Q3 results: Sprint loses $326 million
0. phoneArena posted on 09 Nov 2008, 08:09
Just when you thought Sprint was coming back with a vengeance by focusing solely on its customers we find that they yielded poor third quarter results. Over the past few months, we have seen their CEO advertise their Simply Everything Plan on television in hopes of connecting with customers. They also came to realize the importance of competing with other carriers by providing PRO-rated early termination fees most recently...
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1. (unregistered) posted on 20 Oct 2010, 01:42 0 0
After years of horrible customer service and a 'if you don't like it, lump it' attitude, Sprint expected to turn it around with one quarter of 'Hey, look at me. I'm the new user-friendly CEO.'? To be viable in this market you need three things; The best phones, the best rates and the best customer service. Sprint has yet to cross the line with this trifecta. Sprint needs to get to market quickly with the latest and greatest phones like the Touch Pro, and stick to the announced release dates. Delays make then look incompetent. Sprint needs to recognize that most 'everything' plans these days need to have sharing built in...at a sub one hundred dollar mark. Sprint also needs to realize that 3 months of 'Mr. Nice Guy' will not erase years of 'get lost'.
13. (unregistered) posted on 09 Nov 2008, 13:44 0 0
did you really say trifecta??? you douchebag
16. (unregistered) posted on 09 Nov 2008, 15:20 0 0
Literacy is lost on people who use douchebag as an adjective.
17. (unregistered) posted on 09 Nov 2008, 15:33 0 0
being a total douchebag is gained when you use the word literacy in that type of a comment
18. (unregistered) posted on 09 Nov 2008, 15:34 0 0
and what you said dosen't even make sence...douchbag
19. (unregistered) posted on 09 Nov 2008, 15:59 0 0
"and what you said dosen't even make sence...douchbag" If you actually went to school instead of stalking cell phone blogs you might learn to spell. But I suspect you ride the short bus to school.
58. (unregistered) posted on 12 Nov 2008, 08:10 0 0
i think sprint should get in a deal with walmart....
66. V (unregistered) posted on 29 Nov 2008, 13:11 0 0
I really don't think that was a compliment. If you couldn't sense the drooling sarcasm that the comment was no doubt submerged in, then you really shouldn't even consider yourself in any sort of place to be condescending toward other vaudevillians, using such venal terms as "douchbag". However, I really shouldn't expect such a high yielding thought process from someone who has performed such a virulent violation of the English language. In view, #1 appears to have a good grasp of the vernacular, as well as a vivid understanding of the situation Sprint finds itself in. So to end this verbiage, I will conclude with a statement of equal proficiency, told with familiar twist. You sir, are a douchbag
3. (unregistered) posted on 09 Nov 2008, 10:27 0 0
I've had great customer support from sprint the past few times that I contacted them. On the other hand, they will loose me to VZ because I am definitely getting the new BB Storm. If sprint had the storm, I would stay put. Here in El Paso Sprint, has great coverage all over town even in the mountain areas.
8. (unregistered) posted on 09 Nov 2008, 11:10 0 0
from everything ive seen, its gonna do just like the Instinct that sprint had, get a few people but fall short of the standard set by apple. i gotta admit i love that gay ass commercial for it, "everyone knows blackberry, but let me check it out..... WOOOOW. and you dont even see it. all you saw was the back of it and it looks like everyother blackberry, good advertising.
59. (unregistered) posted on 12 Nov 2008, 12:34 0 0
The Storm will eat the iPhone as well. it can actually send Pix messages, VZW has a faster and MUCH MUCH larger 3G coverage area, and the business support on this phone will be better because it is a Blackberry.
4. (unregistered) posted on 09 Nov 2008, 10:30 0 0
I wonder how many more millions of customers they will loose once the BB storm comes out in Verizon. First they lost millions to AT&T and the iphone and now they will probably loose millions more to VZ and the Storm... How can they be so stupid (sprint) and not get the storm??? This will cost them dearly..
5. (unregistered) posted on 09 Nov 2008, 10:33 0 0
because vzw outbid everybody with their exclusivity contract...
7. (unregistered) posted on 09 Nov 2008, 10:52 0 0
Precisely. As much as Sprint probably wants to pick up the Storm, they will not be able to do so unless Verizon falls far short of its sales forecasts. Only in that case will VZW lose its exclusivity contract.
26. (unregistered) posted on 09 Nov 2008, 19:27 0 0
verizon lost customers almost 3:1 to the iphone compared to sprint. i dont feel like finding the article, but i know phone arena did an article as well as the other. sprint lost not only the least in numbers, but more tellingly the least percentage-wise to the iphone. theres really no way to spin that, the instinct did its job and the storm is verizons last gasp to stop the defection to att. i believe vzw lost something like 500k customers to the iphone
30. (unregistered) posted on 10 Nov 2008, 07:20 0 0
i switched to att from verizon....storm or no storm verizon is the worst in my book....just my view....feel what you want.....att and sprint are both way ahead in phones.
