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Motorola makes it official: No ICS for Motorola ATRIX 4G, Motorola Electrify and Motorola PHOTON 4G

0. phoneArena 28 Sep 2012, 23:50 posted on

Last week, we told you the bad news that Motorola had apparently delayed or changed its intentions on updating certain models to Android 4.0; on Friday, the manufacturer officially announced on Friday that three models are out of the running for the update...

This is a discussion for a news. To read the whole news, click here

posted on 28 Sep 2012, 23:55 14

1. chemhaz (Posts: 161; Member since: 04 May 2012)

Looks like the Atrix 4G was the last Moto phone I purchased.

posted on 28 Sep 2012, 23:59 13

2. Pings (Posts: 303; Member since: 19 Dec 2008)

They have great hardware, software not so much. Blur sucks, and always will. I wish they all would go like the Nexus, and have Google control the software.

posted on 29 Sep 2012, 00:03 10

4. Sniggly (Posts: 7305; Member since: 05 Dec 2009)

Have you paid attention to software post ICS on Motorola phones? Blur is pretty much gone.

posted on 29 Sep 2012, 21:59 4

60. InspectorGadget80 (unregistered)

who cares SNIGGLY MOTOROLA SCREW US they PROMISE ICS 3RD QT OR 4TH but I knew they were only doing it to FORCE us to buy their ne hand sets but all the good RAZRS is ONLY ON VERIZON

posted on 02 Oct 2012, 13:21

78. Mxyzptlk (Posts: 12979; Member since: 21 Apr 2012)

So there should be no excuse for not updating these phones.

posted on 29 Sep 2012, 00:33 8

11. Jimstar (Posts: 259; Member since: 24 Oct 2011)

"Blur" hasn't sucked for a while, and in my honest opinion it's been better then Touchwiz and Sense since gingerbread.

This is a headscratcher though, both of these devices have the specs to run ICS. Ah well at least they'll get the $100

posted on 29 Sep 2012, 00:42 2

16. KingKurogiii (Posts: 5711; Member since: 23 Oct 2011)

yeah, i doubt Motorola made this decision lightly knowing that every Atrix and Photon owner would be entitled to a Benjamin a pop if they couldn't deliver the desert. the Tegra II might actually not be able to handle ICS+ with a Manufacturer UI, they lack things that are essential now like NEON support and dual-channel memory. this is why it was important last year to really think about the SoC's that were in the phones we were buying because the threshold of where the SoC really ceased to matter too much for a while was right there in between the Tegra II and the OMAP4.

posted on 29 Sep 2012, 04:53 2

32. Jimstar (Posts: 259; Member since: 24 Oct 2011)

Ah gotcha. I wouldn't have thought neon support would be an issue for the T2 in phones, when all the major T2 tablets seem to be doing alright on ICS.

Though after reading hashofcode's take on the X2 and D3 not getting ICS, at least I think it was hashofcode, I shoulda known it wasn't always so black and white.

posted on 29 Sep 2012, 13:26 2

45. KingKurogiii (Posts: 5711; Member since: 23 Oct 2011)

well i don't have anything else to offer you on why 2 well received phones aren't going to be updated to ICS. see now Motorola's gonna have to buy back all these phones. most Tegra II Tablets have Vanilla builds of Android or at least something real close to it with the exception of the Tab 10.1 and despite how well the Tab 10.1 sold it's not going to be updated to JB which is a pretty incremental update over ICS so that probably indicates that Samsung was pushing it with ICS.

posted on 29 Sep 2012, 07:08 1

36. RomeoJDR (Posts: 244; Member since: 09 Dec 2011)

Have you seen the hardware on the cheap no name tablets sporting ICS on a $100 device?

posted on 29 Sep 2012, 13:20 1

44. KingKurogiii (Posts: 5711; Member since: 23 Oct 2011)

the cheap, no-name tablets you're referring to usually have vanilla builds of Android.

posted on 29 Sep 2012, 21:58 1

59. InspectorGadget80 (unregistered)

same here brother. FCK MOTOROLA! Moving on to SONY or the NOTE ii

posted on 01 Oct 2012, 09:51

74. Ruckus (Posts: 286; Member since: 20 Oct 2011)

I already hated Motorola for their bad products but now my Photon seems rather worthless. Im moving yo Windows Phone so I can continually upgrade my phone :)

posted on 29 Sep 2012, 00:01 11

3. neutralguy (Posts: 1152; Member since: 30 Apr 2012)

