x PhoneArena is looking for new authors! To view all available positions, click here.
  • Home
  • News
  • Reception problems on iPhone 4 reported on by Consumer Reports

Reception problems on iPhone 4 reported on by Consumer Reports

Posted: , by Alan F.

Tags:

This article contains unofficial information.

Reception problems on iPhone 4 reported on by Consumer Reports
When it comes to getting to the truth on the iPhone 4, who better to listen to than Consumer Reports. After all, it is an impartial group-no Apple fanboys here-and has the money and time to really do the tests right. Did I say that they are impartial? CR tested three iPhone 4 units along with some other AT&T phones (no, not the BlackBerry 9800 smarty pants) in an RF isolation chamber that can create varying levels of signal strength from different carriers, and the results were what you might have expected. Yes, the iPhone 4 has a real reception issue. In fact, of all the handsets tested, it was the only one to have a loss of signal problem. It also debunks Apple's theory that software led to incorrect readings of signal strength since the consumer group says that tests "indicate that AT&T's network might not be the primary suspect." Consumer Reports also said that a little bit of duct tape placed on the lower left side of the unit will correct the problem. Finally, while CR did say that the iPhone 4 has the  "sharpest display and best video camera" of all of the handsets it tested, it will not rate the model until Apple comes up with a fix for the problem.

Apple iPhone 4 Specifications | Review

source: ConsumerReports

37 Comments
  • Options
    Close




posted on 20 Oct 2010, 01:47

1. zerglisk (Posts: 544; Member since: 09 Feb 2010)


Let's see how Steve Jobs react to this finding... Dont worry, Consumer Report is also get hyped up by the rumors that blocking and grounding the antenna will drop ur call. Calm down, it's just a phone (where reception is not important, right?)

posted on 12 Jul 2010, 19:08

9. JeffdaBeat (unregistered)


The thing is, Apple never said the antenna problem would be solved with a software update. I think they counted on people seeing software update and fixing reception problems and hoped the folks would read a bit further. Apple said first and foremost in that press release that blocking the antenna of the iPhone will result in degraded service. They never said the software update would fix that. What they did say is a separate issue of the phone reading more bars than it should will be fixed. But that's for all iPhones, not just the iPhone 4. CR told us something that even Apple admitted...

posted on 12 Jul 2010, 17:12

2. jd829 (Posts: 155; Member since: 24 Feb 2010)


is there anything duct tape can't do?

posted on 12 Jul 2010, 17:17

3. PHONE_GEEK (Posts: 52; Member since: 01 Feb 2010)


good point. lol

posted on 12 Jul 2010, 17:43

4. jamess661 (Posts: 44; Member since: 12 Sep 2009)


So does this mean that its never been at&t's fault this could be some good news for them. But really this wont change iphone lovers mind's on this phone it could catch fire while syncing or while recording an hd video and some would say there is no problem people with love it no matter.

posted on 12 Jul 2010, 18:08

5. networkdood (Posts: 6276; Member since: 31 Mar 2010)


I've owned an HTC phone since 2007 and never looked back...

posted on 12 Jul 2010, 18:47

6. richk (Posts: 32; Member since: 23 Jun 2010)


i want this phone so much but i want apple to come out with a re-design of the phone.

posted on 12 Jul 2010, 20:19

13. ukfan15 (Posts: 12; Member since: 02 Jul 2010)


why don't you just get an android device, it does all the same if not BETTER...and guess what?!?! NO RECEPTION ISSUE!!!!!

posted on 12 Jul 2010, 21:06

19. ace1122 (Posts: 237; Member since: 23 Mar 2009)


OR... Just get and older model of the phone. Its basically the same exact thing. Except it works.

posted on 13 Jul 2010, 04:23

22. richk (Posts: 32; Member since: 23 Jun 2010)


hey why all the negs? I was thinking to get 3gs but i dont want 2nd hand for my new phone, and i dont really no anything about android ive had a ipod for last 5 years with 7 days of music on itunes so having an apple device convienent for me simple as that boys. im sure im not the only person like this.

