Motorola Moto G getting OTA update to fix troublesome bugs
0. phoneArena 26 Feb 2014, 19:33 posted on
The Motorola Moto G has been widely regarded as one of the best devices in its price point, but that doesn't mean that the handset hasn't had its share of bugs. Some of them have been quite annoying for the unlucky users who have been affected. But, Motorola has started pushing an update to the GSM versions of the Moto G (aka all but the Verizon model) that will fix the worst of those issues...
This is a discussion for a news. To read the whole news, click here
2. cripton805 (Posts: 1256; Member since: 18 Mar 2012)
Ohhhh. I was wondering about the SMS issues. I wasn't sure if it was my service.
3. Mxyzptlk (Posts: 8984; Member since: 21 Apr 2012)
Don't they test these things before they release them?
4. cripton805 (Posts: 1256; Member since: 18 Mar 2012)
It's so minimal, I didn't even notice. Ocassionally I had a dropped SMS, but thought it was related to a carrier.
5. Berzerk000 (Posts: 4250; Member since: 26 Jun 2011)
Stop trolling. Nothing is perfect at release. Just be glad they're bothering to fix the problems rather than neglect that they even exist.
6. Mxyzptlk (Posts: 8984; Member since: 21 Apr 2012)
I'm not trolling. That's what quality control is for. They test the bugs before they send the product to the shelves. An SMS bug is unacceptable. There's no excuse for it happening period.
7. VZWuser76 (Posts: 3328; Member since: 04 Mar 2010)
IIRC didn't Apple have an issue with messaging a short while back, to the point that they advised users not to use SMS?
As far as updates for bugs showing how well/poor they are tested pre launch, what's with all of the .x updates that Apple issues? Should they simply issue iOS 7.0 and be done with it?
8. Berzerk000 (Posts: 4250; Member since: 26 Jun 2011)
Totally, no excuse whatsoever.
16. Mxyzptlk (Posts: 8984; Member since: 21 Apr 2012)
Your point? I didn't target anyone specifically in my comment. Get over it.
11. Sniggly (Posts: 7301; Member since: 05 Dec 2009)
Mxy, if you're going to sit there and self righteously rip on Motorola for minor bugs, you shouldn't be surprised at all of us pointing out the laundry list of bugs that iPhone users have to deal with over every software release.
15. Mxyzptlk (Posts: 8984; Member since: 21 Apr 2012)
An SMS bug isn't minor. I wasn't ripping on Motorola specifically. I was speaking in general for any OEM. I know you were on the defensive you being you when it comes to Motorola.
Seems like you've had a relapse, you're back to your old habit again Sniggly.
18. Sniggly (Posts: 7301; Member since: 05 Dec 2009)
Talking about the one with the relapse, Mxy, you had a reasonable phase there, but it seems you've snapped out of it.
So, Mxy, did you think it was totally unacceptable for iOS 7 to be released the way it was?
25. Mxyzptlk (Posts: 8984; Member since: 21 Apr 2012)
I'm still being reasonable. It's you who's gone back to being your old self.
I think I just answered your question in a previous comment.
26. VZWuser76 (Posts: 3328; Member since: 04 Mar 2010)
You mean like the original iPhone that didn't even have MMS capability at launch, when even feature phones had that ability?
28. VZWuser76 (Posts: 3328; Member since: 04 Mar 2010)
You're commenting on an article about an update to fix an SMS bug on Motorola phones, and say "Don't they test these things before they release them?" and you're not talking about Motorola? Aren't you the one who always says you only talk about the companies referenced in the article. Whenever someone brings another company into the discussion, you say that the article isn't about them, so why would we assume this time would be any different.
31. Mxyzptlk (Posts: 8984; Member since: 21 Apr 2012)
I'm commenting on a Motorola article yes. So what? I never mentioned another company.
39. VZWuser76 (Posts: 3328; Member since: 04 Mar 2010)
In the comment I replied to, you said you weren't going after Motorola specifically, but OEMS in general. OEMs would be other companies would it not?
What's stupid about this is that it's just you being you when it comes to Motorola. They have a hit with the Moto G, and they have been very on the ball with updates fr not only the X and G, but also the Droid lines. They just recently committed to upgrading the Droid RAZR I to KK, which is a 2012 phone. They're doing better, give it a rest.