Wow, that's just poor support.

posted on 29 Sep 2012, 00:18 6

6. kartik4u98 (Posts: 511; Member since: 19 May 2012)

yeah..jus poor support..hardware is surely not a problem
It's a tegra 2...

posted on 29 Sep 2012, 00:35 1

13. KingKurogiii (Posts: 5711; Member since: 23 Oct 2011)

i'm not really sure if we can play the hardware card because the only 2 devices with JB that have real out of date hardware like these devices are the XOOM and the Nexus S but both of them are Google Experience devices so they don't have Manufacturer UI's to think about.

posted on 29 Sep 2012, 07:03 1

35. RomeoJDR (Posts: 244; Member since: 09 Dec 2011)

Amazing in a bad way. Google can't even live up to their own commitment they asked from the other manufacturers for them to keep products up to date with the latest OS version for 2 years after release. The fact that these phones were released prior to Googles acquisition of Moto is irrelevant. They should be setting the standard to follow. My Razr Maxx may be my last moto despite it receiving ICS for fear it will soon be left behind. Already kinda is with JB out and I am doubting seeing that version come to my phone.

posted on 29 Sep 2012, 00:04 8

5. Sniggly (Posts: 7305; Member since: 05 Dec 2009)

If they can give a legitimate reason for this, I'm all ears. Overall though, not a great move by the company.

posted on 29 Sep 2012, 19:58

50. Berzerk000 (Posts: 4275; Member since: 26 Jun 2011)

I wonder if they were having problems with the Tegra 2 chip. Seems like the only dual-core devices not getting ICS are those with Tegra 2. The Bionic with an OMAP chip is getting ICS, but the X2 with a Tegra 2 isn't?

The only device I can think of with a Tegra 2 that got updated to ICS (and Jelly Bean) is the Xoom, but that was handled by Google. And I think the LG G2X did? Not sure

posted on 29 Sep 2012, 20:57 3

52. PapaSmurf (Posts: 10456; Member since: 14 May 2012)

If you're talking about the G2X here in the states, it's still suck on 2.3.4 but overseas it may have been upgraded to ICS.

posted on 29 Sep 2012, 21:47 1

56. Berzerk000 (Posts: 4275; Member since: 26 Jun 2011)

Yeah, I believe in Korea it was updated to ICS as the Optimus 2X

posted on 29 Sep 2012, 00:23 5

7. drum009 (Posts: 33; Member since: 23 Jan 2012)

WTF!!!! I've been holding out with my Photon 4g in anticipation for ICS.....
That's it, MOTOROLA, this will be my first and last phone I purchase from you!!!!!
I am going back to HTC or Samsung...... or maybe ZTE :)

posted on 29 Sep 2012, 20:58 2

53. PapaSmurf (Posts: 10456; Member since: 14 May 2012)

I haven't seen ZTE push out a software update for any of its phones so your best bet is HTC or Samsung.

posted on 01 Oct 2012, 22:40

76. drum009 (Posts: 33; Member since: 23 Jan 2012)

that's true.... I haven't had a ZTE device yet. Maybe in the future I might give them a try. When your're on the bottom there's no where to go but up! :)

posted on 29 Sep 2012, 22:16 2

61. InspectorGadget80 (unregistered)

move to the GALAXY PHONE. cause I'm moving to SONY ON AT&T. YET MOTOROLA SCREW US AGAIN. I'm trying to hold out for the NOTE II XPERIA T or the new NEXUS

posted on 30 Sep 2012, 11:49

70. Mr_Carter2 (Posts: 13; Member since: 19 Jun 2012)

dont go to HTC they arent much better. They've been stringing us Thunderbolt users along for almost a month without an announcement...

posted on 01 Oct 2012, 22:42

77. drum009 (Posts: 33; Member since: 23 Jan 2012)

ya, my last phone was the EVO 4G. It had great developer support. The photon has awesome developers but unfortunately I use my phone for a lot of video streaming and it doesn't work on their ICS and JB builds.

