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Motorola installing "root checker" on Verizon ICS devices

0. phoneArena 27 Aug 2012, 15:49 posted on

Motorola doesn't just lock their bootloaders on Verizon, it turns out that they also track to see whether your phone has ever been rooted...

This is a discussion for a news. To read the whole news, click here

posted on 27 Aug 2012, 15:54 13

1. md227a (Posts: 112; Member since: 20 Mar 2012)


Man Moto is just driving away customers who like to root or tinker with their phones

posted on 27 Aug 2012, 16:10 14

4. 305Bucko (Posts: 506; Member since: 07 Aug 2011)


You really think Moto is behind this?!

Its obviously clear that since Moto is now providing a bootloader unlock solution, Verizon is the one requiring them to include this feature.

Be mad at verizon for asking them to do this, not Motorola

posted on 27 Aug 2012, 16:33 11

10. 14545 (Posts: 983; Member since: 22 Nov 2011)


Obviously VZW is behind it, but it doesn't change the fact that Moto is allowing VZW to bully them into this. So either A) Moto is, in fact, ok with this treatment of it's customers, or B) Moto doesn't want to "lose VZW's business(not that it would happen anyway)" so they do it in reaction to VZW wanting it done. Either way, Moto is the one driving their own customers away. Personally, I liked Moto phones, but with crap like this I won't buy one. Yes, I understand not everyone is like me, but the "me's" of the world are what the lesser informed smartphone buyers come to for advice, so ultimately, they are screwing themselves more than just losing the Dev community.

posted on 27 Aug 2012, 17:02 2

17. Jimstar (Posts: 259; Member since: 24 Oct 2011)


What do you mean not that it would happen anyway? There's no reason it couldn't.
Verizon is Moto's biggest customer and they can't or couldn't afford to chance that by not catering to them, that's how businesses work.

And another thing, that's some twisted logic you've got as far as advice goes. You don't advise someone based on your needs, you advise them based on theirs. And for those who'll never root or flash a ROM, this is no reason to recommend against a Moto device. What you call giving advice risks being nothing more than pushing your own biases on people if that's the way you think.

posted on 27 Aug 2012, 17:46

21. cncrim (Posts: 417; Member since: 15 Aug 2011)


+1, I don't think Moto, HTC or any other manufacture understand or see it, without Dev community the phone is not fun and no fun it tend to drive away customer. For example, take Samsung and Iphone as example...... is very hard to brick their device, so so many developers chose iPhone and Samsung as their favorite choice. And look at how successful they are compare every other company.

To HTC, Moto, LG, Sony, and all other manufacture: make your phone extremely unbrickable, fun to dev community ....... then you will be race with samsung and apple again. Without dev community, your phone is pretty much pre-2007.

posted on 27 Aug 2012, 22:30

33. Hunt3rj2 (Posts: 396; Member since: 11 Nov 2011)


I don't think you understand. HTC and Sony already unlock bootloaders unless the carrier is twisting their arm. So far for HTC, only AT&T and Verizon require that they lock bootloaders.

Even Samsung had to lock their bootloaders for the Verizon Galaxy S3. Yes, Samsung SUCKS at coding bootloader protection, but what would you do if their locked bootloader was uncrackable.

posted on 27 Aug 2012, 22:33

34. Hunt3rj2 (Posts: 396; Member since: 11 Nov 2011)


You don't understand. Moto is not being "bullied" into it. It's as simple as this. Either Moto locks their bootloaders, or their phone never gets sold, and will never see an activation on the Verizon network.

Don't even think they have a way out of it, because even Samsung, which is supposed to always have unlocked bootloaders and be dev friendly devices, had a locked bootloader on Verizon.

Yes, it got unlocked. But what if Samsung's bootloader protection was forced to be strong enough to take a year after launch before it was cracked? Is it now Samsung's fault that they did what they had to in order to comply with the carrier's requirements?

posted on 27 Aug 2012, 18:14

24. md227a (Posts: 112; Member since: 20 Mar 2012)


The Atrix HD on AT&T has a locked boot loader as well. I'm not with Big Red and still can not use a moto device

posted on 27 Aug 2012, 20:12

27. AppleIsGod (Posts: 48; Member since: 27 Aug 2012)


Just buy an iphone, no bloatwares, can easily jailbreak if necessary..Before you say its hardware sucks, if you have ever used an iphone, you will know it runs really smooth on dual core processor...Can play any games I want...with stunning graphics quality

Apple Is God and Apple wins :)

posted on 27 Aug 2012, 20:48 3

29. mas11 (Posts: 1014; Member since: 30 Mar 2012)


Yeah gotta love that speedy 4G Lte... wait a moment

posted on 28 Aug 2012, 01:38

38. Mxyzptlk (limited) (Posts: 2846; Member since: 21 Apr 2012)


Which is funny since they are owned by Google. I knew in the end the customer would still get the short end of the stick even though Motorola promised to unlock the bootloader for their phones at the end of last year.

posted on 27 Aug 2012, 16:06 1

2. ObjectivismFTW (Posts: 211; Member since: 03 Jul 2012)


I wonder how this will affect Razr HD sales.