Will it be the same with Lenovo, who can say? I can't and neither can you. And even if it does go downhill, it's out of Motorola's control. That's what happens when you get bought.
12. sprockkets (Posts: 1610; Member since: 16 Jan 2012)
What about the glaring SSL issue with the iphone and OSX? That was a one line code problem that caused a major security breach that apple didn't know of until someone told them.
13. cripton805 (Posts: 1256; Member since: 18 Mar 2012)
It hasn't bothered me enough to care. I'm not going to sit in a corner and cry because I missed or didn't send one SMS over every hundred.
I didn't even know the issue was related to the phone. So, Im glad they even bothered to fix something I didn't know was wrong with the phone in the first place. +1 for Moto.
17. Mxyzptlk (Posts: 8984; Member since: 21 Apr 2012)
Don't cry to me, cry to companies not testing their products.
21. Sniggly (Posts: 7301; Member since: 05 Dec 2009)
It's completely relevant to your comment. We're testing your consistency.
24. Mxyzptlk (Posts: 8984; Member since: 21 Apr 2012)
Well you're consistently dropping the ball
29. Sniggly (Posts: 7301; Member since: 05 Dec 2009)
Yes or no, Mxy: was it inexcusable of Apple to release broken software in iOS 6 and 7?
32. Mxyzptlk (Posts: 8984; Member since: 21 Apr 2012)
Yes or no Sniggly: was it inexcusable for Motorola to release broken software in the G?
34. Sniggly (Posts: 7301; Member since: 05 Dec 2009)
The software in the Moto G wasn't broken. As noted by people who own it, the main issue, the SMS bug, was barely noticeable. It wasn't all the time even when it happened.
On the other hand, iOS 6 AND iOS 7 both had glaring, obvious issues at launch which were so bad they became the stuff of parodies. The legacy of the Moto G at launch and beyond has been "holy crap, for a 200 buck phone this is really nice." I mean, this is the first time these issues were even reported in a news article.
My point is, Mxy, you're freaking out over relatively minor bugs which owners barely noticed, yet you said NOTHING and were NOWHERE when it was Apple wrestling with crippling software issues.
So I ask you then: have Apple's software screwups been just as unforgivable as the bugs which Motorola just fixed? Give a goddamned straight answer for once, you troll.
37. Mxyzptlk (Posts: 8984; Member since: 21 Apr 2012)
Apparently it was notable otherwise there wouldn't be an ota update lol. It doesn't matter the frequency of it happening. It happened.
lol you know android has a lot of problems to right? Go read some horror stories about the nexus 5. Make yourself look less like a puppet.
I'm not even freaking out lol. You are, a sea of tears flowing.
A straight answer from someone who's flaming me? My my someone needs a nap. Again I answered your question. Get over it.
20. Mxyzptlk (Posts: 8984; Member since: 21 Apr 2012)
Apple Maps has improved a lot.
22. Sniggly (Posts: 7301; Member since: 05 Dec 2009)
And this update fixed the bugs in the Moto G.
23. Mxyzptlk (Posts: 8984; Member since: 21 Apr 2012)
There's different map apps on iOS.
27. Sniggly (Posts: 7301; Member since: 05 Dec 2009)
That doesn't change the fact that Apple released fundamentally broken software that can't be replaced as the default mapping program.
33. Mxyzptlk (Posts: 8984; Member since: 21 Apr 2012)
You can't replace google maps and apple told them ahead of time google maps was being replaced. There's other map apps. Checkmate.
35. Sniggly (Posts: 7301; Member since: 05 Dec 2009)
The other map apps can't be set as the default, which makes using them more of a hassle.
Regardless, Apple released broken software that needed months of constant updates just to be brought to functional status. Software that broken is inexcusable, no matter what other options one has for mapping. Apple did a horrible job with the software. Every other argument is completely moot.
36. Mxyzptlk (Posts: 8984; Member since: 21 Apr 2012)
Nothing moot. It's no different than google releasing I mean acquiring a platform and adding it to their services without working out all of the bugs.
It's no more of a hassle than just opening the app. Apple maps wasn't as bad as google maps when it came out.
38. Sniggly (Posts: 7301; Member since: 05 Dec 2009)
Apple maps ostensibly had more features than the previous, baked in version of Google maps, but nothing worked. It was bad, dangerously bad. And there was a gap of time until a fully featured Google Maps was released on iOS 6.
