Reader gets Pre activated on $59.99 plan and possibly a one year contract
"I've been excited for a long time about the Pre and finally got the chance to get one on Saturday. I went to bed the night before a little bit later than I wanted, but the excitement of the release made me wake up at 6 AM. My plan was to check out the local Best Buy first to see if I could get it there for the instant price of $199.99 rather than the Sprint stores. Arriving a little bit after 6:30AM, I was shocked to see that no one was at the store waiting outside except for a couple of cars in the parking lot. At this point I was already excited because I wouldn't have to dish out $299.99 for this phone up front. I was the first person in line for the Pre! I guess one other guy that was waiting in his car saw I started the line and decided to come out and wait. We both knew that the store was only getting two phones based on the leaked documents showing Best Buy's inventory stock. Strangely enough, no one arrived at the location except for the the employees that were working in the morning. Around 9AM, more people were stopping by and started to form a line. We had the unfortunate task of letting them know that there were only two phones available and the best thing to do was go to a Sprint store. Finally the store opened at 10 and we were about to get the Pre! I had an existing Sprint SERO plan but knew that it couldn't be used on the Pre, so i just told the rep to sign me up for a new individual account. They tried accessing my account on their system, but was unable due to the system being “overwhelmed” at that time. I asked them to see if they can sign me up on the Simply Everything Plus 500 minute plan for $59.99. Finally they called up their Sprint customer care line to see if they could get everything completed. To my joy, they said that they could do it and the rep started writing up the manual contract. I noticed many mistakes when they wrote up the contract, but I kept my mouth shut because of how lucky I was to get the Pre activated in the store on the Everything Plus Plan. For starters, they only put my name down without any other information like my address. Second, the activation fee was only $24 versus $36 which the other guy buying the phone was getting. Finally, the rep checked off the 1 year agreement box probably because he was rushing through things. At this point I was one happy customer for the fact I got the Pre for the instant price of $199.99, activated on the $59.99 per month Simply Everything Plus 500 minutes plan, and that it was only good for 1 year. To top it off, I'm getting $50 in Visa debit cards for the “referral” that I did; $25 for my old line and $25 for my new line that I just got. The next day, I went online to check out my account to make sure everything was correct. I did see that it was on the correct plan, but that it showed my contract expiring in 2011. So now I have to call them up to complain about it, we'll see what happens..."
We don't know if this was something that Sprint really anticipated on happening. Has anyone else managed to get their Pre activated on this plan? If so, leave a comment and let us know about your experience.
1. phoneguy (Posts: 190; Member since: 08 Jan 2009)
this is all wrong and why best buy should not sell phones. First this device is not eligible for The everything plus sero plan yet and you cannot refer yourself. what a tool
2. jared5604 (Posts: 5; Member since: 31 Jul 2008)
The Palm Pre is eligible for the 59.99 500 Everything Plus referral plan, there is nothing special about this with the exception of the 25.00 referral and the 1 year contract, and we'll see if the refferal cards get processed or denied, and for the contract he might want to double check with Sprint Care because I would be willing to bet the BB rep just filled the contract out wrong. The plan the Pre is NOT eligible for is the 30.00 500 SERO plan...
3. russi (Posts: 11; Member since: 08 Jun 2009)
This is such a horrible article i work at a sprint corporate store people go into radio shack and best buy all the time and get these point of sale worksheets filled out with the wrong plan i agree with the below comment people at best buy have no business selling phones a one year contract is not a big deal you just get a lesser discount on the phone so that really doesnt matter either so i hope this customer is reading this comment and they wont be quite as suprised on their first months bill when its not the same plan they were suppose to have.
4. insider80 (Posts: 93; Member since: 26 Jan 2009)
lol this is so stupid your referal request is going to be denied and you will be on a 2year contract no matter what is on the manuel just because a person made a mistake and checked the wrong box there you still purchased the phone at the 2year contract price and sprint will simply apologize for the mistake that was made if at all. best case they will offer to keep u on a 1year if u pay the differnce for the phone which means no rebate at all and instead of 300 it will be 475
5. AZNphoneGeek (Posts: 200; Member since: 15 May 2009)
they guy who bough this phone is a dbag hahhahaha. if he thinks a screwup from a bb rep is gonna hold up against his carrier's contract, he's in for a big suprise thats less than awesome. they should give they guy a 3yr just on principal for being a retard and sending phonearena something like this
6. AZNphoneGeek (Posts: 200; Member since: 15 May 2009)
and what's the big idea about the 59.99? way to go phone arena. might of well posted "man pays full price of pre with a non eligable line and chooses 99.99 simply everything plan!"
7. VZW_redrep (Posts: 11; Member since: 07 Jun 2009)
HAHA. I love all of your views on this idiotic MANUAL CONTRACT. But did anyone ever stop to think that some 18 yr old sales rep for BB that probably still thinks that people the smoke cigs are cool, put a manual contract together just to get on the web... IDK but this is funny anyway. Just a thought.
10. PapaJay224 (Posts: 866; Member since: 08 Feb 2009)
I hate this phone more tha the iPhone, mostly because its a pile of crap and people are still druling over it, at least the iPhone is Advanced in touch and technology... Storm FTW
8. Phullofphil (Posts: 800; Member since: 10 Feb 2009)
He signed a contract it should be binding and i bet he gets his deal. Just like getting the lower price on a item at the store that was miss priced. That was the contract he signed thats what he should get. Any thing else that happens on the bill that changes from the original contract could void any contract binding him. Its not his fault salesman made that mistake. If i sell a car to some one and acidently sell it for less than i want can i just charge ther credit card for the right amount with out there consent. Everybody getting snippy about him are kinda acting silly. Contract is a contract and at the very least best buy should be held accountable. Especailly since a verbal agreement can count as a binding agreement. What is a contract anyway something the consumer has to go by but the business can just use it as a guideline and change it if they want. He is right i think regardless if his deal was actually that good or not. I bet sprint will try to tell him otherwise but if he is smart he will tell them to rethink that. Sprint has the worst costumer service than any company that i have used yet. Just wish verizon would get some phones of the pre and iphone calliber
9. AZNphoneGeek (Posts: 200; Member since: 15 May 2009)
you are correct that a contract is a contract but as you can plainly see, at the top of the page is says "for your records" those things aren't binding, the eContract that he signed was... you iknow, the signature pad that you have to sign before you leave the store. The storm2 should be a good device.
11. John Mc (Posts: 1; Member since: 10 Jun 2009)
I highly doubt that form is going to do anything for him, more then half the information is not even filled out correctly includind the rep and store information on the bottom. Also no date next to the Term start date. good job, i hope he gets screwed.