posted on 29 Sep 2012, 00:24 4

8. antmiu2 (Posts: 312; Member since: 19 Jun 2011)

thanks for screwing us over... last motorola phone i ever buy! motorola just died to me

posted on 29 Sep 2012, 00:27 3

9. Sniggly (Posts: 7305; Member since: 05 Dec 2009)

This still doesn't kill my desire to have the Razr Maxx HD, but it seems that if I'm going to buy a Motorola phone, it's going to be Verizon. It's inexcusable that the Atrix 2 gets ICS and the original Atrix doesn't. However, the Verizon Motorola phones have had decent software support where it's made sense.

posted on 29 Sep 2012, 00:33 3

10. wendygarett (unregistered)

Calm down moto user... All you need to do is to get the refund of $100 from moto which is promised itself... Feel free to purchase the razr HD with $100 discount...

posted on 29 Sep 2012, 00:41 6

14. Sniggly (Posts: 7305; Member since: 05 Dec 2009)

Look, I love Motorola and even I'm disappointed by this move. The refund only comes if you hand over your 600 dollar phone and commit to purchase another Motorola phone. Granted, I know why they're doing it themselves, but this is still a betrayal of trust on Motorola's part.

posted on 29 Sep 2012, 00:44 2

17. KingKurogiii (Posts: 5711; Member since: 23 Oct 2011)

tbh the Atrix and the Photon would probably just go for a little over a hundred dollars if you tried to sell them, especially now...

posted on 29 Sep 2012, 10:51 3

41. lsutigers (Posts: 820; Member since: 08 Mar 2009)

I know the Photon is an older device but it's a beast of a phone. Very stable, well built, excellent Moto radios / reception, very fast and responsive and it's a world phone. The Photon is still a highly sought after phone on Sprint for these reasons.

There is NO EXCUSE for not updating the Photon, the hardware can definitely handle it. I moved on to an EVO LTE as my work phone but still have the Photon, the company let us keep it for int'l travel and it's a solid device.

Interestingly, I have a Sony Tablet S with the same Tegra 2 processor as the Photon and it got the ICS update very quickly and just yesterday it was updated again with all of the features of the new Xperia Tablet S. They have also announced they are testing Jelly Bean. Sony's support has been stellar and I will consider this when picking up my next phone / tablet. Hopefully Sprint / Verizon pick up some Sony devices next year.

posted on 29 Sep 2012, 22:18 4

62. InspectorGadget80 (unregistered)


posted on 29 Sep 2012, 00:34 4

12. Rexperia (Posts: 133; Member since: 28 Sep 2012)

thank God i use sony, they are very active to concern the all xperia line, even 2011 xperia phone they brought the update to the ics..good job sony make.believe

posted on 29 Sep 2012, 00:42 5

15. Sniggly (Posts: 7305; Member since: 05 Dec 2009)

Yeah, well Sony had to, because they never updated the US version of the Xperia X10. They had to make up for that f**kup.

posted on 29 Sep 2012, 01:24 4

18. cGmC11 (Posts: 139; Member since: 02 Apr 2012)

See you F**KOROLA!... I can't see Google help you! +++RIP Motorola Atrix 4G+++

posted on 29 Sep 2012, 01:40 2

19. TerryCrowley (Posts: 194; Member since: 31 Jul 2011)

Sure am glad I have an Atrix 2.

posted on 29 Sep 2012, 22:19 4

63. InspectorGadget80 (unregistered)

they will never upgrade the ATRIX 2 to JELLY BEAN just watch

posted on 29 Sep 2012, 01:55 3

20. Berzerk000 (Posts: 4275; Member since: 26 Jun 2011)

What is everybody all mad about? Motorola probably tested ICS on these devices, saw that it delivered a sub-par experience, and decided consumers were better off with GB.

posted on 29 Sep 2012, 02:10 3

22. Sniggly (Posts: 7305; Member since: 05 Dec 2009)

Because they promised ICS for these devices in the first place. That's my biggest complaint.

