Here is Apple Tim Cook's fully translated apology to Chinese customers
0. phoneArena 05 Apr 2013, 03:00 posted on
Apple’s chief executive Tim Cook inherited the position of the iconic Apple creator and CEO Steve Jobs. Cook is different. While Jobs left an impression of being unapologetic...
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1. wendygarett (unregistered)
You have hurt the consumer too much, and it's unforgivable now, even you knock your head to the ground and apologize thousand time... It doesn't work anymore :(
9. xperiaDROID (Posts: 5263; Member since: 08 Mar 2013)
Wendy, people can change, everything can change. I respect Tim Cook for that. APOLOGY ACCEPTED!
13. poping (unregistered)
the apology was meant for customers in china. you can't accept the apology in their behalf...
14. xperiaDROID (Posts: 5263; Member since: 08 Mar 2013)
I know, at least he apologized, Steve Jobs never apologize.......
15. robocopvn (Posts: 175; Member since: 10 Mar 2010)
it's one of the reasons I don't like Mr Jobs
17. dragonstkdgirl (Posts: 144; Member since: 07 Apr 2012)
It's a warranty policy, not a failing marriage....
2. iushnt (Posts: 614; Member since: 06 Feb 2013)
Poor Apple and poor Cook.. Steve where are you?
11. TROLL (banned) (Posts: 4851; Member since: 13 Apr 2012)
Rotflmfao that was funny and true™
The world doesn't need Apple®
Go away you bad fruit©
4. MrJerry (Posts: 392; Member since: 05 Oct 2012)
I think it is smart move.
It's not a humiliation or something similar
This accident has strongly confirmed again that Tim is a Business man rather than a revolutionist
5. rusticguy (Posts: 2826; Member since: 11 Aug 2012)
Needs to be "POKED" time and again for him to get up and quickly apologize.
7. Aeires (unregistered)
It's a step in the right direction but he needs to call off the lawyers to really impress people. He doesn't have the creativity Jobs had, nor can he pull off the reality distortion field, so he needs to present himself as the good guy. Lawyers and constant lawsuits are killing that.
6. lyndon420 (Posts: 1717; Member since: 11 Jul 2012)
Now we need an apology to everyone else.
8. Slammer (Posts: 992; Member since: 03 Jun 2010)
I commend Tim on stepping to the plate. However, I feel the opening greeting didn't convey a personal enough approach. Perhaps "To our valued friends and dedicated customers of China."
In my opinion, the followed letter along the way, didn't really promote enough passion as I thought it would. Tim seemed more meek in his sympathy rather than to the point.
But, the good news is, Chinese did accept the letter and hopefully Apple will have learned that other countries are not so easily taken for granted.
10. xperiaDROID (Posts: 5263; Member since: 08 Mar 2013)
Now, Apple needs to behave properly, not suing, suing doesn't change anything.
BE KIND APPLE, YOU MAKE SMARTPHONES, WE COUNT YOU AS A PART OF THE SMARTPHONE FAMILY, NOT ENEMY!
16. MartianMe (unregistered)
5 years ago they wouldn't done that but now that they're cornered in the US where is the only place that they are doing well, they must play well....Android pretty much dominates the rest of the world"
18. Tim_Kook (Posts: 1; Member since: 06 Apr 2013)
What I actually said was:
"Domo Arigato, Mr. Roboto
Mata au hi made
Domo Arigato, Mr. Roboto
Himitsu wo shiritai"
which translates to:
Thank you very much oh Mr. Roboto -
For doing the jobs that nobody wants to -
And thank you very much oh Mr. Roboto
For helping me escape just when I needed to -
Thank you, thank you, thank you...