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Google and Samsung continue to bungle the Galaxy Nexus launch

0. phoneArena 07 Nov 2011, 08:31 posted on

Google is missing big opportunities with the launch of the Samsung Galaxy Nexus because of mismanagement and a lack of information or marketing surrounding the upcoming release...

This is a discussion for a news. To read the whole news, click here

posted on 07 Nov 2011, 11:26 2

37. IsThereOnePhoneWOaFatalFlaw (Posts: 25; Member since: 07 Nov 2011)

Wrong. And I'm not a fanboy of either. I'm crapping on you for being an overanalytical, self important twit. They don't NEED to tell you, and they dont NEED to tell us. And I'm crapping on ALL of you who cry that you're not getting enough specific information to satisfy your innerobsessivenerd. If even THEY arent sure about when its going to be ready exactly, why NOT hype it ahead of time? Saying "their marketing sucks!" and then in the same breath saying "if they're not gonna be specific they shouldnt market it all!" is a RIDICULOUS contradiction in terms.

posted on 07 Nov 2011, 15:13 1

80. iamcc (Posts: 1319; Member since: 07 Oct 2011)

You always assume people give themselves thumbs up. Just because no one likes your comments doesn't mean it's not true for other people.

posted on 07 Nov 2011, 11:31

44. terabyteRouser (Posts: 457; Member since: 18 Oct 2011)

Your argument has very little substance beyond mere disagreement.

posted on 07 Nov 2011, 11:46 2

53. remixfa (Posts: 14255; Member since: 19 Dec 2008)

look you can use GOOGLE search. then why are you always so misinformed?

Still remains, you can thank Bill Gates for your iphone.. had he not been willing to help a competitor (something your steve jobs would NEVER do), Apple would be but a footnote.

posted on 07 Nov 2011, 11:51

54. taco50 (banned) (Posts: 5506; Member since: 08 Oct 2009)

Remix do you check anything before you blurt out wrong info?

31. remixfa posted on 8 hours ago 0 4
you really think siri has its own search engine and algorithm in it?? lol. bet a dollar it connects to google or bing for its searches.

Eric Schmidt tells senators that Siri could be a "threat" to Google


posted on 07 Nov 2011, 12:48 3

68. remixfa (Posts: 14255; Member since: 19 Dec 2008)

uhhh, no moron, you posted a link to the article you pulled my quote from, and the other link doesnt even work.

If your gonna call me out, have some proof to back it up, not just posting dead links and links to the very article i commented on. ACTUAL PROOF.

posted on 07 Nov 2011, 11:54

55. taco50 (banned) (Posts: 5506; Member since: 08 Oct 2009)

103. remixfa posted on yesterday, 16:21
no, tmobile said publicly that they wouldnt mind carrying the iphone when asked why they didnt offer it. that is not begging for it. None of us knows what happens behind closed doors, but seeing the sort of deals that apple is pushing on carriers, its not a big leap to assume that Tmobile either couldnt afford the demands or didnt want to take the chance of losing over a half decades of actual profit for some minor potential profit later on. Who knows if the iphone will still be popular in 5 years. For all we know, BADA could have convinced us all to switch and its rulling the world.
5 years in cell tech is an eternity.

This comment is posted in response to #54 Show


posted on 07 Nov 2011, 12:16 3

62. remixfa (Posts: 14255; Member since: 19 Dec 2008)

now, prove all of that wrong instead of just reposting it, ya iDiot.

posted on 07 Nov 2011, 12:23

65. taco50 (banned) (Posts: 5506; Member since: 08 Oct 2009)

I posted the links for you. I guess you can lead a horse to water...

posted on 07 Nov 2011, 13:30 3

73. remixfa (Posts: 14255; Member since: 19 Dec 2008)

uhh what water? all i see is broken links and a link to the very article you quoted me from. what proof is that exactly?

you wouldnt know how to lead anyone to water.. all you do is drink the kool-aid

posted on 07 Nov 2011, 13:44 2

74. robinrisk (unregistered)

remix, if microsoft sold all of its stock from Apple, then you were wrong and Taco actually posted the links for you. It seems like microsoft does not own 25% of apple, so you could setp up and admit you were wrong.

