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Moto G5 Plus won't call 911 when using Verizon's VoLTE

0. phoneArena 20 Apr 2017, 02:22 posted on

If you're a Verizon subscriber rocking the Moto G5 Plus, better hope that you don't have an emergency while using Big Red's VoLTE service. A bug is preventing the Moto G5 Plus from dialing the 911 emergency number when attempting to make the call over LTE. Motorola/Lenovo has come clean, admitting that there is a software glitch that is preventing Verizon subscribers from summoning emergency help with this specific phone. Again, this is only happening on VoLTE...

This is a discussion for a news. To read the whole news, click here

posted on 20 Apr 2017, 03:14 2

1. Odeira (Posts: 270; Member since: 29 Jun 2012)


This is an absolutely insane oversight...

posted on 20 Apr 2017, 08:25

2. libra89 (Posts: 805; Member since: 15 Apr 2016)


Yeah wtf!

posted on 20 Apr 2017, 11:11

3. LyannaStark (Posts: 87; Member since: 07 Apr 2017)


I think that this is recall-able. Most people aren't going to be tech savvy enough to know how to fix this...

posted on 20 Apr 2017, 13:47

4. andynaija (Posts: 944; Member since: 08 Sep 2012)


Why would a phone need to be recalled just for a 911 glitch?

posted on 20 Apr 2017, 14:09

5. LyannaStark (Posts: 87; Member since: 07 Apr 2017)


Because you need a phone to be able to do emergency calls 100% of the time.

posted on 20 Apr 2017, 15:34 2

6. Furbal (unregistered)


Going to be a decent lawsuit if anything happens. Att got fined huge for a 911 outage not that long ago

posted on 20 Apr 2017, 15:35 1

7. Furbal (unregistered)


My bad, was T-Mobile most recently

posted on 20 Apr 2017, 17:15

8. LyannaStark (Posts: 87; Member since: 07 Apr 2017)


I remember that! It was nationwide. I work for T-Mobile, and the calls after that were not fun,

posted on 20 Apr 2017, 23:48

9. andynaija (Posts: 944; Member since: 08 Sep 2012)


Yeah, but it's a software issue, it doesn't require the phone to be recalled, a simple update can solve the issue.

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