Leaked memo shows that on Sunday, AT&T's Buyer's Remorse Period will be cut to 14 days

17. thunder18 posted on 07 Oct 2012, 13:10 1 0

Truly the bah humbug spirit is strong this year.

5. hobble posted on 06 Oct 2012, 14:34 11 0

They are the last major carrier to implement this policy.

6. networkdood posted on 06 Oct 2012, 15:14 9 0

yeah, they are just following along the lines of everyone else.

19. agarcia820 posted on 07 Oct 2012, 13:17 1 1

They do it all the time. They recently copied verizon's "Shared Data Plans"

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10. Mxyzptlk posted on 06 Oct 2012, 16:09 6 2

Don't blame AT&T. Those shiny new phones cost them money to subsidize and offer them at the prices they offer, lots of money when someone returns it in the 30 day period.

15. VZWuser76 posted on 07 Oct 2012, 08:49 4 0

It doesn't cost them less if they return it in 14 days.

On a side note, welcome to our world AT&T customers.
Signed, Verizon customers.

7. networkdood posted on 06 Oct 2012, 15:14 1 1

Red 5 going in.

13. deathyyy posted on 06 Oct 2012, 20:30 0 0

Yep, standard at Sprint as well from the 14 days to the non refundable activation fees after 3 days. Been well over a year.

12. Droiddoes posted on 06 Oct 2012, 18:15 3 0

And you're going to tmobile? Prepare for the WORST customer service and most clueless CSR's India has to offer. May god have mercy on you.

14. rusticguy posted on 06 Oct 2012, 22:48 0 1

CSR's are same everywhere. Trained to talk like Parrots. No more no less.

16. SolidSnakeCG posted on 07 Oct 2012, 11:34 0 0

uhhhhhhhhhh no

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18. thunder18 posted on 07 Oct 2012, 13:12 0 0

In this case though, they did hold out the longest on this policy compared to the other carriers. Of course, they were the first to get rid of unlimited data so six of one, half dozen of the other I suppose.

20. johnbftl posted on 07 Oct 2012, 13:58 1 0

AT&T is still honoring grandfathered unlimited data plans unlike Verizon though, which is forcing all their customers onto the shared data plans on their next upgrades.

22. SolidSnakeCG posted on 07 Oct 2012, 16:53 0 0

exactly, we aren't forcing anybody to move to anything.. now only if the customers can understand that unlimited and any other current plans other than mobile share isn't compatable with facetime over cell data..

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23. CRICKETownz posted on 07 Oct 2012, 20:19 0 0

Verizon isn't forcing anyone onto shared data plans...its an option. Customers don't have to share data they can have their own...also 90% of the accounts you look at that gripe about losing unlimited data average 500MB - 1.7GB over a good period of time...so its not a big deal. eventually unlimited data for everyone is going away...grandfathered or not. its not economical for business, with the exception of prepaid services like Boost, Virgin Mobile, Straight Talk...etc.

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21. SolidSnakeCG posted on 07 Oct 2012, 13:59 0 0

yeah we did go up on the unlim first.. Though nothing is gonna be unlimited for long when coming to data, hell I didn't even think my garbage landline had a cap until they sent me a nice letter stating i was near 250GB usage and if i went over i would be charged overage -_-