Instinct's piecemeal upgrades start rolling out

0. phoneArena posted on 18 Aug 2008, 08:24

Sprint takes a new approach to improving its flagship device...

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1. (unregistered) posted on 20 Oct 2010, 01:42

hopefully this phone isn't as bad as the samsung's glyde. That phone was so bad it got recalled.

3. (unregistered) posted on 18 Aug 2008, 12:19

It's not. I have used both and there's no comparison.

5. andee.ong posted on 18 Aug 2008, 12:42

its not at all. i have used almost all of the verizon phones, and the instinct blows the glyde out of the water! also a manager currently for sprint.

7. (unregistered) posted on 18 Aug 2008, 15:03

the glyde is horrid. They offer salesmen an extra bonus to sell it, and a 100 rebate instead of a 50, and we still dont... especially now since the voyager is so cheap.

8. sinfulta (unregistered) posted on 18 Aug 2008, 18:03

The glyde did have a software update recently that makes the phone better for the people who had issues before. And no, Salespeople do not get spiffs or bonuses to sell the glyde. They make the same money no matter which model it is. They make the money on the plan... So why would they sell you a phone your going to hate, when they can sell you something like the Voyager or Dare which will stick and not get returned. They want to keep there commission not give it away by trying to sell you a Glyde. (Insert Rolling eyes here)

9. (unregistered) posted on 18 Aug 2008, 21:09

um, no. there are frequently spiffs and promotions that the manufacturers run for sales reps.

10. (unregistered) posted on 18 Aug 2008, 23:41

i've never seen a spiff/promo targeted at any individual phone specific sale. the only thing that might lead a salesperson to point you to a specific device is if the device has more features they can sell you on. But nobody gets paid more for selling a glyde.

2. (unregistered) posted on 18 Aug 2008, 12:05

Last week I had updates for VV, TV/Radio, and email but not the web, picture mail or Navigation. Can anyone confirm they were able to download updates for the last 3 mainly the web browser? All the updates I have received would ask if I wanted to download an update when the app was opened so maybe the other three are not done that way?

4. (unregistered) posted on 18 Aug 2008, 12:26

They are all done that way. It's left to the folks who designed the software for each app. From what I understand, they may only have the upgrade live for a certain time of the day so they don't have everyone updating at the same time. If you happen to open the app at that time of day, you'll be told an update is available. That being said, I have the same three updates that you have, so perhaps the others have yet to release.

6. (unregistered) posted on 18 Aug 2008, 13:18

Glyde is terrible. Samsung was planning to release it in Canada on Bell Mobility, but it did so poorly that they decided not to sell it there, only the Instinct.

11. (unregistered) posted on 19 Aug 2008, 12:12

At the moment there is no spiff on the glyde the only spiffs right now we have are on ptt so whoever says there is they are a idiot. And the glyde did come out with a software update that takes care of alot of the problems the phone was having

12. (unregistered) posted on 20 Aug 2008, 09:34

WiMax will be a completely new division of Sprint and will have its own separate Customer Service/Tech Support (hopefully in the US). The company I work for will begin shipping Wimax product the the Baltimore market on 9-17-08 and all dealer will be setting up new accounts separate from the ones they currently order their CDMA product from. Personally I would much rather have WiMax (something I would use every day) vs "better customer service" (I have maybe called them 3 times in the last year). I also believe that it was more billing issues then the actual customer service that was Sprints problem. They have already launched a completely new billing system to help with this. Also why would they just sit on it if it ready to go? This America and we are a now not later country. Like you said they are almost 2 years ahead of any other US carrier so that means they have no competition in this untouched market. Intel has already started embedding WiMax chips in laptops as well as all the advantages this will give other consumer electronics like GPS units and mp3 players.

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