posted on 29 Sep 2012, 02:41 2

24. Doakie (Posts: 2004; Member since: 06 May 2009)

This same bait lie is what made me turn away from Motorola years ago. They promised an update for the CLIQ XT to 2.1, they were in the process of testing it then never released it citing poor performance. But the myTouch 3G which had the same processor got an official update to 2.1. That myTouch Rom was ported over to the G1 which also ran the same 528 Mhz processor, then I installed Cyanogenmod on my CLIQ XT anyways. Ran like s**t, but at least I felt better. It was odd because Cyanogenmod ran worse on the XT than the 2.1 myTouch Rom ran on the myTouch 3G... I'll never understand that one... Either way Motorola is totally untrustworthy.

posted on 29 Sep 2012, 22:19 1

64. InspectorGadget80 (unregistered)

then either buy a SONY OR A SAMSUNG

posted on 24 Dec 2012, 02:20

81. wondertwin90461 (Posts: 1; Member since: 08 Dec 2010)

I agree too! The promise was made and I even went out and purchased the Desktop Dock and the Car Cradle; which are both good accessories! At this point it is highly unlikely that I will get another Motorola product in the future. Today I even checked out the iPhone 5 and the LG Optimus G!

posted on 29 Sep 2012, 02:09 3

21. ilia1986 (unregistered)

Wow - so much rage.. why not just exploit the fact that Android is Android and not iOS?


I bought a GS3 recently - but despite the fact that it's the newest smartphone out there right now - I know that a day will come when it won't be officially supported - and that's when the fun times will come - flashing and installing custom roms and keeping the device alive. :)

This is Android - not iOS. You can do whatever the heck you want as long as the hardware can keep up! :D

posted on 29 Sep 2012, 02:35 1

23. Doakie (Posts: 2004; Member since: 06 May 2009)

Only issue with that is with Motorola phones once you root you lose all WiMAX ability. Plus I believe the rage kicks in when the HTC Evo 3D and the Epic 4G Touch which launched around the same time have been upgraded months ago. The Photon has just passed its one year birthday remember?

posted on 29 Sep 2012, 02:49 3

26. ilia1986 (unregistered)

Yeah, it's unfortunate - but WiMAX is going to die anyway afaik.

My GF's mom got a Galaxy W from work - and it's brand new - and it's still runs gingerbread. It has enough horsepower to run ICS though, so maybe one day I'll root it, and install a custom ICS rom.

We should be thankful that the devices we own are open - and can run other versions of the OS aside from the official ones - unlike the folks with the fruit dumbphone. :)

As someone who was subject to Apple's tyranny himself for 2 years - the ability to decide which OS version your phone will run is not something to be taken for granted these days.

posted on 29 Sep 2012, 03:57 3

29. achangavi (Posts: 21; Member since: 25 Jul 2012)

iOS is closed, but still gets amazing support for 2+ years, while android phones (with the exception of the galaxy s line and nexus) will be lucky to even see .75 to 1 year. If android wasn't open, we'd be screwed. Plus the atrix, photon, and electrify all ran on a chipset which had HORRIBLE dev support, no open drivers and libs were provided, which makes the ics/jb roms for these phones rather crippled. My point being that not all android phones are lucky enough to have good open-sourced hardware which can be easily worked on. (The galaxy nexus and nexus s are literally 2 of the only ones out there).
Plus motorola was leading us on since january of this year when they announced that these 3 phones were getting ics, and then all of a sudden at the last minute cancel it. I can't say i'm surprised given their track record, but i'm extremely dissapointed. this is pretty unacceptable.

posted on 29 Sep 2012, 04:26 1

31. ilia1986 (unregistered)

I wouldn't really say that giving users toned-down OS updates which cut on features without any actual apparent reason, or worse - not giving users ANY OS updates despite them packing similar hardware to other devices that do (iPhone 2G and iPod touch 1G remained on 3.1.3 while iPhone 3G was updated to 4.2.1) is "amazing support".