You are smart, but apparently this Taco thing got you with a little fandroid fever.

posted on 07 Nov 2011, 14:02 3

76. remixfa (Posts: 14255; Member since: 19 Dec 2008)

lol. yea, MS sold most of their stock, i wasnt aware of that. they still own Apple stock though, and like I said, the point still remains... If it wasnt for MS's charity (that apple would never give), Apple in its current state would not exist and more than likely the iphone wouldnt either.

Unfortunately for taco, he is randomly quoting me from mutliple different articles and subjects. If he were interested in an adult conversation, he wouldnt be randomly starting crap on unrelated threads. He is just an idiot. plain and simple. There is nothing "fanboy" about me not responding to every idiotic comment he makes.

posted on 07 Nov 2011, 14:21 3

77. roldefol (Posts: 4242; Member since: 28 Jan 2011)

"uhhh, no moron," "ya iDiot.", "all you do is drink the kool-aid", "He is just an idiot."

If you were so much better than Taco, you wouldn't need to resort to petty insults and pissing matches like this one.

posted on 07 Nov 2011, 15:18 3

83. remixfa (Posts: 14255; Member since: 19 Dec 2008)

there is no pissing match. taco is an idiot. there are exactly 2 people that i call out for being an idiot. taco, and gallito. they have proven time and time again that their only purpose is to troll and say dumb things. rarely if ever do they add a single thing of merit to a conversation. Those 2 are competing for biggest iDiots on the board. Depending on the week one is always worse than the other. Point in case, what does ANY of these things that taco is randomly posting as "proof" have anything to do with this thread? its just random bullshyt ment to stir up comments one way or another.

Even Miz adds to the conversation every once and a while.

posted on 07 Nov 2011, 15:28 1

84. gallitoking (Posts: 4718; Member since: 17 May 2011)

well now there are 3 me Taco and you Remix.... welcome.. have a seat.... want some kool aid ?

ohhh wait I have denial on line 4 for you remix...

posted on 07 Nov 2011, 15:51 2

89. remixfa (Posts: 14255; Member since: 19 Dec 2008)

line 4 doesnt talk like you does it? There is enough room for one Shatner in this world.

posted on 07 Nov 2011, 15:34 2

86. roldefol (Posts: 4242; Member since: 28 Jan 2011)

I'm not disputing that Taco is a troll, but you're not helping matters by ASKING the iPhone trolls to come and make stupid comments, and then swearing up and down that you're not at fault. And yes, this back and forth about who's right and who's an idiot IS a pissing contest. I've also seen you and Taco argue about why you're not the troll, he is. If he's such an idiot, ignore him and let it go.

At least Gallito admits he's a troll and he's amusing himself being one.

posted on 07 Nov 2011, 15:38 4

87. remixfa (Posts: 14255; Member since: 19 Dec 2008)

your right.. i should.. but im not perfect. people get things wrong from time to time, he just takes it to a whole new level.

posted on 07 Nov 2011, 16:37

90. gallitoking (Posts: 4718; Member since: 17 May 2011)

and you can thank steve Jobs for your Android phone... if it wasnt for him you would have a Nokia or Blackbberry

posted on 07 Nov 2011, 18:43 2

95. remixfa (Posts: 14255; Member since: 19 Dec 2008)

considering the timeline for android puts it in development before iOS, I find that statement very untrue.

Have you thanked Bill Gates today? Without him Apple probably wouldn't exist.

But yes, if there was no android I would be on something else.. perhaps I would still be on blackberry (windows 6.xxx was too.... meh.. underpowered i guess) Maybe just maybe i would have given ol apple a chance against everything i dislike about the company.. but i doubt it. Maybe we would have something else in android's place, like Bada or something else we havent thought of.

