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Have you ever purchased a smartphone or tablet without a warranty?

Posted: , by Chris P.

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Have you ever purchased a smartphone or tablet without a warranty?
Would you look at that -- it's Monday again! This means it's about time we got around to publishing our next poll, and today we have a very specific question for you, one that was instigated by the release of the self-proclaimed flagship killer -- the OnePlus One -- among other phones (Sharp, we're thinking of you).

Now, many of us have come across desirable devices from distant lands (more so lately) that are simply not available wherever it is we call home, and are unlikely to ever be. In those scenarios, a given company simply doesn't offer the peace of mind of a local warranty, or, indeed, any kind of support. That can be quite a distressful situation for some buyers, as you're essentially left with a choice between taking a leap of faith and hoping that you don't get a defective unit on arrival or in the future, or simply giving up altogether and continuing the search for something more local.

So have you ever taken that leap of faith and ordered a smartphone or a tablet? Or does the practical side of your brain always win out? Let us know!

Phonearena polls
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Have you ever purchased a smartphone or tablet without a warranty?
49.09%
752 votes
(752 votes) Yes, I have, and I would do it again
12.01%
184 votes
(184 votes) Yes, I have, but I wouldn't do it again
11.42%
175 votes
(175 votes) No, I haven't, but I would
27.48%
421 votes
(421 votes) No, I haven't, and I never would

1532 votes

27 Comments
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posted on 28 Apr 2014, 09:45 2

1. ArtSim98 (Posts: 2273; Member since: 21 Dec 2012)


I haven't. Though I would love to order something cool from Japan. After all I have never broke anything and I trust myself. Warranty is nice to have but on little electronics it's not that important for me. In cars it is more handy. Though of course you never know if you get a defected unit from the manufacturer.

posted on 28 Apr 2014, 10:02

8. Finalflash (Posts: 1460; Member since: 23 Jul 2013)


You definitely need to have some financial wiggle room to to this sort of thing. I was somewhat terrified when I bought my Padfone Infinity from Taiwan but in the end everything was great and still is.

posted on 28 Apr 2014, 10:25 2

11. RaKithAPeiRiZ (Posts: 1301; Member since: 29 Dec 2011)


i got a refurb ipad 4 without warranty , thing works just fine , but im scared to try it on a more expensive device like a flagship smartphone

posted on 29 Apr 2014, 02:27

25. JC557 (Posts: 850; Member since: 07 Dec 2011)


Never had any need for an extended warranty on all of my phones. As long as the phone I'm buying is already solid without a case then I should be good until I'm ready for a new phone.

If anything catastrophic happens then there's always a backup bought from craigslist or having saved enough money to buy another phone outright. I usually have two backup smartphones on hand and one dumb phone (Razr V3).

posted on 28 Apr 2014, 09:46 4

2. VyktorJonas (Posts: 9; Member since: 26 Mar 2014)


no, I don't think I've ever bought but I wouldn't mind buying a phone without warranty since I root my phone the minute it's on my hands

posted on 28 Apr 2014, 09:50 4

3. buccob (Posts: 1309; Member since: 19 Jun 2012)


Sadly in my country this is the most common thing to do if you want to get a current flagship that isn't Samsung, or if you want to pay a bit less than getting it here...

- Moto Atrix, from ebay, branded AT&T unlocked
- Sony Ericsson Xperia Pro, from ebay, unbranded, probably warranty under Sony. Never needed it.
- Samsung Galaxy S3, bought while on a trip to Germany, factory unlocked.
- Sony Xperia Acro S (mine), ebay, factory unlocked.
- Sony Xperia Acro S (for wife), on a trip to New Zealand. Never needed the warranty.

I do not like getting the phones like that, but in my country is only crap from yesterdecade what we get on electronic stores or network operators... so not much of a choice

posted on 28 Apr 2014, 09:50 1

4. iyngr (Posts: 64; Member since: 14 Jul 2013)


All my phones are usually imported from other countries and warranty is obviously void. Worst thing about Apple iPhone is that they offer International warranty excluding few Asian Countries. They still don't have an official store in India and other countries...

posted on 28 Apr 2014, 09:51 1

5. sallmin (Posts: 2; Member since: 01 Apr 2014)


honestly, in my country, I have never bought a cellphone with warranty

posted on 28 Apr 2014, 09:56 1

6. Planterz (Posts: 576; Member since: 30 Apr 2012)


I bought my current phone used and it's running a custom kernel, so there's definitely no warranty. No insurance on it either. But I only paid $120 for it. I wouldn't buy an expensive phone without a warranty or insurance.

posted on 28 Apr 2014, 09:58

7. 14545 (Posts: 1067; Member since: 22 Nov 2011)


Yes, with a cavet. As long as there is like a x day return policy to guard against premature manufacturer defects. And the phone needs the price to go with the lack of warranty. IOW, a flagship device for 350 or less.

posted on 28 Apr 2014, 10:16

9. XperiaFanZone (Posts: 1129; Member since: 21 Sep 2012)


All the phones here where I live, have a warranty.