posted on 13 Jul 2010, 04:33

24. richk (Posts: 32; Member since: 23 Jun 2010)


dosent anyone else find it annoying that every 5 minutes theres a new andriod operraing system out?

posted on 13 Jul 2010, 04:49

25. nimo (Posts: 72; Member since: 11 Jun 2010)


Yes I just hate when Software Houses release updates to better their software and improve usability for users free of charge at regular intervals. I'd rather wait 2 years and pay £2.99 on itunes to have my Ipod updated to do EXACTLY what it did before.

posted on 13 Jul 2010, 08:51

28. *HOVA* (Posts: 564; Member since: 11 Dec 2008)


The iPhone 4 isn't the only iPhone you can get brand new. You can get a 3GS brand new from ATT as well...

posted on 13 Jul 2010, 09:03

30. rwolf1984 (Posts: 518; Member since: 06 Jun 2009)


Android is going to slow down the updates....in the future they will be annually or semi annually I wanted to get the iPhone 4 as well...the screen is amazing...but im very disappointed by the reception issue...i will get an EVO for work and hopefully they will fix this issue...the whole time it was apple not at&t...at&t has great coverage where i live

posted on 13 Jul 2010, 09:35

31. vzw fanman (Posts: 1972; Member since: 11 Dec 2008)


it's still atnt. it's because the iphone is on a GSM network, it doesn't handle the iphone well.

posted on 13 Jul 2010, 14:00

32. cc16177 (Posts: 312; Member since: 09 May 2010)


Um, what? Think of it this way... imagine going to buy a new computer and having them tell you that every time a new BETTER operating system came out you would automatically receive it OTA for free. How the F*** is that a bad thing?

posted on 12 Jul 2010, 18:54

7. Gowireless (Posts: 85; Member since: 23 Feb 2010)


where r all the iphone fan boys at before this phone came out they were talking alot about how good there new iphone was going to be how it was going to kill the droid now since the iphone has been haveing so many problems there not saying to much DROID X 15TH bye bye iphone

posted on 12 Jul 2010, 19:00

8. CHEFJEFF (Posts: 143; Member since: 22 Sep 2009)


The iSheep won't care about CR's findings. BAAAAAHAAAAA!

posted on 12 Jul 2010, 19:16

10. JDubreno005 (Posts: 25; Member since: 07 Jan 2009)


nice! and so so true

posted on 13 Jul 2010, 08:52

29. *HOVA* (Posts: 564; Member since: 11 Dec 2008)


Yea, who cares about the findings when you have the phone and aren't having any issues?

posted on 13 Jul 2010, 14:03

33. cc16177 (Posts: 312; Member since: 09 May 2010)


All of the iPhones have issues. If you read the article on CR it points out that the issue does not cut out your signal entirely but it reduces the reception, so certain people are not experiencing issues because the area they are in has a signal strong enough that even with the reduction, they still receive a signal. The new iPhone DOES have issues. You may not notice them because most people with iPhones just use the shiny back to put on make up, but when the time comes that your purse-dog gets run over by a bicycle and you need to call 911 but can't because you don't get a signal, you will notice the issue.

posted on 13 Jul 2010, 14:59

34. *HOVA* (Posts: 564; Member since: 11 Dec 2008)


Well I have it and don't have these issues so I don't know what to tell you.

posted on 12 Jul 2010, 19:22

11. Flip7 (Posts: 31; Member since: 27 Nov 2009)


I waited to see if they would fix the problem but I waited to long so I got me an EVO I woow that was the best decision I've made, no drop calls n I can video chat fr anywhere....I love the EVO

posted on 12 Jul 2010, 19:36

12. Gowireless (Posts: 85; Member since: 23 Feb 2010)


you should of got the X the evo does 30fps and thats all its going to be able to do plus the screens r comeing up on there the x does 60-65 fps

posted on 12 Jul 2010, 20:29

14. CHEFJEFF (Posts: 143; Member since: 22 Sep 2009)


You buy something, then a better device comes out. You can't keep up! There will be a better smartphone than the DroidX in a few months.

