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Reception problems on iPhone 4 reported on by Consumer Reports

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This article contains unofficial information.

Reception problems on iPhone 4 reported on by Consumer Reports
When it comes to getting to the truth on the iPhone 4, who better to listen to than Consumer Reports. After all, it is an impartial group-no Apple fanboys here-and has the money and time to really do the tests right. Did I say that they are impartial? CR tested three iPhone 4 units along with some other AT&T phones (no, not the BlackBerry 9800 smarty pants) in an RF isolation chamber that can create varying levels of signal strength from different carriers, and the results were what you might have expected. Yes, the iPhone 4 has a real reception issue. In fact, of all the handsets tested, it was the only one to have a loss of signal problem. It also debunks Apple's theory that software led to incorrect readings of signal strength since the consumer group says that tests "indicate that AT&T's network might not be the primary suspect." Consumer Reports also said that a little bit of duct tape placed on the lower left side of the unit will correct the problem. Finally, while CR did say that the iPhone 4 has the  "sharpest display and best video camera" of all of the handsets it tested, it will not rate the model until Apple comes up with a fix for the problem.

Apple iPhone 4 Specifications | Review

source: ConsumerReports

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37 Comments

1. zerglisk posted on 20 Oct 2010, 01:47

Let's see how Steve Jobs react to this finding... Dont worry, Consumer Report is also get hyped up by the rumors that blocking and grounding the antenna will drop ur call. Calm down, it's just a phone (where reception is not important, right?)

9. JeffdaBeat posted on 12 Jul 2010, 19:08

The thing is, Apple never said the antenna problem would be solved with a software update. I think they counted on people seeing software update and fixing reception problems and hoped the folks would read a bit further. Apple said first and foremost in that press release that blocking the antenna of the iPhone will result in degraded service. They never said the software update would fix that. What they did say is a separate issue of the phone reading more bars than it should will be fixed. But that's for all iPhones, not just the iPhone 4. CR told us something that even Apple admitted...

2. jd829 posted on 12 Jul 2010, 17:12

is there anything duct tape can't do?

3. PHONE_GEEK posted on 12 Jul 2010, 17:17

good point. lol

4. jamess661 posted on 12 Jul 2010, 17:43

So does this mean that its never been at&t's fault this could be some good news for them. But really this wont change iphone lovers mind's on this phone it could catch fire while syncing or while recording an hd video and some would say there is no problem people with love it no matter.

5. networkdood posted on 12 Jul 2010, 18:08

I've owned an HTC phone since 2007 and never looked back...

6. richk posted on 12 Jul 2010, 18:47

i want this phone so much but i want apple to come out with a re-design of the phone.

13. ukfan15 posted on 12 Jul 2010, 20:19

why don't you just get an android device, it does all the same if not BETTER...and guess what?!?! NO RECEPTION ISSUE!!!!!

19. ace1122 posted on 12 Jul 2010, 21:06

OR... Just get and older model of the phone. Its basically the same exact thing. Except it works.

22. richk posted on 13 Jul 2010, 04:23

hey why all the negs? I was thinking to get 3gs but i dont want 2nd hand for my new phone, and i dont really no anything about android ive had a ipod for last 5 years with 7 days of music on itunes so having an apple device convienent for me simple as that boys. im sure im not the only person like this.

24. richk posted on 13 Jul 2010, 04:33

dosent anyone else find it annoying that every 5 minutes theres a new andriod operraing system out?

25. nimo posted on 13 Jul 2010, 04:49

Yes I just hate when Software Houses release updates to better their software and improve usability for users free of charge at regular intervals. I'd rather wait 2 years and pay £2.99 on itunes to have my Ipod updated to do EXACTLY what it did before.

28. *HOVA* posted on 13 Jul 2010, 08:51

The iPhone 4 isn't the only iPhone you can get brand new. You can get a 3GS brand new from ATT as well...

30. rwolf1984 posted on 13 Jul 2010, 09:03

Android is going to slow down the updates....in the future they will be annually or semi annually I wanted to get the iPhone 4 as well...the screen is amazing...but im very disappointed by the reception issue...i will get an EVO for work and hopefully they will fix this issue...the whole time it was apple not at&t...at&t has great coverage where i live

31. vzw fanman posted on 13 Jul 2010, 09:35

it's still atnt. it's because the iphone is on a GSM network, it doesn't handle the iphone well.

32. cc16177 posted on 13 Jul 2010, 14:00

Um, what? Think of it this way... imagine going to buy a new computer and having them tell you that every time a new BETTER operating system came out you would automatically receive it OTA for free. How the F*** is that a bad thing?

7. Gowireless posted on 12 Jul 2010, 18:54

where r all the iphone fan boys at before this phone came out they were talking alot about how good there new iphone was going to be how it was going to kill the droid now since the iphone has been haveing so many problems there not saying to much DROID X 15TH bye bye iphone

8. CHEFJEFF posted on 12 Jul 2010, 19:00

The iSheep won't care about CR's findings. BAAAAAHAAAAA!

10. JDubreno005 posted on 12 Jul 2010, 19:16

nice! and so so true

29. *HOVA* posted on 13 Jul 2010, 08:52

Yea, who cares about the findings when you have the phone and aren't having any issues?

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