Seem to have it*

posted on 28 Apr 2014, 10:24

10. Totse2k15 (Posts: 214; Member since: 11 Feb 2014)


Depend on the price I pay for it. Voted for 'No, I haven't, but I would'.

posted on 28 Apr 2014, 10:52

12. RohanM (Posts: 120; Member since: 15 Jan 2013)


Bought LG G2 32GB (sprint unlocked) from ebay last week. Got it here in India. :D
Got it for 28k & local price in India is 39k.. Huge diff..!
So no warranty ... But I am ok wid it... :)

posted on 28 Apr 2014, 11:22

13. N-fanboy (Posts: 529; Member since: 12 Jan 2013)


I have never perchased a smartphone or a tablet or a laptop or a tv or a console or any thing with a warrenty.

posted on 28 Apr 2014, 11:28

14. PBXtech (Posts: 966; Member since: 21 Oct 2013)


I take care of my phone and the phones I buy have warranties. If it breaks beyond that warranty, I've already gotten my money's worth out of it. I also don't subsidize, paying full price up front so I'm not locked into carrier nonsense.

posted on 28 Apr 2014, 11:28

15. N-fanboy (Posts: 529; Member since: 12 Jan 2013)


I rember that My dad once bought a nokia 3310 with a warrenty... Yeah

posted on 28 Apr 2014, 11:29 1

16. N-fanboy (Posts: 529; Member since: 12 Jan 2013)


I rember that My dad once bought a nokia 3310 with a warrenty... Yeah

posted on 28 Apr 2014, 12:05 1

17. Sauce (unregistered)


Great thing about Apples insurance plan is that I can "claim" a brand new iPhone 5s, and sell it for 1000% markup profit.

posted on 28 Apr 2014, 12:29

18. AhmadAlsayegh (Posts: 253; Member since: 18 Jul 2011)


Did this, and even if it was covered I would unlock bootloader and root and lose warranty

posted on 28 Apr 2014, 12:38

19. mokhtar (Posts: 196; Member since: 06 Jan 2014)


hahaha i do that all the time :D

posted on 28 Apr 2014, 13:25

20. JunitoNH (Posts: 842; Member since: 15 Feb 2012)


I never purchase warranties, unless the product in question is over $2k. Your product should be good enough to last me at least two years. If it doesn't, you lost my business, simple.

posted on 28 Apr 2014, 16:12

21. surethom (Posts: 227; Member since: 04 Mar 2009)


I have never bought a warranty in my life & never broken or lost a device in my life, unless you pay more than £1000 for a item I don't see the point, most home insurance he in the UK cover accident damage as well.

posted on 28 Apr 2014, 16:29 1

22. TechDork (Posts: 208; Member since: 10 May 2010)


Shxt happens. I purchase a warranty for any electronic device I buy; phone, tv, laptop, etc. If it's electronic, I'm getting a warranty, why? Because shxt happens. That's just my better safe that sorry thinking and there have been times where my warranty went into effect.

posted on 28 Apr 2014, 21:59

23. jroc74 (Posts: 4720; Member since: 30 Dec 2010)


I voted yes and I wouldn't do it again.

My first taste was my regular cell phone charging port breaking....and the cost to fix it....I could have just got a replacement.

Got another phone...Got a warranty...Didnt think anything about it...said I couldnt have that type of bad luck....well my next phone got lost, replacement had a bad ESN, next replacement got stolen..all within 6 months. Warranty replacements used up. I somehow talked Verizon into letting me upgrade early.

After that....I always got a warranty. Wish I had done this on my washer/dryer combo...and my HDTV's....seems I'm still hard headed.

posted on 29 Apr 2014, 00:10

24. platformwars (Posts: 65; Member since: 14 Sep 2012)


With todays world you can order anything from the internet. I ordered a nexus 4 from the US and have it working in India.. without warranty ofcourse.. my screen broke a few days back.. and i was ordering a replacement screen but just checked with LG just incase and they had spare screens and changed one for me for about $50. I would have probably got one cheaper in the open market but since this is my daily driver i wanted a reliable screen so went with it.. but replacement screens were readily available on eBay and other sites incase I couldnt find one in India..

so warranty doesnt matter for me.. im thinking of ordering either a nexus 6,one plus one or the project ara phone when they get released in the US.. unlocked ofcourse.. but that's the only way of getting these phones as Sony,HTC,LG,Samsung,Nokia are available to us at the same time as the Rest of the World but not Nexus.. and One plus one doesnt even plan launching the phone in India..

So for value of money.. i can let go of warranty.

posted on 29 Apr 2014, 12:08

26. lallolu (Posts: 228; Member since: 18 Sep 2012)


Even though I install custom ROMs a lot, I never needed to use my warranty. I change my phones because I get tired of them since thry just keep going on and on.

posted on 03 May 2014, 12:28

27. matistight (Posts: 198; Member since: 13 May 2009)


Really? You guys act like you don't know that almost every company offers a one year warranty, and that a warranty will actually cover the screen breaking. This article should be about insurance.

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