The software was broken, so bad Apple had to issue an apology. It was far worse than a text message occasionally not showing up.
40. Mxyzptlk (Posts: 8984; Member since: 21 Apr 2012)
How's that gap of time apples fault? Google was the one who waited to bring the app over.
I know apple maps wasn't perfect. I never said they were.
Right because Motorola never gave out trade in credit for an eol phone. Oh wait
41. Sniggly (Posts: 7301; Member since: 05 Dec 2009)
EOL phones are irrelevant in a discussion about broken software.
If you're going to bitch about an SMS bug which got fixed before it was even news, consistency demands you should bitch about Apple Maps and the failtacular launch of iOS 7, both of which were way buggier than the Moto G.
But you don't, and you know it, you intellectually dishonest troll.
"I never said it was perfect" is not the same as "It's inexcusable! It's awful! Don't they TEST THESE THINGS?!?!" You know this. You said what you did specifically to get a reaction here. You know that bugs happen to everyone in the software business, and that as long as those bugs get fixed, that's all you can reasonably ask. Singling Motorola out and demonizing them for bugs which manifested themselves only after months of continuous use is intellectually dishonest.
42. Mxyzptlk (Posts: 8984; Member since: 21 Apr 2012)
Do you need me to call the waambulance? Again I never said apple was excused from botching things at launch. You just chose to believe that and I just went along with it. Like the puppet master pulling the puppets strings.
I've called out several companies before about buggy software. So dry the tears up.
I wasn't specifically targeting Motorola. Again you took it as a target. Not my problem for your lack of comprehension here.
43. Sniggly (Posts: 7301; Member since: 05 Dec 2009)
So you DO think that when Apple does it, it's inexcusable as well?
Good. You're wrong, but at least you're consistently wrong.
Granted, the level at which Apple screwed up was pretty bad, but they worked hard to fix their issues both times, and with Apple Maps they had the humility to apologize.
You might think an occasional missed text is abominable, and a bug that can only be pinpointed after a month or so of use shouldn't be missed, but most people would disagree on both counts, especially those who write software for a living.
So if you think buggy software is inexcusable, then you a) don't understand software development and b) exercise unrealistic expectations. That goes for Apple and Motorola and everyone else.
*gives those puppet strings a tug*
44. Mxyzptlk (Posts: 8984; Member since: 21 Apr 2012)
I DO think I've answered your question more than once.
I'm only wrong because you've been riding Motorola's jock the past few hours. This is pretty sad Sniggly, you've been at this for hours now?
You give Apple flack for Apple Maps, but they improved it a lot in about a year. How long did it take Google to improve Maps and Android? Lol Android is STILL battling fragmentation and instability after several months of owning a device.
Don't act like Android doesn't have problems.
Actually missed texts is a problem. Not everyone has unlimited texting. You don't know if those missed texts are being charged for or not.
I'm not setting anything unrealistic. I know software development will not always be perfect.
That doesn't mean they shouldn't be testing for potential bugs, which would have fixed a lot of issues in many popular devices. Lifecycle of smartphones have gotten smaller and smaller.
If one comment bothered you that much, lol you must have an underlying issue.
45. Sniggly (Posts: 7301; Member since: 05 Dec 2009)
You didn't read what I wrote, obviously. I got you to be consistent, but I think you're wrong to be hard on anyone, including Apple, for buggy software.
Bugs happen, and sometimes they won't show up in testing. The Moto G has been out for three months. I'd say that the amount of updates its gotten has been pretty good.
How's your girlfriend's Moto X, by the way?
46. Mxyzptlk (Posts: 8984; Member since: 21 Apr 2012)
I did read what you wrote. What does Apple have to do with this? Oh wait they don't. iOS isn't buggy and it's no different than Android releasing with numerous problems to which you seemed to have danced around above.
I know bugs happen. Most bugs can be squashed if they worked more on quality control.
Why bring a random out of the ballpark question into the discussion?
47. Sniggly (Posts: 7301; Member since: 05 Dec 2009)
iOS 7 was most certainly buggy, quite possibly the buggiest version of iOS ever released. Bringing up Apple tied into my point that you're too harsh on software developers if you think even a minor SMS bug is "inexcusable," because if you think the issues addressed in the Moto G update were that bad, I shudder to think what you must have thought of iOS 7 when it came out.
