Galaxy S III build quality woes continue, users report cracked framing
0. phoneArena 19 Jul 2012, 06:40 posted on
The Galaxy S III certainly isn't Samsung's strongest phone yet, as we've first heard about the manufacturer getting rid of faulty blue back covers, followed by a number of users discovering small cracks around the camera area of the white variant...
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28. OpTiMuS_BlAcK (Posts: 418; Member since: 04 May 2012)
A lot of sales, a lot of complaints.
31. good2great (Posts: 1042; Member since: 22 Feb 2012)
held one in my hand... i must say you guys here hype this phone up for people who never seen it in person...lol
it is a pretty cheap build...
now i dont doubt that under the design the specs are super beast... but just by holding it i can imagine over a short period of time (few weeks) it would crack at some point...
either way this phone is still #1 android phone to have...
its just like this iphone 4s people hate that its glass and easy to shatter... still doesn't take away from the phone being amazing....
33. alfadolla (Posts: 28; Member since: 14 Mar 2011)
well we all know that Samsung phones builds are sub-par so this is nothing new....lol it's all about the profit LMAO. And Just when you locked in....oh sorry my bad
35. networkdood (Posts: 6330; Member since: 31 Mar 2010)
what % of phones have the issue...let us not exaggerate the issue....
37. imran_khan0786 (Posts: 61; Member since: 21 Jun 2012)
Bad news for Samsung, that is its failed in India and every one trying to says to Nokia take andriod and make a good and super quality phone. No one can makes phone like Nokia. Nokia is world greatest company in mobile tecnology but Nokia does not have good software.
Best of luck Nokia
38. u-suck-more (Posts: 529; Member since: 26 Aug 2011)
maybe Samsung is going the Toyota way? u know, starting to use cheaper but lower quality materials so that they save costs and etc.. i mean, not like Samsung phones had great quality anyways.. maybe they went lower than bad quality lol
39. Mitchel (Posts: 228; Member since: 25 May 2012)
If Sammy starts producing premium build quality phones, other OEM like HTC will face bankcrupcy in no time.. Look how Galaxy S3 dominates the smartphone market despite its so called "cheap" build quality, it still selling well compared to HTC one series..
46. wendygarett (unregistered)
You sound like Apple fanboy..
83. alfadolla (Posts: 28; Member since: 14 Mar 2011)
Yeah Sammy sales are huge and the profit margin is even bigger thanks too people who buy before the research.....lol. So I guess now the will use the 600,000 case that they tossed out so the can save a nickle or two. But whats worse is what will happen when you drop your sammy and the screen goes out like it did in the drop test! HTC & Apple came out with flying colors
40. preet27in (banned) (Posts: 173; Member since: 07 Jul 2012)
sammy when will u learn to make good quality phones like htc. their buid quality is exceptionally good. learn some lessons. oh and yes its way expensive than one x .....learn that too
41. acharlest (Posts: 8; Member since: 19 Jul 2012)
Yes! My blue S3 had that on the bottom where the charger port is. Bugged me to death. Ended up switching to a white one but that one had a scratch on the casing out of the box. Call me Bad Luck Brian...
42. MEeee (Posts: 312; Member since: 19 Oct 2011)
It looks like people are trying to destroy Samsung reputation just like the guy that cook his S3 in the microwave. I think that person purposely did a small incision and bent the phone to make it crack like that. I've been using my S3 and there no such crack signs on it.
44. u-suck-more (Posts: 529; Member since: 26 Aug 2011)
you should probably read the article carefully.. it said MANY users, it is definitely not a one off case, the material just isn't strong. and maybe you are one of the lucky few who doesn't have that defect..
look at that idiot that cooked his phone, he claimed his phone suddenly burst caught fire, he was e only one with that ''problem''. so you can deduce (and is already proven and he admitted) that he caused it to the phone. but this here, many people are reporting it. if its many, it is definitely not a case of someone trying to ruin Samsung's reputation. im pretty sure this group of people didn't conspire to do this to their phone
43. alycheema (Posts: 4; Member since: 06 Jan 2011)
I've also had the same issue third day in the use a crack just appeared on the left side of the the frame under the volume rocker ...
haven't had any problem with the radio unless you count Cell Standby eating up 30 - 40% of the battery...
