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Samsung Epic 4G Touch getting update to repair signal loss and other bugs

Posted: , by Alan F.

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Samsung Epic 4G Touch getting update to repair signal loss and other bugs
According to a source for Android Central who is using the Samsung Epic 4G Touch, the Korean based manufacturer has a been testing a patch to repair problems that the phone has had with losing signals. The bug seems to present itself in areas where 3G or 4G reception is spotty. When on 4G and leaving an area with 4G reception, or using 3G and leaving an area with 3G reception,  the bug prevents the phone from realizing that it is sending out packets. As a result, when the old tower doesn't respond, the phone gives up and shuts down.

The update, which will eventually come via OTA , is Android 2.3.6 with a baseband of SPD710.10.S.EK02, and a build number of GINGERBREAD.EK02. According to the source who is testing the patch, the official release could be disseminated some time next month if it gets the thumbs up from Samsung after testing. He was able to receive the update by sending email bombs to Samsung executives which resulted in a phone call with Bob Johnson. The latter is the manufacturer's top gun at customer service. In the meanwhile, the developer community is trying to speed up the repair by working on ways to filter out the OTA files so they can be used to kill the bugs dead before waiting around for Samsung's fix.

No matter who gets the repair out first, hopefully it will be soon so that owners of the device won't have to concern themselves with losing a signal and not being able to have it return in a timely manner. After all, the Epic 4G Touch is too much of a beast to have it rest like a brick in your pocket.

source: Xdadevelopers via AndroidCentral

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posted on 29 Nov 2011, 14:04

1. cappy718 (Posts: 25; Member since: 31 Aug 2011)


....Droid Bionic owner....grumble grumble grumble...motorola....verizon...grumble grumble grumble....

posted on 29 Nov 2011, 14:06 1

2. tacohunter (Posts: 408; Member since: 06 Nov 2011)


There are no bugs. It's a rumor, don't believe it. All Samsung phones are 100% quality.

In any case, if they get bug fixes with updates then it's ok.

posted on 29 Nov 2011, 14:24 3

3. remixfa (Posts: 14187; Member since: 19 Dec 2008)


hey miz,
what was that about samsung not fixing the antenna issue? :) im still waiting to find out exactly how apple fixed the i4 antenna issue. :)

posted on 29 Nov 2011, 14:29

4. tacohunter (Posts: 408; Member since: 06 Nov 2011)


The atenenna issue. Already fixed with the new 4S. And for the 4 users it's not really a huge issue unless you wanna squish your phone very hard. Then you got no connectivity apparantly.

posted on 29 Nov 2011, 14:56 2

7. remixfa (Posts: 14187; Member since: 19 Dec 2008)


u dont have to squish.. i tested it myself with a few fingers and not so much pressure.. being left handed, its much easier to hit. I guess the phone was designed by all right handed people :).

all you have to do is bridge the connections between the 2 antenna pieces and poof.. Apple's only actual "fix" was to adjust the way the phone shows signal so that way it "looks" like your getting more signal than you are.. even though it never changed the issue one bit.

http://www.anandtech.com/show/3821/iphone-4-redux-analyzing-apples-ios-41-signal-fix

posted on 29 Nov 2011, 15:08

9. tacohunter (Posts: 408; Member since: 06 Nov 2011)


I couldn't explain it better. Or I have to make a long comment. But iPhones 4s it's totally fixed apparantly yt vids etc.

posted on 29 Nov 2011, 15:20 3

10. remixfa (Posts: 14187; Member since: 19 Dec 2008)


the 4s, yea.. but thats a whole different phone. The i4 still hasnt gotten a fix, what 17 months after the issue came up. Miz keeps trying to tell me that apple's great customer service skills fixed the i4 a long time ago, and he is trying to pick on samsung for not fixing the SGS2-epic4g antenna issue.
that was my point. :)

posted on 29 Nov 2011, 15:42

14. tacohunter (Posts: 408; Member since: 06 Nov 2011)


Srr searched hole google. couldn't find how they actually fixed it. But I swear i read it somewhere.