But yes, definitely if there was no Android, I would have another smartphone of some sort.. I think thats pretty much a given though.

posted on 07 Nov 2011, 19:49

98. l2ock5tar (Posts: 1; Member since: 07 Nov 2011)

I know Steve Jobs hated Android and claimed it was stolen from Apple, but did he also think that Apple stole iOS from Palm?


posted on 07 Nov 2011, 11:35 5

47. IsThereOnePhoneWOaFatalFlaw (Posts: 25; Member since: 07 Nov 2011)

TACO they should tell us when the product will be available. IF they know. Would you rather they give a concrete date, and then say "actually, our bad, it isnt ready yet" over and over again the way video games and many producers of other electronics do? But they don't. So complain about it. But dont give me 1000 words WHINING about how your not getting enough information and how its all bungled, and WAHHH if you're not gonna give us the exact info, dont give us any at ALLLL! Thats EXACTLY what Michael H is doing. AndI'll thumbs up any comment I want, schlomo.

posted on 07 Nov 2011, 15:15 2

81. iamcc (Posts: 1319; Member since: 07 Oct 2011)

Just to make sure you see this:

"You always assume people give themselves thumbs up. Just because no one likes your comments doesn't mean it's not true for other people."

Quoted from me.

By the way, i'm going to thumbs myself up.

posted on 07 Nov 2011, 15:30 1

85. gallitoking (Posts: 4718; Member since: 17 May 2011)

you asnd remix can be best of friends..... just watch out for Sniggly he doesnt wear undies under his apron...

posted on 07 Nov 2011, 18:49 4

96. remixfa (Posts: 14255; Member since: 19 Dec 2008)

i love having more friends. :)

As long as he wears the assless chaps with the apron, its all good by me.

posted on 07 Nov 2011, 12:21 2

63. darth8balI (banned) (Posts: 18; Member since: 30 Sep 2011)

Android is starting to lose me. I'm pissed about the razor being released right after I buy my bionic. I have nothing but issues with the bionic piece of junk. Android needs to do better. Rrrrr!!

posted on 07 Nov 2011, 14:01 2

75. roldefol (Posts: 4242; Member since: 28 Jan 2011)

Blame Motorola (and maybe Verizon), not Android.

posted on 07 Nov 2011, 12:29 1

66. Thyrus (Posts: 1; Member since: 07 Nov 2011)

@Michael - very well written article. Congratulations.

I agree with your statements.

Is it the end of the world if the phone is like 2-3 weeks delayed? Not really.

But it is to us. And here is why:

The uncertainty has nothing to do with the US. I am a German citizen acustomed to ordering world-wide, and Google/Samsung clearly screw this release up across the globe. UK November 17th? As if. All major retailers in the UK have moved the launch to December 2nd now. Germany and the other countries? Nobody accounced anything yet stating "waiting for official announcement by Samsung of the release date".
The only way how you still may have a chance to get it around November 17th would be by ordering it from phone4u.co.uk -> who only happen to sell them with a contract, which helps nobody.

I favor Google over Apple. Always have, always will. However, this is a clear failure in my books.
Like Michael said - if they are going the "nexus to the masses" way, it needs clear product marketing. This is, a Guerilla Marketing attempt at best.

Do I see ads of the Nexus on my browsed pages? You betcha. But the sites that carry the ads for the Nexus are the known Android forums/sites. And 90% of the people looking at these websites probably know more about the Nexus than the "masses" anyhow. And what does it help to click on the ad - then get redirected towww.google.com/Nexus - where I then subscribe to (did it on launch-day at 4 freaking a.m in the morning) and then to find out that I actually get - no information. Nothing official. Whats the freaking point?

