More information about Verizon's new Enhanced Multimedia Phone Data Plans
0. phoneArena posted on 31 Aug 2009, 14:07
Before you purchase the Samsung Rogue U960 next week, you need to read this about the new Data Plans...
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1. IlovePINK posted on 20 Oct 2010, 01:43 0 0
I think its great. I have the dare and I removed the vpack because I was paying for the vcast also which I don't use. Will I add the data back on when this comes out? Probably not. If Verizon lowers the cost of the Blackberry data plan, I'd be much more apt to reactivate my blackberry instead.
2. YouLostTheGame posted on 31 Aug 2009, 15:32 0 0
This does not make me happy one bit. I know plenty of people that have "feature rich phones" that don't have data or Vcast pack because they don't need it but still like having a "cool" phone. I say shame on a company that requires such stupid things. This is essentially forcing people to get select plans. I was thinking of ditching my BB at the end of my contract, but I might as well keep some kind of smartphone cuz it will only cost me another $10 now, instead of going back to a feature phone in which I'll have to fork out more money to have ne way...and I'd rather have the full capabilities with my BB than pay almost as much for less capabilities with a feature phone.
6. ssjassassin posted on 31 Aug 2009, 16:24 0 0
Your correct... though I would think that must be the plan. Your teen wants a nice camera phone? well that will be another 20 bucks. You see we don’t want to force you to pay 1.99 for mistaken usage or allow you to block these features. They rather charge us all. It is completely irresponsible for these companies to charge people like this. They are bullying us all. Why is it they can raise prices and all the companies have these outrageous services and force you to pay. It makes me sick. The ass holes in those board meeting are just trying to rape your money out of your pockets. But then again maybe we need to speak out against these companies for once.
14. BrokenImaege posted on 31 Aug 2009, 18:24 0 0
We don't say you have to have the data....... You can get phones that don't require it...... Nobody is bullying anybody. If you want "this phone" then pay for it. Otherwise, choose some other phone.
15. WKlingbeil posted on 31 Aug 2009, 19:15 0 0
The point of peoples' frustration is that there shouldn't be the restriction on your choice of phone. I'm all for the unlimited data plan for a PDA/Blackberry, that makes sense. Have you ever tried to use the internet on one of these phones? I have the EnV Touch, and the only time I ever use data is to check weather, or do a 411 type search and look for a restaurant online. The internet on these phones does not warrant a mandatory data plan, and at this point, VZW has tipped the scales in greediness. I'm almost 100% sure that at some point, VZW will be the first company to charge for customer service calls, I just hope I work somewhere else by then. I understand that sometimes there are business decisions that need to be made that may negatively impact the consumer (Nationwide migration as my prime example), but this one is inexplicable. On top of this whole problem, then you've got crooked store reps who won't tell the customer that it's required, or will slip it in there while the customer is playing with their phone, or distracted in some other matter, and then they're pissed when they see their bill and of course, have no idea it's required. Then they're even more pissed that it can't be removed, they want to cancel with no ETF, have their entire bill refunded, etc. Okay, maybe I embellished a little, however, VZW's greed will turn into the consumers' greed, and they will make ridiculous demands. What's even more ridiculous, is VZW forces these changes on CSR's, wants them to do all of the real work, and tells us, "Well, this will make your STI bigger!" That's what they said with NW plans, but that definitely wasn't the case. Sure, Lowell McAdam's bonus will be bigger, but the lowly CSR's get the short end of the stick, of course.
21. fairisfair posted on 31 Aug 2009, 20:57 0 0
Listen, just because you buy a top of the line HDTV, does not mean you get free premium digital programming/content. And besides if these companies order phones that are meant to drive up revenue, it is their right to price it how they want to. Why should companies put out cutting edge product and pay towards its development when all people do iscomplain about pricing? Cell companies could have called it quits with the startac. If you dont want extra fees, stay with a basic phone, or sign up for what is required by the provider. They are not forcing you to purchase that equipment, but if you do, then these are the requirements. Everyone can thank Apple for this. millions of iphones sold and everyone of them with a required $30 data plan per month and no real complaints. This is the new way. Certain phones will have certain feature/pricing requirements. Fear not, there will still be bargains out there offered by struggling companies (Sprint). Lastly, if you want to prove your point, then cancel your service and switch companies if you are not happy. But something tells me that most users are happy just where they are.
24. lolipopjones posted on 31 Aug 2009, 22:23 0 0
That statement makes not one bit of sense.... I have an HDTV and i don't have an HD cable or what not. Its my monitor..... Point is you VzW fanboy is a Dumb phone doesn't have the capabilities to warrant such BS. SHow me one Dumb phone that can give a customer a good experience browsing the net.. You can't. People tend to buy the new "Enhance Multimedia phones" because they are nice to text on and they can use them as MP3 players. So a customer that wants the Samsung rogue for music (MP3 player they load their music on from their PC via an SD card.), texting, and a camera has to have Data they don't need nor want? The truth is this is to force people to get data plans. It has nothing to do with helping customers. Do you know what the most common feature on a VzW account is? DATA BLOCKS! People buy these phones and block data because they dont want it. They want the Keyboard for texting and they want the screen for viewing their pics. This is just a way for VzW to force Data plans on customers they know won't use the Data features....