I don't know if the i4 antenna issue is fixed. But not everyone has trouble with it. Anyway you seem very interested in two topics: SGSII and iPhone (apple news).

posted on 29 Nov 2011, 15:58 3

15. remixfa (Posts: 14187; Member since: 19 Dec 2008)


im interested in technology in general. you will find me where that's at.. regardless of brand. I dont have a loyalty to any company.
Right now, Samsung keeps my interest as they are the ones that are pushing the tech envelopes the farthest, and Android has my interest because its the most capable. Before the hummingbird and SuperAmoled introductions, i thought samsung was junk and was using HTC and blackberry. Things change all the time.

It can all change on the flip of a dime. I'm not a big sizzle n flash person. i need to sink my teeth into real steak to be happy.

posted on 29 Nov 2011, 17:42 4

18. RORYREVOLUTION (Posts: 3042; Member since: 12 Jan 2010)


The Epic Touch is an amazing phone, it's just a shame it's on Sprint's network. If you are in a great area for Sprint's coverage, you are good. But like me, it's bad. Outside it works fine but in doors the signal and 3G just can't do it. It's amazing how I can walk outside of my work literally just outside the doors and I have 5 bars and it works fine. Then walk right in from the same doors and it's down to 1-2 and 3G barely works.

T-Mobile's isnt the best but I actually get 4G in my work area and at 30 dollars a month, unlimited text/data, I can't complain.

posted on 29 Nov 2011, 15:03

8. RORYREVOLUTION (Posts: 3042; Member since: 12 Jan 2010)


Shame I already got rid of my Epic Touch, won't be going to Sprint ever again.

posted on 29 Nov 2011, 15:21 2

11. remixfa (Posts: 14187; Member since: 19 Dec 2008)


wow, that was fast.. didnt you get a 4s, trade it for the epic.. and now your gone? lol what happened?

posted on 29 Nov 2011, 15:35 2

12. tacohunter (Posts: 408; Member since: 06 Nov 2011)


Maybe he tells stories about his daily life (of phones) that aren't even true.

posted on 29 Nov 2011, 17:37

17. RORYREVOLUTION (Posts: 3042; Member since: 12 Jan 2010)


Or maybe you're an idiot tacohunter.

No I have had tons of issues with Sprint's network in my area so I'm done with Sprint. Sold both phones, got out of my contract and now I'm on prepaid with T-Mobile. Got the Samsung Galaxy S 4G under their 30 dollar a month prepaid plan. And no taco I'm not lying, look it up on T-Mobile's website under their "No Annual Contract phones".

posted on 29 Nov 2011, 20:39 3

19. remixfa (Posts: 14187; Member since: 19 Dec 2008)


dude.. that is the best plan ever. I was so esctatic when that came out. Then I was mad when we were told it wouldnt be in store sellable. doh.
If i wasnt an employee, thats the plan id be on. 100 minutes, unl text and unl 4g data for 30 bux? count me in lol. i never make calls. :)

Welcome to Tmo. Now root that 4g and unlock its potential. It is a sleeping tiger until you stick a Team Whiskey rom on there. CGM is fine but the best thing u can get on a tmo SGS is TW.

posted on 29 Nov 2011, 21:31 1

20. RORYREVOLUTION (Posts: 3042; Member since: 12 Jan 2010)


Exactly Remixfa. I gladly paid the 350 dollars for the phone knowing that it would pay for itself in just a matter of a couple months. I can't tell you enough how good it feels to own my phone and service and not the other way around anymore. I am going to root it and put CM on it and eventually will get ICS on it lol. I was also surprised that the phone was upgraded to 2.3.6 some time ago as well.

posted on 29 Nov 2011, 15:37

13. palmguy (Posts: 323; Member since: 22 Mar 2011)


I noticed my Epic Touch will not data roam like my other phones. :-(

posted on 29 Nov 2011, 16:32

16. threeline (Posts: 260; Member since: 11 Sep 2011)


This was one of the issues holding me back from purchasing Epic Touch and the fact that Sprint is not getting the Galaxy Nexus anytime soon. Amazon had for it 129.99 for upgrades for the longest and now its 149.99 for upgrades. Looks like Amazon is capitalizing on this update too. lol

posted on 30 Nov 2011, 07:18

21. kshell1 (Posts: 1143; Member since: 05 Oct 2011)


i got the update leaked from xda and it wrks perfectly

posted on 30 Nov 2011, 10:59

22. Cwebb (Posts: 501; Member since: 05 Oct 2011)


Ah, another reason why the 3d is better than (at least) this version of the Galaxy S2, and I will fight it to my grave

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