RIM is quickly turning into damage control mode, since the last thing the embattled co-CEOs need now is a service outage that might make a lot of customers reconsider their loyalty to the brand.
The Canadians outed an official statement explaining the issue, and confirmed they are working towards a resolution as fast as they can:
As a result, a large backlog of data was generated and we are now working to clear that backlog and restore normal service as quickly as possible.
We apologize for any inconvenience and we will continue to keep you informed.
As of right now, RIM is still struggling to restore full access to its renowned BlackBerry services, and we can only imagine the communication havoc reigned among government and corporate entities, a lot of which are reliant upon BlackBerries.