I would tolerate this if it was a start-up techy company. Not the "number 1 smartphone seller" and my favorite company Google.
The lack of managing the entire campain to me looks amateurish. Every business administration or marketing student would - if they had filed this launch as their master thesis - not wonder why their professors had them failed.

And most of all - this is not helping Google with their "true" fans. Which I am one of and willing to pay a premium to be an early adopter.

So, as a Summary:

- The launch is a worldwide failure. Not US, not because of Verizon, but because Google doesn't take control of something that is totally uncontrolled by Samsung. Google is giving us the silent treatment, whilst Samsung are getting free reign to annoy the true "Nexus fans". And NEXUS is a GOOGLE trademark. Not Samsung. They should never be allowed to make Nexus devices again.
- You all registered atwww.google.com/Nexus right? to get more info right? Did you get any? nope. Nothing. Nada.
- Does the delay matter in the real world? No. Or No-ish. But first annoucing the delay of the announcement was due to Jobb's passing, then not even annoucing and dates, and then announcing November 17th and not being able to make it? What can I say: If is smells like BS, looks like BS, it probably is BS.

posted on 07 Nov 2011, 13:09

71. Scuba_Steve (Posts: 79; Member since: 16 Oct 2011)

Yeah, they did mess up. They tried to take some of the spot light from apple and it worked for a bit. However, now they are paying for it. They made the announcement too soon before they knew everything.

Apple probably had everything set in place before they even made the announcement. They're pretty much pros at something like this though.

Agreed with some of the other guys, It's only 7 days in, I'd start complaining closer to the end of the month.

posted on 07 Nov 2011, 14:29 2

78. maxican16 (Posts: 364; Member since: 29 Sep 2011)

Michael, I couldn't agree more with this write-up. Apple sells so many devices because they excel exactly where Google/Samsung are failing... marketing and a successful launch of a hyped product.

posted on 07 Nov 2011, 15:15 2

82. Johnny_Mnemonic (Posts: 240; Member since: 05 Oct 2011)

Who cares about the date everybody knows its going to be best of the best phone ever a real work of art

posted on 07 Nov 2011, 22:07

100. maxican16 (Posts: 364; Member since: 29 Sep 2011)

If by "everybody," you mean us tech nerds that frequent sites like these, than you are correct. Unfortunately NOT everyone knows about this phone, which is why, as someone who wants to see android succeed, the general public's lack of knowledge surrounding this unicorn phone is a shame.

posted on 07 Nov 2011, 15:39

88. Stuntman (Posts: 836; Member since: 01 Aug 2011)

I would agree that Google is not taking full advantage of the hype that they generated with the announcement of the Galaxy Nexus. After many people are wowed by the device, they start to want to know when it will be available. Early adopters want to know exactly when it would be available. A concrete launch date would also generate a lot of hype leading up to the launch of the device.

In any case, I believe that Google announced a specific release date because they have not finalised it as of the announcement. I am not sure how much influence Google has in arranging for a specific a release date. Certainly their announcement of the Galaxy Nexus doesn't seem to differ from annoucements of most other phones. If you look at most other phone announcements, many of them announce the product first. Then some time later, they announce the release date. Generally, the carrier announces when such a device will be available for their customers.

Your criticism of Google is pretty much saying that the Galaxy Nexus should be treated differently than most other phones when it comes to announcing their product. You also use the standard that Apple made with their iPhone 4S announcement. I believe that Apple is able to weild greater influence over the carriers to coordinate a more consistent release date. I'm not in a position to comment on whether Google has enough clout to do the same. If not, then you're pretty much criticising Google for not having the clout. In this case, there probably isn't much Google could have done anyway.

If it is simply Google slacking off and not coordinating the release date to a point where they could announce the date at the same time as the announcement of the device, then I would say you have a point. I do not know if this is the case. If so, then I would support your criticism.