27. YouLostTheGame posted on 31 Aug 2009, 22:54 0 0
Thank you for calling bullshit on the alarmingly STUPID comment from *fairisfair*. I too own an HDTV, and am perfectly happy without HD programming from a cable company. I just really wanted a bigger TV. I do have a PS3, but not all games run in HD and I'm not entirely sold on buying blu-ray movies at their current price point. Not to mention the fact that when I purchased my HDTV, the TV company was essentially done with me. Now I deal with a cable company. He's trying to compare cellphones and their service with HDTVs and cable. Last time I checked, cellphones AND cell service are provided in one location, and from one company in conjunction with each other i.e. I buy a cellphone and receive service for that cellphone from a single company like VZW. When I start buying my HDTVs from DishNetwork, then we can compare the two.
42. fairisfair posted on 01 Sep 2009, 23:11 0 0
correction , my HDTV analogy was incorrect. my bad . however, my main point still stands . VZW, AT&T, etc will put out different phones in different tiers. These future phone offerings will REQUIRE certain features/plans. Get used to it because there is nothing anyone will be able to do about it. everyone threatens to leave the company , but year after year everyone stays with their current carrier. Fact is people need to stop whining about a company's policies. While we may not like it, it is within their rights, and they are more times than not going to excercise that right. Like i said yesterday, If you do not like a policy, then leave and go to the provider that gives you what you want. but please stop whining about a company's policies.
47. WKlingbeil posted on 02 Sep 2009, 10:21 0 0
You are 100% on this comment, because none of our whining or complaining will do nothing. However, I can say that once I don't work at VZW and no longer get the steep discount, I will be going with another cell carrier. There's no reason for me to keep VZW, because I rarely ever use the phone, I merely text all day at work. I will probably end up with T-Mobile, because I don't need the "Most Reliable Network," I just need a cheap phone I can text with. It is their right to price phones wherever they want, however, it is customers' rights to leave and do business elsewhere. You can say that people don't change their carrier, but the churn is rising with VZW, and the top execs are beginning to be concerned about that. At this point though, it seems they've gotten very arrogant just because they're the biggest carrier, like AT&T will never catch them. You would think that a company that's trying to stay #1 wouldn't continuously push out these customer impacting policies, but once again, that is their decision.
53. BrokenImaege posted on 02 Sep 2009, 14:10 0 0
Dude, I take it you are a CSR..... You probably got some bad reps around you. Understand your frustration. I was once a CSR myself and am now a SRRSR. This isn't a bad thing when it is done properly. I completely agree with you that if someone is being shaddy, then it will be a lot of heartache on your part. I would call those reps out in a weekly meeting if I was you. Someone needs to know when they do things like that, they will be called out on the floor in front of everyone and have to explain thier actions. I am sorry you have run into this issue. I hope it gets better for you.
3. gryffindorgirl posted on 31 Aug 2009, 15:42 0 0
I can not believe that people don't understand what CONFIDENTIAL information means and don’t understand what damage they do to the company and STI when they do this and leek stuff. REALLY getting sick of this.
4. Kiltlifter posted on 31 Aug 2009, 16:18 0 0
QQ more about. This means nothing. It is a feature phone, and the data plans have been known for weeks now. What harm is this causing the wireless industry? I assume nothing. This is actually forcing a higher plan on end users... It isn't a strategic move by vzw to lower costs in an effort to gain customers in the short run. VZW and AT&T play the prisoner's dilemma of economic game theory and have been for years. An increase in costs will actually drive supply up, but demand down, shifting the economic equilibrium point in the opposite direction than what could impose a drastic reduction in AT&T's bottom line that could force at&t to alter their marketing strategy to stay competitive. Shut up and go play some wizarding games and keep up on Harry Potter forums if you don't know what you are talking about. This will not hurt your precious STI, if anything it will increase. Grow up and for the love of god, stop using a 12-year-old screen name on a forum to post about professional things... seriously, especially because you are an employee. Your ignorance dumbs down the rest of us.
7. gryffindorgirl posted on 31 Aug 2009, 16:33 0 0
umm yeah I'm not upset with the price dork I'm upset with the jerk who leeked the info.
8. tedkord posted on 31 Aug 2009, 16:35 0 0
CONFIDENTIAL means something to hide. If this were TRULY a "positive change", they'd be crowing about it. The key phrase in the document is "60% of new activations will require a data plan..." This is 100% about raping a few more dollars out of customers, 0% about "more choice." It's not surprising from a company that would offer an "unlimited" data plan with a 5GB limit. Keep leaking those documents, folks. It's the only way to know about BS like this, and make your voice heard before it goes into effect.
9. vzw fanman posted on 31 Aug 2009, 16:37 0 0
i wouldn't be talking about gay usernames "kiltlifter"
13. BrokenImaege posted on 31 Aug 2009, 18:22 0 0
We never say ours is unlimited. Once we changed our plans, those words have never come out of our mouths when it comes to our Aircards. Also, phones with internet is unlimited use on the phone, just not tethering.
16. WKlingbeil posted on 31 Aug 2009, 19:22 0 0
How does leaked information about a mandatory data plan affect your STI? You may want to think for yourself in the future instead of being a puppet of VZW and repeating everything you've heard from your trainer/supervisor. If AT&T finds this document, finds out that we're actually changing things for the worse for the consumer, how would that give them a competitive advantage? Sure, if we were releasing a new phone, and that info is leaked, that would fit, but this? Apply some common thought to it, and take it for what it's worth. Besides, they're taking STI's away next year anyway. We'd hate to take money away from Big Red's bottom line. I'm not anti-VZW, but I am anti-greed. As I've said previously, sometimes changes might negatively impact customers to positively impact business, but this one blows my mind. Are any of the chief executives, VP's, area managers, etc. going to be dealing with customers cussing them out in store or over the phone? Nope, so why not throw regular employees under the bus so they can stuff their pockets... I hate corporations... But I hate hippies too... What to do, I can't go to a hippy commune and protest.... Because I hate protesters....
