? If you qualify for an Equipment Installment Plan, you'll again have to pay the upgrade fee and the shipping costs along with the first installment.
The move comes for individual customers only, corporate and government accounts are not affected. According to the source, this change is being made in order to bring consistency with the policy used by FlexPay and the retail locations.
In a move to collect some operating cash, T-Mobile USA will ask for your credit or debit card when upgrading your phone through Customer Care. Mesmerized by that upcoming