I bet there will be a work-around to this no time, however.

posted on 27 Aug 2012, 19:09

25. bigdawg23 (Posts: 307; Member since: 25 May 2011)


Not much.

Anyone with a brain can get around this. Just go to Best Buy and purchase the phone with Black Tie Protection. Then if you really need the phone replaced accidentally drop it in water to kill it. They can not access recovery to check on the rooting since there is no deductible.

Also I know of many people with Android phones that have not or have no interest in rooting phones. Most people I talked to except a few have no idea what rooting is or does.

posted on 27 Aug 2012, 16:21 2

5. serious9010 (Posts: 254; Member since: 20 Jul 2012)


It's perfectly fair. Why should they honour the warranty if the user messed with the OS? Root or not to root should be a choice with pros and cons, and for all android users to make.

posted on 27 Aug 2012, 16:37

11. 14545 (Posts: 983; Member since: 22 Nov 2011)


If you have a hardware failure(IE blown speakers, etc) then they should honor it. As the software, more likely than not, had ABSOLUTELY nothing to do with it. So why should I be screwed on a 600 dollar device when the manufacturer just wants to be a d**k about it? It wasn't caused by me, so why should I pay? If you brick it, or something software related does actually do something bad to your phone, then yes, you would have a point at that time.

posted on 27 Aug 2012, 22:35 1

35. Hunt3rj2 (Posts: 396; Member since: 11 Nov 2011)


You can easily blow speakers by forcing the hardware to go beyond stock volume levels.

Now, if the SoC burned out, or there was obvious evidence of heat damage, warranty should be voided because it is far too suspicious when stock phones are made to run cool, and be able to work in very hot conditions.

posted on 27 Aug 2012, 16:21 1

6. Normil (Posts: 17; Member since: 02 May 2011)


Being rooted with a Bionic, I dont like this one bit... Im an avid Moto user, but if they keep stuff like this up, Im saying hello Samsung gsIII!

posted on 27 Aug 2012, 16:39

12. 14545 (Posts: 983; Member since: 22 Nov 2011)


The Bionics non existent development is what ran me off. It was a solid hardware phone. But if I can't get rid of blur(no matter how slimmed down it is), then I don't want the phone.

posted on 27 Aug 2012, 16:21 1

7. kcombs (Posts: 245; Member since: 15 Dec 2010)


Samsung does this with the newer phones. My Note has one on it.

posted on 27 Aug 2012, 16:23

8. infernal88 (Posts: 113; Member since: 08 Jun 2012)


im sure they will find away to clear that ...just like the " triangle away " app for samsung devices

posted on 27 Aug 2012, 16:29 1

9. xoutrageousx (Posts: 70; Member since: 22 Dec 2011)


Android what started open source for everyone....it's becoming closed source for everyone.

posted on 27 Aug 2012, 16:39

13. Beholder88 (Posts: 80; Member since: 30 Mar 2012)


I had a rooted RAZR and there was a black spot that showed up on my camera, not caused by damage or anything, and was able to return it with no problem. Now, I did a complete flash with RSD lite, so I'm not sure if that had any effect on it. When booting into recovery on my RAZR (rooted) now, there is little yellow text in the left middle of the screen that says "qe 1/1". I'm wondering if I do a flash if this would change in any way. I will take a picture of this screen and send it in if Phonearena would like a visual.

posted on 27 Aug 2012, 18:09

23. johnnohome (Posts: 1; Member since: 27 Aug 2012)


i would like to see if flashing again would do that, please let us know.

posted on 27 Aug 2012, 16:47

14. torr310 (Posts: 304; Member since: 27 Oct 2011)


Era for the unlocked phones is coming! Get rid of all the restrictions!

posted on 27 Aug 2012, 16:48

15. TheRetroReplay (Posts: 239; Member since: 20 Mar 2012)


In all out honestly, I can see where they're coming from. Imagining having customers who root and screw up their phone because they screwed it up. That customer keeps rooting, screwing up and sending it back in, that costs the carrier time and money to fix a bricked device. And if they can't repair it to send it out as a refurb, their out of more money.

Also this is common procedure for companies, if you do something with a device that wasn't meant for it's original purpose, it voids the warranty, that's everywhere. Just because you CAN do something, doesn't mean you SHOULD.

