Improvements in the works for Windows Phone Facebook app
Another application that feels like it is decades behind is Facebook for Windows Phone. In December, the Facebook app received a sorely needed update which addressed speed and overall performance. Unfortunately, there were no new features added to the application. However, the Facebook app for Windows Phone is not a native app, it is developed by Microsoft. The result is that development of the application misses out on some features that are taken for granted, and thus missed if a switch is made, from other platforms.
If you have had frustrations with some of the limitations of the app versus its companion applications on other platforms, you are not alone. Ammar from Maati.TV decided to send an email to Stephen Elop at Nokia. Why did he send it there instead of Microsoft directly? First, Mr. Elop is apparently known to respond to customer complaints and second, Ammar chose to leverage Mr. Elop’s relationship with Microsoft to make the case.
In his email, Ammar simply explained the shortcomings of the Facebook application for Windows Phone relative to the Windows Phone OS as well as the iOS and Android platforms. The next day, Ammar received a response, “this is definitely being worked on.” Is a reply from Stephen Elop as good as a reply from Steve Ballmer? In some ways it is better, Nokia’s big bet on Windows Phone is also Microsoft’s big bet on Windows Phone.
Part of the Facebook experience on Windows Phone is baked into Windows Phone itself, which makes it a departure and differentiator from other platforms. Despite that, there are some basic functions that are not available even with the heavy integration. For example, messaging on Facebook is built in to the messaging feature of Windows Phone, but you cannot send pictures or use group chat.
In the meantime, hopefully we will see exactly what is “being worked on” in the near future.
sources: Maati.TV via WMPoweruser and WP7 Connect
1. papss (unregistered)
typical phoneareana comments. If I may have an opinion I believe the FB app intergration is so good on WP8 that I would never say it was a few steps back.
3. GJanee (Posts: 212; Member since: 29 Jun 2011)
i installed the facebook app, but to be honest didn't use it but like 5 times. the people hub imo is the best way on wp. or if needed the touch optimised browser site is enough.
4. Maxwell.R (Posts: 167; Member since: 20 Sep 2012)
Like we said, it is that integration that is a differentiator from the other platforms. However, there are some seriously lacking components just as it relates to the messaging feature alone - can't send or receive pictures, no "seen" confirmation, messages do not sync in the hub. The integration of Windows Phone, Facebook, Twitter and LinkedIn is outstanding, the Facebook application itself is not on the same page as its peers.
7. Mozarrt (Posts: 295; Member since: 08 Oct 2011)
Depends really, on a WP8 device it is really smooth and does everything it needs to do really. I found the iOS version to be pretty laggy.
11. papss (unregistered)
maybe it's because of that intergration that I never go into the actual app. to post. I don't know of a single platform that outdoes the social intergration of WP8. It is super polished and an intergal part of the OS
16. microsoftnokiawin (Posts: 914; Member since: 30 Mar 2012)
Meego has pretty good integration aswell :/
5. EXkurogane (Posts: 863; Member since: 07 Mar 2013)
To me, one good thing about the current FB app on windows phone, it never crashes although it has lesser features. Only the notification/messages/friend request buttons wont respond to touches until the app has loaded the home page almost completely. And i cant tag names in comments, just to name a few.
And i cant comprehend on the problem with the lack of Facebook chat, i thought you can chat directly from the messaging section? Once you add in your Facebook account into your accounts section, your facebook contacts will appear in People and Threads in Messaging section, and you can chat with those online directly without the need for an app. Or the guy complaining still has no clue on how to fully utilise the social integration in Windows Phone.
12. papss (unregistered)
agree with that. lets comment on how good the whole FB package is versus jabbing at the weak points and leaving a few lines to the possitives.
17. DKJnr (Posts: 23; Member since: 11 Mar 2013)
Totally agree with you papss. I carry both HTC One S and HTC 8X with me all the time and I have always found the WP8 app much better to use than the Android version: it's actually faster (Android version fast(not faster) now after update), visually more appealing and UI much better (IMO). The baked in version, though not visually appealing, works so well & also never had major issues with it, mentioned limitations notwithstanding.
2. Mozarrt (Posts: 295; Member since: 08 Oct 2011)
Well it does need some improvements, but I still prefer it to what I used on the iPhone and Android.
6. pookiewood (Posts: 567; Member since: 05 Mar 2012)
The only issue I have seen with the app is on the main feed it gets refreshed all the way too the top if you do anything in the app.
13. papss (unregistered)
that is the worst part of the whole thing imo
8. Credo (Posts: 692; Member since: 19 Apr 2012)
that guy is right, the fb app is not good, i check fb using my web browser, not like thats a problem to me, but i would like to see a fast fb app like there is on ios and android
Send from my Surface RT.
18. DKJnr (Posts: 23; Member since: 11 Mar 2013)
Surface RT, i appreciate but WP8, totally disagree. I also find the FB app experience on my Surface Pro appaling so i always use the browser
9. kaliil10 (Posts: 145; Member since: 16 May 2012)
I think this guy he didn't understand how to use the facebook chat on windowsphone. honestly windowsphones have the best facebook chat integration and its also very simple to make your status online--offline. just go to the messages and there an icon down- right side where you can change you facebook chat status.. but the promlem wich this guy meant was the news feed part of the app wich is really useless, because every new feed it brings you back to the new feeds.
14. papss (unregistered)
agreed but give them a break.. I mean with all the android phones sitting around like they have time to get used something else before making judgement about it.
10. vvelez5 (Posts: 623; Member since: 29 Jan 2011)
I barely use the Facebook app. The people hub is better. But it is good they are working on making it better.
15. clevername (Posts: 1428; Member since: 11 Jul 2008)
The problems with the app are numerous. To start, I hate the auto refresh every 30 seconds and whenever you like or comment. Second of all the interface for groups is substandard and leaves me where I don't always know if I'm looking at the most recent entry. It also needs to allow editing.
as far as the integration...i love it. Above and beyond IOS and android. But still lacking. No option to share posts, delete or edit posts, you can only like text posts not pics, and most importantly for me and I'm sure others, there is NO integration for groups. I can form groups in people, even look at a combined group feed, but it does not sync with any specific group or show group feeds from my Facebook groups. The notifications in "Me" need banners, and a lock screen option, and also do not notify for FB group activity. Final group complaint would be not being able to post pictures to a specific group.
as far as the chat goes, I don't think people are unaware of the feature that's baked in, I think they are disappointed with the lack of group and picture messaging.
aside from these annoyances, it is a fantastic integration and one of the biggest reasons I came back for wp8.