It is quite possible that Google simply want to announce the device to impact the response to the iPhone 4S. If the Galaxy Prime is not quite ready to announce a specific release date, it may be a good tradeoff to simply announce the device when it did anyway. I'm sure the timing of the device announcement is quite calculated not just by Google, but by Apple and every other manufacturer. Google did move their announcement in light of Jobs' death because it was most beneficial to Google. I also find that it is quite coincidental that Apple's big tribute to Jobs happen to coincide so closely with the Galaxy Prime announcement. I don't think that the timing of the tribute is a coincidence.

posted on 07 Nov 2011, 16:38 1

91. SoopaManLuv (Posts: 24; Member since: 11 Aug 2011)

As long as it gets here it gets here. Not really worried when jus so long as it hits shelves. Yeah, they may have fumbled wit tha release date. They could probably pick up more buyers if they handle this rt. But at tha and of tha day, its still Nov so to the die hard android fans tha panic button shouldn't b pushed...at least not yet. Jus saying...

posted on 07 Nov 2011, 19:04

97. terabyteRouser (Posts: 457; Member since: 18 Oct 2011)

How to market a phone!

posted on 07 Nov 2011, 21:08

99. lubba (Posts: 1313; Member since: 17 Jan 2011)

I thought all android fanatics are all about specs and nothing else. The HTC rezound seems better than this nexus.

posted on 07 Nov 2011, 22:22

101. remixfa (Posts: 14255; Member since: 19 Dec 2008)

anything running a snapdragon is garbage. End of story.

posted on 08 Nov 2011, 03:01

103. garz_pa (Posts: 154; Member since: 03 Nov 2011)

COULDN'T YOU GUYS JUST WAIT? Why are you making a big deal out of this? And November just got started.

posted on 08 Nov 2011, 07:31 1

104. drazyw (unregistered)

No, I want a new phone now. Very tired of my current one. I'm on Tmobile. I dunno what they are getting or when they are getting it. I know that Verizon is getting both the Razr and Nexus. I want to stay with Tmobile, but if they aren't getting either, I'll switch for the hardware. Staying silent and not giving any indication if they will even get a certian device, is equivalent to saying they aren't getting it at all for someone like me. At this point, they know if they are getting it or not. Just say one way or another. If Google/Samsung won't let them then they are screwing over the carrier and shame on them.

If Verizon is going to delay the launch of the Nexus, I might just switch and get the Droid Razr. Verizon doesn't care much about it, but Samsung and Google should be concerned. I'm not the only on thinking like this. Every day that goes by without something concrete, they lose sales. People HATE paper launches. Now that i'm thinking about it, I think I will get the Razr. Launch a phone and don't give a release date? I'll speak with my wallet. Maybe a lot of other people will to, and one day, they will learn a lesson about paper launches.

posted on 08 Nov 2011, 08:39

105. roldefol (Posts: 4242; Member since: 28 Jan 2011)

I just don't understand the urgency when it comes to a phone being "delayed" by a week or two. If you think you'll be happy with the Razr for the next 20 months - an eternity in Android world - then by all means, get one. But if you have doubts and wonder if you'll regret not waiting, why not wait?

Hell, I've been waiting almost a month now, 3 months actually since the featurephone-to-smartphone offer would have allowed me to upgrade early. I'm itching to get my hands on what will be my first smartphone, but I know how picky I am, so I'll wait.

posted on 09 Nov 2011, 19:39

107. warlockz (Posts: 156; Member since: 10 Oct 2011)

Good point. I have vwz and would like to update to the latest and greatest android flagship. Why bother announcing it with no release date information as much as I like the nexus this is horrible marketing telling potential consumers hey we got this cool phone but your not going to know when its coming out. Terrible.

posted on 08 Nov 2011, 10:15

106. jackhammeR (Posts: 1548; Member since: 17 Oct 2011)

That's normal. They made big flash around this phone, and now they cannot supply it properly. Moreover, ICS will be available for other phones in 6 months maybe. Sammy must sell as many nexus units as possible before google will release ICS.

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