right

posted on 07 Aug 2012, 10:06 18

11. neutralguy (Posts: 1152; Member since: 30 Apr 2012)


apple thinks people are too dumb to confuse ipad with galaxy tabs. haha

posted on 07 Aug 2012, 11:41 10

28. gallitoking (Posts: 4721; Member since: 17 May 2011)


9% did

posted on 07 Aug 2012, 11:57 10

32. Savage (unregistered)


So you are actually ok with Apple users being dumb enough to mistaken buy a box , on it clearly written SAMSUMG GALAXY TAB 10.1, and mistake it for an iPad?

Where's taco and his 'Apple users are more intelligent and tech-savvy' argument?

posted on 07 Aug 2012, 12:11 8

39. Owlet (Posts: 450; Member since: 21 Feb 2011)


They didn't confuse it for the iPad. They returned the Tab they didn't like and got an iPad instead, hoping it would suite them better.

posted on 07 Aug 2012, 12:17 5

42. gallitoking (Posts: 4721; Member since: 17 May 2011)


Apple consumer know how to distinguish an Apple device with the famous Apple logo.. those customers wanted An Apple device at a low price.. so they bought a Samsung device.. that makes them Samsung consumers before Apple.. cheap over beauty..

posted on 07 Aug 2012, 12:18 5

44. gallitoking (Posts: 4721; Member since: 17 May 2011)


exactly they went to buy the Apple ipad after the Samsung device was faulty.

posted on 07 Aug 2012, 13:18 3

59. protozeloz (Posts: 5396; Member since: 16 Sep 2010)


WRONG 9% of people who returned the tablet EXCHANGED it for an iPAd

but lets do the math shall we? lets say there have been sold 2,000 galaxy tabs in best buy and lets give Samsung 80% customer satisfaction on that device that means lets say 400 devices where returned not out of those 400 customers 100 had issues 68 had lag and 40 tough HC was hard to use 36 changed it for an iPad (but how many of those though is was an iPad?) 32 couldn't find apps and 24 had speed and performance issue....

if the Galaxy tab satisfaction rate is higher then the numbers I made are even lower

posted on 07 Aug 2012, 12:32

48. Owlet (Posts: 450; Member since: 21 Feb 2011)


You just said earlier "9% did" [confuse GTab fot the ipad]. A few minutes later you say they didn't. Do you even sound smart to yourself?

posted on 07 Aug 2012, 12:52 5

53. alisafaei (Posts: 9; Member since: 22 Nov 2011)


that only means that people might have thought that apple was a better route to go after using it. that 9% doesn't mean they confused it for it.

posted on 07 Aug 2012, 12:59 1

54. gallitoking (Posts: 4721; Member since: 17 May 2011)


did I ever said they were Apple consumers.. nop.. 9% of non Apple consumers bought a Tab thinking was the king of the mountain ipad.. you gotta read everything not just parts and form a story ok. I know is hard but please read everything...

posted on 07 Aug 2012, 13:22

61. AppleWho (banned) (Posts: 57; Member since: 06 Aug 2012)


APPLE and low price do not mix - wow....

posted on 07 Aug 2012, 14:20

71. Smokn04cobra (Posts: 22; Member since: 20 Feb 2011)


I agree with what I think you are trying to say, but the above comment is saying that "apple things people are excessively stupid and that they won't confuse the galaxy tab and ipad."

Did you mean to say, "apple thinks people are so dumb they will confuse the ipad and galaxy tab."?

As far as the article and return reasons, people just don't know how to use a touch screen and bitch because they can't interact with it properly. The browser troubles, ok...I can see that even though I have none. I had a live wallpaper and my screen is fine and otherwise all the other issues are user error or people expecting perfection. And my netflix app is awesome

posted on 07 Aug 2012, 15:55 2

75. gallitoking (Posts: 4721; Member since: 17 May 2011)


proto why argue with me just report me. since that is what you do.. besides I prove you wrong on the ipad market share..

posted on 07 Aug 2012, 16:02 3

76. doublehammer (Posts: 75; Member since: 07 Aug 2012)


considering many of the main people on this site that disagree with you and taco are missing for a week, it doesnt look like protozeloz is the one reporting everyone.

