Google U.K. chief says Google Nexus 4 orders promised before Christmas will be processed next week

After Google UK & Ireland Managing Director Dan Cobley read enough complaints from irate customers waiting for their Google Nexus 4 to arrive, the executive responded. First, he made an apology to those who were affected by the delay, and then offered a refund of the shipping costs to those who did not receive the phone within the posted 3-5 days delivery window. The executive also said that orders that had a delivery estimate before Christmas will be processed this coming week.

Those who have missed out on buying the phone because of the low levels of inventory available from Google or from carriers like T-Mobile, have complained about LG, the manufacturer of the phone. Those that have pointed their finger at the Korean based company will be interested in hearing that Cobley called supplies from LG "scarce and erratic." The first sale of the device from the Google Play Store sold out in a half hour while the second left orders on backorder for a month after just one day.

In the U.S. where the Google Nexus 4 is also sold out, some T-Mobile stores that did not have the phone the first time around, are receiving marketing material as speculation has arisen that those stores will be offering the handset before Christmas.


source: DanCobley, Eurodroid via AndroidCentral