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Need a Genius Bar appointment for your iPhone? Try resetting it first

0. phoneArena posted on 13 Nov 2012, 02:09

Apple now asks that you try a reset before making your appointment which makes us wonder what kinds of issues...

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1. G3Sidhu posted on 13 Nov 2012, 02:23 3

genius!!

9. PhenomFaz posted on 13 Nov 2012, 05:16 2

A genius bar or customer service reps calling themselves genius is the most idiotic idea I have ever come across! What idiot at Apple came up with this? Its just an insult to the word and to the true geniuses who have come before in various fields

2. eggimage posted on 13 Nov 2012, 02:42

Though it's got nothing to do with this article, I really wanna ask when phonearena will actually build a mobile version view?
I read RSS feed from like 20 tech sites everyday and everytime I see something interesting that I wanna click in to check out the full story, yet when I see it's a phonearena page I normally just don't even bother clicking on the link because it's not only harder to read unless I use the reader mode, but also it's just got way too much stuff to load in the page... It's such a popular site and heavily focused on mobile devices, why doesn't it even have a mobile mode?
Just saying..

5. Ohrules posted on 13 Nov 2012, 04:03

I am posting this from the mobile device, but it is too underdeveloped right now to be of much use

6. Ohrules posted on 13 Nov 2012, 04:05

*mobile site

3. jibraihimi posted on 13 Nov 2012, 03:32

@eggimage, phonearena's mobile site is already up there, but for some reason it does'nt open up automatically. If you want to visit mobile version of phonearena then simply type 'm.phonearena.com' on your phone's web browser, without the quotes.

4. anywherehome posted on 13 Nov 2012, 04:02

this should be fixed to be called as phonearena :)

7. someones4 posted on 13 Nov 2012, 04:51

less service for your money. good job

8. andro. posted on 13 Nov 2012, 05:00

The simple fact that there are so many daily problems and faults with iphones means apple has to have a dedicated extensive help line service in the first place. I've seen it day after day instore, the usual hold the lock button and home button together for 10 seconds to reboot the iPhone is needed quite often for a lot of people

10. mrmessma posted on 13 Nov 2012, 09:40

I like that they use the term "reset" they know they wouldn't want to say "Have you tried restarting your iphone?"

11. Beholder88 posted on 13 Nov 2012, 10:59

Resetting the phone, even a simple power cycle, can sometimes fix some issues. iPhans usually flip out if something isn't working right and instead of looking for a quick fix themselves, they call into customer service, or Apple, freaking out and all it takes it a quick reset.

12. lyndon420 posted on 13 Nov 2012, 19:25

Are you freaken kidding me?????? I've been trying to wrap my head around just how tech savy someone needs to be in order to use an Android product...now this comes to light. Priceless.

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