posted on 12 Jul 2010, 20:42

16. Gowireless (Posts: 85; Member since: 23 Feb 2010)


what the droid 2 lol dont matter its not going to get no better than the x tell we go 4g

posted on 12 Jul 2010, 20:55

18. CHEFJEFF (Posts: 143; Member since: 22 Sep 2009)


First there was the Motorola Droid, now the Motorola Droid X, the HTC Droid Eris, now the HTC Droid Incredible, and so on and so on. There are phones in the works with 2ghz processors due out in the first quarter of 2011, there is no way to keep up with the technology, especially when your locked into a contract! Whatever you get now, something better will come out within 6 months tops. Bottom line, make a good choice, and be happy with what you got.

posted on 12 Jul 2010, 20:38

15. Gowireless (Posts: 85; Member since: 23 Feb 2010)


I like the evo my self .the only thing you will find that you dont like is when your turning to the side to text with the long keyboard, it will hit the touch screen home buttons like return or home or search and will mess up texting thats gotta suck. X will not have this problem

posted on 12 Jul 2010, 20:43

17. Gowireless (Posts: 85; Member since: 23 Feb 2010)


Iphone problems= reception issue and charging ports now catching on fire! we just tested a droid x vs an iphone 4 and verizons internet speed BLEWWWWWW the iphone away thats gotta suck! The reason the X is better= Bigger screen , faster internet, x's prossesor kills the iphone A4 processor! All in All why do we get bigger tvs, computer screens? why do we not want DSL internet or 56k cuz its slow?? we all want faster and Bigger and so do the ladies!! I hope the X Rocks out with it Sock out!

posted on 12 Jul 2010, 21:45

21. johnanth022583 (Posts: 6; Member since: 23 Jun 2010)


What do you know about being bigger for the ladies? I think they would prefer the droid X... lol

posted on 13 Jul 2010, 07:55

26. tallica05 (Posts: 93; Member since: 26 Dec 2009)


dildroid. the funniest app ever and my friends girlfriend had it on her droid.. So i told her if she wants it bigger to get the X lol..

posted on 12 Jul 2010, 21:15

20. c3money88 (Posts: 18; Member since: 15 Jun 2009)


Personally im waiting for something about .3 smaller than the droid x. I love everything about the droidx other than the size. I prefer something more pocketable and easy one handed use. However the droidx will be the best phone on the market come july 15th...at least it will be for the next month.

posted on 13 Jul 2010, 04:31

23. richk (Posts: 32; Member since: 23 Jun 2010)


dosent anyone else find it annoying that every 5 minutes theres a new andriod operraing system out?

posted on 14 Jul 2010, 17:10

35. Gowireless (Posts: 85; Member since: 23 Feb 2010)


not really does it annoy u that your iphone has so many problems people have a chose with the droids unlike your iphone theres 1 style

posted on 15 Jul 2010, 10:54

36. messiah (Posts: 433; Member since: 19 Feb 2010)


um no. why? because not only do they design great products, they don't wait for an OS to be outdated. Evolution of an OS is great. For Example, IOS4 is already outdated as it was a mere catch up to what other basic models have done for two years by Android. Now, Apple will wait to launch a new phone 1 or two years down the road with what we hope will be a new and inovative OS. Releasing OS frequently always ups the curve.

posted on 13 Jul 2010, 08:08

27. juju (Posts: 9; Member since: 21 Jan 2010)


iPhone Arena u gave the iphone4 a 9.5 rating and looking back to the original droid you deducted points for the battery being slightly under its counterparts not taking into account that the droid does multitasking. I will admit to liking your reviews but your bias is killing me, I am surprised you are even reported this.

posted on 15 Jul 2010, 20:00

37. wade1968 (Posts: 224; Member since: 12 Apr 2010)


cunsumer reports has been right for years. WHY? because the test everything that comes in the door. making it an unbiased story based on truth.

Want to comment? Please login or register.

Latest stories