This is akin to a parent punishing a child for doing something that they shouldn't of been doing and breaking something and then the parent refuses to replace what the child broke in order to teach them a lesson.

posted on 27 Aug 2012, 16:56

16. 14545 (Posts: 983; Member since: 22 Nov 2011)


Not really the same thing. That would be like ASUS/HP/Dell voiding my warranty because of I put linux on it. What does it matter? It's just a smaller version of what I described above.

posted on 27 Aug 2012, 17:05

18. downphoenix (Posts: 2232; Member since: 19 Jun 2010)


The solution is, wait a year until the warranty is up.

posted on 27 Aug 2012, 17:14

19. downbeat4 (Posts: 51; Member since: 03 Dec 2010)


If they don't allow a warranty replacement, Motorola most definitely will. You would just lose the of a quick turn around time.

posted on 27 Aug 2012, 17:14 1

20. SprintPower (Posts: 71; Member since: 29 Dec 2008)


So what. There are tools for resetting the flash counter to zero. Plus, anyone who owns a high end device should have the insurance. They will just run over it with their car or soak it in the fishbowl overnight.

All this does is encourage fraudulent insurance claims.

posted on 27 Aug 2012, 17:49 1

22. tedkord (Posts: 3912; Member since: 17 Jun 2009)


Breaking your glass isn't covered by warranty anyway, only insurance. Insurance doesn't care if you rooted.

posted on 27 Aug 2012, 19:50

26. joey_sfb (Posts: 1973; Member since: 29 Mar 2012)


These are just bully tactics. If the phone has a software problem because the user has root the phone. The service provider could just flash the software, minimum cost.

If the phone has hardware problem then the issue will be there regardless of whether the user root their phone or not.

Vote with your money!

posted on 27 Aug 2012, 20:16

28. letsb4real25 (Posts: 21; Member since: 28 Dec 2011)


This is really no different than HTC giving its users access to the bootloader unlocker that they created. However, what they didn't tell us is if we go to lock our bootloaders back and return our phones to stock, the bootloader will always say "relocked", which is what my Rezound currently shows. It's definitely Verizon.

posted on 27 Aug 2012, 22:36 1

36. Hunt3rj2 (Posts: 396; Member since: 11 Nov 2011)


S-OFF your phone and it will be very easy to get rid of that relocked sign... ;)

posted on 28 Aug 2012, 04:50

40. letsb4real25 (Posts: 21; Member since: 28 Dec 2011)


Really? I didn't know that...

posted on 27 Aug 2012, 21:07

30. CRICKETownz (Posts: 980; Member since: 24 Oct 2009)


i say good move. customers are sneaky & deceptive. i cant tell you how many times a customer brought in their knowingly rooted android causing a scene & claiming its having all kinds of issues & they dont know why. when i say to them its b/c you have rooted your android they have a "im busted" look on their face. unfortunately not many reps are aware of what rooting is but this is helpful for them. if you are going to root your phone...take responsibility for that & dont complain when bites you in the end.

posted on 27 Aug 2012, 21:21

31. alekso9 (Posts: 40; Member since: 30 Jan 2012)


f**k verizon

posted on 27 Aug 2012, 22:11 1

32. Whateverman (Posts: 3158; Member since: 17 May 2009)


The PROS of staying with VZW are quickly disappearing while the CONS just keep piling up. Upgrade fees, no subsidies for some, bullsh*t share planes, updates slower than frozen molasses moving uphill, no more new every two, annual upgrades...need I go on? I'm counting the days until my contract is up. Note 2 and T-Mobile, here I come.

posted on 27 Aug 2012, 22:37

37. fanboy1974 (Posts: 997; Member since: 12 Nov 2011)


I will never buy any locked down Motorola phone. It's a shame that no other Motorola phone lived up to the OG Droid reputation. Just today Jelly Bean was hacked on the OG. But my words goes on deaf ears because for every 1 crackfasher you have 50 customers that do not care or know what rooting is.

posted on 28 Aug 2012, 03:09

39. nateatlarge (Posts: 2; Member since: 28 Aug 2012)


Today i was having issues with my Droid Bionic by Verizon Wireless rebooting over and over. So i called Verizon Wireless. When I was on the phone with the Verizon Employee he said this statement "Sir, the certified like new replacement device will be sent out, but please know when we receive the device and it has been found to have modified software it will be a $299.99 charge to your account."

So in my opinion I believe they do verify software version that is not ICS 4.0 because we all know the Droid Bionic has Gingerbread 2.3 not ICS 4.0 at this time.

posted on 28 Aug 2012, 05:36

41. techsavvy.jaz (Posts: 96; Member since: 07 Feb 2012)


May I add, the Atrix 2 ICS leak is also supposedly having this acc to the devs at XDA.

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