How to check if you are eligible for a phone upgrade with AT&T, Verizon, Sprint or T-Mobile
AT&T iPhone owners who want to get the iPhone 5 can check the status of their upgrade eligibility using AT&T Upgrader. Once on the page, the subscriber has to provide the number of the phone they want to upgrade, the last four digits of the primary account holder's Social Security number, and the billing ZIP Code. Those who purchased an iPhone from AT&T with a 2-year pact and have no outstanding bills should be eligible for an iPhone 5 upgrade once they are 18 months into their contract.
Subscribers who have signed their last agreement before October 2, 2011, will be eligible for an upgrade once they are 22 months into their contract. Those who signed after that date, however, will have to wait for only 20 months until they can get a subsidized phone from Sprint. The carrier clarifies that a $36 activation fee may apply.
In case you no longer need your previous smartphone after upgrading, you can give it to Sprint so that it can get refurbished or recycled. Depending on the condition and type of the device being returned, subscribers may receive up to $300 worth of credit. Note that the phone you're returning does not have to be a Sprint device. You may return up to 5 handsets per every 12 months of service.
Those who are 12 to 17 months into their qualifying 2-year contracts are eligible for Early Upgrade pricing, and subscribers who have last upgraded 18 to 21 months ago are eligible for Early Upgrade Plus, which offers even better discounts.
Subscribers that are 22 months into their 2-year contracts or 11 months into their 1-year contracts are eligible for the best discounts on phones that T-Mobile has to offer.
Of course, all upgrades require your signature under a new 2-year contract. Also, a $18 upgrade fee applies.
1. psycc (Posts: 8; Member since: 08 Dec 2010)
With AT&T you can dial *639# (*NEW#) from your phone and it will send you back a text with your eligibility results.
2. Birds (Posts: 848; Member since: 21 Nov 2011)
Phonearena, I know this is kinda off subject but I have a request...I'm doing a social studies/science fair experiment about what people know about their cell-phones. As I got to doing my experiments (surveys) I learned that people have become confused about the term 4G. All these Sprint, T-mobile, Verizon, and AT&T adds claiming that they have the best, largest, fastest 4G is utterly confusing to them. Verizon doesn't even claim that T-mobile has 4G because of HSPA+. AT&T claims they have the most 4G around the nation because of its LTE & HSPA+. Verizon has the most LTE coverage period (I can vouch for that because, I recently got Verizon's LTE in my stretch of the swamp). I wish could explain them the difference but as a kiddo with nomadic ambition, I'm pressed for time. Seriously, though, I talked to a woman who I explained the difference between LTE and HSPA+ and it made her decide to switch from Verizon's postpaid network to T-mobile's prepaid network. But I'm only one person. Black Friday is coming around and I have a lot of survey's to do. I'd really appreciate it if you can rectify this for your non-geeky website users.
(P.S) I have no preference to LTE or HSPA+ Because in my use of the two, HSPA+ performs as good as LTE.
6. networkdood (Posts: 4748; Member since: 31 Mar 2010)
I do not believe that Sprint claims to be the fastest - their 3G is the slowest and their 4G barely exists. Recent tests show at&t is fastest overall, but between AT&T, Verizon and T-Mobile it just depends on where you live and how well built up their '4G' networks are.
3. speed4evr (Posts: 76; Member since: 05 Oct 2011)
Sprint customers can text upgrade 1311 and also usage to 1311 for usage
4. Bernoulli (Posts: 1162; Member since: 01 Sep 2012)
First, I'm on a value plan with t-mobile and second I think everyone that comes to this website knows the tricks to the companies that they're with
5. networkdood (Posts: 4748; Member since: 31 Mar 2010)
Another pointless article by phonearena
7. inertiatic (Posts: 24; Member since: 29 May 2012)
If you are in a two year contract and get an upgrade after 20 months and sign another two year contract, does your new contract last two more years or two years and four months more? Just curious.
8. Owlet (Posts: 444; Member since: 21 Feb 2011)
I believe 2 more years. You just sign a new one a little early, prior to the existing contract expiration.
9. Jeradiah3 (Posts: 879; Member since: 11 Feb 2010)
I like that you can spend less on a phone when you upgrade to a new contract with your respected carrier, but i dont like the amount of time you have to wait until you are eligible. I have AT&T and I had to wait over 18 months to upgrade. you should be able to upgrade after a year because of the rate of newer mobile phones that are available.
technology doesnt wait for a carriers upgrade to unveil their new products lol
10. 1ceTr0n (Posts: 287; Member since: 20 May 2012)
I want a Note 2 bad enough I may add a line to my note 1 account, get Note 2 at Costco with second line for discount price, and then cancel line a few weeks later.