Leak shows when Galaxy devices will get Android 4.3 in U.S.; 30% return rate for Galaxy Gear watches
0. phoneArena 25 Oct 2013, 19:03 posted on
A leaked document from big box retailer Best Buy, shows that the Android 4.3 update, which has recently rolled out internationally, will soon be coming to U.S. versions of the same model; popular devices like the Samsung Galaxy S4, Samsung Galaxy S4 Active, Samsung GALAXY Note II, and the Samsung Galaxy S III will all support Samsung's Galaxy Gear smartwatch once each device gets updated to Android 4.3...
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27. 9thWonderful (Posts: 232; Member since: 24 Jan 2013)
i doubt that's the only reason for the 3/10 return rate. haven't had anyone come in expecting the Gear to work w/any other phone other than the Note 3 at this point esp. those who are intelligent enough to know the Gear actually exists & what it does. i would hope sales people are aware that it didn't work w/all Samsung phones at launch. i'd say a more realistic reason is that Gear is a niche option that people may not be wow'd by as of yet & at $300 may be a case of buyer's remorse.
28. 9thWonderful (Posts: 232; Member since: 24 Jan 2013)
in Samsung's defense Gear is actually a pretty nice looking watch aside from the functionality, which is one way i sell them.
29. JewBakaUCFG (Posts: 173; Member since: 25 Sep 2012)
Didn't one of the Samsung execs say that the Gear was rushed and lacking in functionality? Not sure if I read that or not. It might have been a dream. Haha
67. HASHTAG (unregistered)
No, you weren't dreaming. Lol.
31. JMartin22 (Posts: 1718; Member since: 30 Apr 2013)
The return rate is probably due to customers thinking it would work with their personal phone that wasn't a Galaxy Note 3. They probably should have made the software compatible with all Galaxy variants before commercializing this, in order to mitigate this problem
32. joey_sfb (Posts: 4761; Member since: 29 Mar 2012)
Agreed. They should make it work with all Android phone and iOS phone if possible. If you spot a gear with iPhone user that is really a sign of openness.
33. tyson3 (Posts: 23; Member since: 15 May 2012)
I bought the watch thinking I was going to return it bc of the price tag but after using it one day I was sold on it! Works great and I spend a lot of time in meetings where I cant use my phone. It just works well and I use it a lot when I drive and workout. The only issue I have is I wish the battery was a little better but other than that great device! Im not sure why people are returning it outside of the price tag!
36. Jeradiah3 (Posts: 1024; Member since: 11 Feb 2010)
Im more concerned about the Android 4.3 update for my S3 than the Galaxy Gear compatibility. I have Android 4.3 on my Nexus 7 (original) and Id like to see if there are any differences between the stock Android 4.3 and the Samsung bloatware version of Android 4.3
Plus I can used to Android 4.3 on a Samsung device before I upgrade to the Note 3 in a couple of months
38. Zarak (Posts: 23; Member since: 21 May 2012)
And what about the International version of Galaxy S3? When is that going to get the update?
68. iami67 (Posts: 318; Member since: 18 Oct 2011)
I would bet the number one reason for the returns is price. The reps in Bestbuy are just doing there jobs and make the product sound great which it is. But when a customer gets home and starts playing with it they think Wow this is fun but is it 300 worth of fun i think not.