And afaik CM9 works on the Atrix 4G quite well - everything works aside from low-quality YouTube videos.

posted on 29 Sep 2012, 18:31 1

48. taz89 (Posts: 2014; Member since: 03 May 2011)

i don't think anyone cN defend Motorola here.. yes a day will come when a phone is not supported but most high end phones on android get at least 1 major os update and these phones came out with gingerbread so should at the minimum get ics... its bad enough they won't get jb but then to be told they won't even get an old update is just takin it too far... If this is the support Motorola show then they deserve to be behind the likes Samsung and HTC who actually provide at least one major update.. The s2 came out similar time as the atrix and the s2 got ics and will also get jb which is 2 major update.. There's just no excuse here if others can update then they should be able to do to.. anyone who defends Motorola needs a rethink... yes the s3 will eventually be phased out but it will get jb and most likely the next update after that... I think all flagship phones deserve at least 1 major update.. These are not even single core devices, these are dual core devices with 1gb ram.. even though this doesn't effect me it annoys the he'll out of me that Motorola a Google opened company is screwing its own customers... if this is how they are going to treat there is ustomers they have no chance against Samsung or HTC..

posted on 29 Sep 2012, 02:45 1

25. StreetNerd (Posts: 819; Member since: 08 Dec 2010)

android fragmentation :')

posted on 29 Sep 2012, 22:21 2

65. InspectorGadget80 (unregistered)


posted on 29 Sep 2012, 02:59 3

27. Yankchef (Posts: 76; Member since: 03 Feb 2012)

f**k you motorola.photon hardware is more thn capable of running ics. i will never buy a motorola product again. this is f**king bulls**t

posted on 29 Sep 2012, 03:07 2

28. achangavi (Posts: 21; Member since: 25 Jul 2012)

thank god, my atrix broke and i went nexus. don't get me wrong i loved that phone, great hardware, but froyo/gingerbread was incredibly laggy and slow. ics/jb is available for root users, but it's missing proper gpu/chipset drivers which xda was waiting upon the official release, and now it looks like the atrix will never see those drivers ):, motorola, you just lost so many customers with this announcement, i'll be sure to turn everyone i know off of your brand.

posted on 29 Sep 2012, 21:48 1

58. InspectorGadget80 (unregistered)

you're lucky i should of thought of that :(

posted on 29 Sep 2012, 04:16 1

30. Paradox (Posts: 124; Member since: 08 Aug 2012)

This kind of puts me off buying the Razr Maxx HD/Razr HD. My dad owns an atrix, and I own a htc incredible s. Both devices were released the same month (I think), yet I got my ICS update months back. I feel sorry for my dad who has been waiting for this update for so long. We live in the UK, so he wont be able to get $100 dollars either, I imagine. I might just wait for a new phone running omap 5, now.

posted on 29 Sep 2012, 06:20

33. kanagadeepan (Posts: 922; Member since: 24 Jan 2012)

I promise I will never buy a Moto device without unlockable BL (like PhotonQ) again even if it comes with greatest of build-quality + Radios and out of the world battery life...

Moto either unlock the bootloaders, so that we need NOT wait for your updates or give regular updates to the capable devices...

posted on 29 Sep 2012, 07:41 3

37. jironda (Posts: 4; Member since: 25 Sep 2012)

That's not the problem. It was posible unlocking the bootloader on the Atrix 4G and install custom roms, but without ICS drivers all of the builds of CM9 or 10 lack video accel, so forget about recording HD video for example. If Moto at least released the drivers, XDA would do the rest...

posted on 29 Sep 2012, 22:22 2

66. InspectorGadget80 (unregistered)

XDA DOESN'T SUPPORT certain apps when ROOT

posted on 29 Sep 2012, 06:33 4

34. cjrhoades (Posts: 3; Member since: 10 Aug 2012)

After patiently waiting over half a year for ICS, Motorola in their infinite wisdom decides to cancel it days before it's original release date. Well screw you Motorola. I'm certainly never buying another of your phones. To those providing excuses for them like "but $100 rebate..." and "just use custom roms" or "it probably didn't perform well enough", actually do some research before you post. First, the $100 rebate is hardly an incentive, especially for those of us still locked in a contract for awhile. It might not even be valid anymore by the time I can get a new phone in 14 months. Becides, why the hell would I want another Motorola phone after this bulls**t? Second, we've had ICS and Jelly Bean ROMS on the ATRIX 4G for awhile now but they're mostly broken. No hardware acceleration, the camera doesn't work right, no webtop, and the fingerprint scanner doesn't work either. Maybe it wouldn't be so bad if Motorola released some drivers/libs for the devs but fat chance of that happening. Finally, the ATRIX is plenty powerful enough to run ICS. It has a 1GHz Tegra 2 SoC with 1GB of RAM, the same hardware being utilized by many other devices already updated to ICS.

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