That is, if you were being consistent. Which you claim to be.
I think you should go to Apple headquarters and give them this insight that "bugs could be squashed if they worked more on quality control." They would probably love the hell out of this revolutionary insight.
As for the comparative bugginess of Android versus iOS, I never said Android was perfect, and I'm making the general point that bugs happen on any platform no matter how hard software developers work on that software prior to release. Thus I'm pretty forgiving of bugs as long as the developers make an effort to fix them.
This goes for Android, iOS, Windows Phone, Blackberry, and Palm (RIP). I'm consistently forgiving, whereas you seem to have decided to be consistently unforgiving.
As for the question about your girlfriend's Moto X, it's not like we have a private message system or other place where we can just chat. I thought I'd ask since I'm curious.
48. Mxyzptlk (Posts: 8984; Member since: 21 Apr 2012)
Again so was android. It took android 5 years to become buttery smooth via jelly bean. I didn't say the Moto g software was so bad. I said they should have done more testing.
I think you should go to Apples hq and give them your insight. I'm sure they can get some amusement.
You're more forgiven as long as they fix the bugs? Lol android has a lot of fixing up to do and yet you're riding it's jock lol.
She likes it as far as I can tell even though it's irrelevant to the discussion.
49. Sniggly (Posts: 7301; Member since: 05 Dec 2009)
The exact word you used was "unacceptable," Mxy. You claimed that there was no excuse for a minor SMS bug.
Saying they should have "done more testing" was annoying enough, because like you said, product life cycles are shorter these days and they have to release the phone sometime. However, you went further when you said it was "unacceptable."
You misunderstand my intent here; I'm saying that bugs happen no matter what the platform, and as long as they're fixed and more things work than are broken, I'm all right with it.
As for Android, sure it took a while to be *buttery* smooth, but in the meantime it was still usable if a bit stuttery, and even quite smooth at times. Also, during that time it still consistently had more features than iOS and offered significant advantages in many aspects of its UI. Therefore the tradeoff in performance was acceptable. Now Android is more fully featured AND it's just as smooth, and with the Moto X it's more convenient on some important levels than the iPhone ever was.
I'm happy she likes it. Small vindication for the work Motorola's done, isn't it?
50. Mxyzptlk (Posts: 8984; Member since: 21 Apr 2012)
And if I did? I don't think this is anything minor otherwise it wouldn't be getting mentioned.
I know product life cycles are decreasing faster than before but putting out a jumbled mess or something with critical flaws will not work out.
I said it was unacceptable, it's not a big deal you know.
Uh huh, sure you are. Android still has bugs that need fixing. Bugs that have been ongoing for several updates now.
It does no good to be useful if it's going to stutter. More features and customization doesn't make a phone the best phone.
Why does it matter?
51. Sniggly (Posts: 7301; Member since: 05 Dec 2009)
Some pretty minor things get mentioned on this website, as long as they're phone related.
Would you call the Moto G a "jumbled mess" or something with critical flaws? Because that's not what literally anyone else said.
You're right, it's not. Your opinion doesn't matter.
But maybe I'm discussing this with you because I sense that underneath the exterior you put up, you're not a total dumbass nor are you a total asshole.
Which bugs does Android need to fix, precisely?
Stuttering isn't that big a deal, especially if it's only occasional. More features and customization make the phone better *for me.*
It matters because despite your (seeming) hatred for Motorola, at least the woman you love enjoys one of their products. :)
52. Mxyzptlk (Posts: 8984; Member since: 21 Apr 2012)
That doesn't mean I have to enjoy them. I prefer good products that suit my tastes and interests.
I think you're making it a big deal. That was only one comment. You wouldn't have cares if you didn't have a hardon for Motorola.
I never said the G was a jumbled mess with a lot of flaws. I said this was a problem that should've been caught during testing.
There's issues android phones have that makes them unusuable after a year. That's just the way it is Sniggly.
9. Landmarkcm (Posts: 502; Member since: 11 Aug 2009)
Hmm. I haven't gotten update yet. I have mine running on Aio now. No real problems. Accept for I notice the speakerphone volume for calls sometimes I have to press it up and down to make it loud again..
30. silverguy (Posts: 2; Member since: 21 Jan 2014)
I've got UK version and my phone was updated to 176.44.1. Probably US and rest of the world have different versions