posted on 07 Aug 2012, 16:05 2

79. protozeloz (Posts: 5396; Member since: 16 Sep 2010)


I proved wrong on the ICS not being "half baked" or iPhone 4S not being the one you claimed to be (remember the different from factor being tested on trains you where amazed at? I'm still waiting for it) among others, plus I already clicked the report button.

posted on 07 Aug 2012, 16:07 2

80. protozeloz (Posts: 5396; Member since: 16 Sep 2010)


I report people, specially when they go overboard

posted on 07 Aug 2012, 16:30 1

81. Hunt3rj2 (Posts: 396; Member since: 11 Nov 2011)


No, 9% heard about a tablet but didn't care about what tablet they had until they got one, at which point they wanted a white one from Apple with lots of geebees.

posted on 07 Aug 2012, 16:40 1

82. Angkor (Posts: 108; Member since: 05 Jul 2012)


Apple hired people to buy to Tab and return it as confused with iPad. Four years until now people confused is a scam by Apple during the trials. Four years until now Apple is on trials for Galaxy S was similarity to iPhone, it is anti-Samsung not on other phone makers. What is a waste of money and innovations.

posted on 07 Aug 2012, 17:07 3

83. gallitoking (Posts: 4721; Member since: 17 May 2011)


is cool you cant please everyone..

posted on 09 Aug 2012, 08:08

99. rickywinataa (Posts: 262; Member since: 05 Apr 2012)


cheap before beauty ? you're saying gtab is cheap & not a beauty. but apple sue gtab for looking the same as iPad. so what is iPad then ? overpriced & not a beauty too ? LOL

posted on 07 Aug 2012, 09:42 12

2. talon95 (Posts: 705; Member since: 31 Jul 2012)


I've said it before, if you walk up and pay $450 for a box that says Samsung on it, you would expect Samsung inside the box as well. If you don't even know what you're buying then you have bigger issues.

posted on 07 Aug 2012, 10:02 4

10. andro. (Posts: 1999; Member since: 16 Sep 2011)


yeh the galaxy tab boxes quite clearly are labelled 'GALAXY TAB 10.1' quite clearly labelled 'SAMSUNG' and quite clearly have 'www.samsung.com' in yellow banners all around the box.
Although it is through that many ifans certainly have 'bigger issues' lol

posted on 07 Aug 2012, 10:07 3

12. neutralguy (Posts: 1152; Member since: 30 Apr 2012)


apple thinks people are too dumb to confuse ipad with galaxy tabs. haha

posted on 07 Aug 2012, 10:15 4

13. andro. (Posts: 1999; Member since: 16 Sep 2011)


Apple is perhaps right the majority of the time when it comes to ifans,they've made their fortune preying on these people.

How any company can say people bought your rivals product only because they got confused and thought its your is laughable beyond belief.Its like claiming someone bought a ford focus by mistake under the belief it was actually a Honda civic!

posted on 07 Aug 2012, 09:42 17

3. iamcc (Posts: 1319; Member since: 07 Oct 2011)


The reality is that Samsung was significantly influenced by Apple's success with the iPhone.

Did Samsung copy Apple 100%? No.
Did Samsung take heavy design cues from Apple? Yes.
Is that how pretty much every market works? Yes.

posted on 07 Aug 2012, 11:37 6

26. tmcr7 (Posts: 180; Member since: 02 Nov 2011)


The grid arrangement of icons has been in existence even before iPhone was released. If there's anyone copying it's Apple.

posted on 07 Aug 2012, 10:35 2

14. 305Bucko (Posts: 506; Member since: 07 Aug 2011)


only a matter of time before an Android fanboy comes around and thumbs you down.

I agree with you 100%

posted on 07 Aug 2012, 10:48 6

16. taco50 (banned) (Posts: 5506; Member since: 08 Oct 2009)


Sorry man, but Samsung crossed the line. Every phone maker has taken design and UI cues from Apple. Copying icons and packaging is inexcusable though.

posted on 07 Aug 2012, 10:54 7

20. iamcc (Posts: 1319; Member since: 07 Oct 2011)


Icons and packaging don't sell devices.

Move along taco.

* Some comments have been hidden, because they don't meet the discussions rules.

Want to comment? Please login or register.

Latest stories