I'm really trying hard to like this device... not an easy task considering these issues...
48. Klamba92 (Posts: 210; Member since: 25 Jun 2012)
I have had the Galaxy S3 for nearly a month now and have had no cracks or scratches on the phone i even dropped it or three times to test the screen durability and am so far impressed. However the fact that many people are reporting this is bad yes Samsung use plastic to keep costs cheap but also to keep the phone light and also for wireless GPS signals to transfer as if it were going for aluminium it would casue signal problems. Hopefully Samsung will sort the problem out soon though. I absolutely love the phone the only issue i have is that fact that i keep pressing the back button accidentally whilst watching videos or using apps!
54. jackhammeR (Posts: 1548; Member since: 17 Oct 2011)
I've had several phones made from aluminium and I've never noticed any problems.
It can be light but as a flagship should't look or be so cheap.
55. nastynaps (Posts: 93; Member since: 16 Aug 2011)
This RAZR is looking better everyday! Wish those ceramic rumors were true.
56. androidornothing (Posts: 143; Member since: 26 Apr 2012)
I have no problems with mine. Idk what this is about. This is bull.
57. bubbadoes (Posts: 682; Member since: 03 May 2012)
WHAT ARE YOU GEEK COMPLAINERS AND READERS OUT THERE GONNA FIND TO COMPLAIN ABOUT NEXT!!! GET A LIFE...OR BUY AN IPHONE...I GUESS SIZE WILL BE YOUR NEXT WHINE!!!
59. BattleBrat (Posts: 1318; Member since: 26 Oct 2011)
You SEE! This is why I bought the RAZR over the Nexus, I heard the (then Droid HD) RAZR was going to have a Kevlar back and I later found, stainless steel internal frame (like Archos does with its tablets) And I knew it was the phone for me. I wonder why the SIII is having problems, the Note is quite tough...
95. u-suck-more (Posts: 529; Member since: 26 Aug 2011)
the Note is NOT tough! are you on crack?! my friend dropped his Note on to a thick and soft CARPET and the phone wont turn on! i dropped my Note in my car (onto the seat!) and it wont turn on! my teacher dropped her Note onto the ground and the phone cracked and couldnt be turned on! and my friend and i are using flip covers while my teacher is using a rubber snap on cover. so here's proof that Samsung's phone are of cheap build, not even casings could save them!
60. Evan2012 (Posts: 1; Member since: 19 Jul 2012)
These aren't "cracks". I work for Verizon and they are on every single phone out of the box. They are spots where the gray plastic on the sides of the phone come together and they are in the same spot on both sides of the phone. Yes, its not to say that it doesn't make the phone feel and look kinda flimsy.. I have the phone myself and I noticed it the first day and was kinda mad. But they aren't cracks that develop on the phone
61. STFUDonny (Posts: 4; Member since: 18 Jul 2012)
Glad I got a One X. Had doubts about this S3 from the beginning. It's clear to me now that HTC phones aren't widely popular because they're designed for those with more refined taste. Samsung and ijunk cater to the masses that don't know much...
64. wsucoug13 (Posts: 164; Member since: 04 May 2012)
That is a pretty ridiculous statement to make. I had an update with verizon for 4 months as I did research on phones before deciding to pick up the SGSIII and I love it. I have had an HTC, ya they are better built but it was glitchy and HTC sense is not for me. If you do some digging you will find that the SGSIII does circles around the One X in multitasking and web browsing.
77. retrokick (Posts: 16; Member since: 19 Jul 2012)
I agree with almost everything you said... but personally, I really dislike TouchWiz. I had the Samsung Epic previously (first gen Galaxy), which is a badass phone... but the interface bothers me. I like the little extras that an overlay can add to stock Android... but TouchWiz just bugs me. When it comes to Android, I'll take Sense any day!
62. catt4u (Posts: 109; Member since: 09 Jul 2011)
Samsung has confirmed to tweakers.net they will repair the affected phones during the two years garanty at no cost.
Affected phones can be returned to the shop it was bought from or sent to Samsung for repair.
75. STFUDonny (Posts: 4; Member since: 18 Jul 2012)
Ok I get your point... But can you tell me that the cheap feel, bluish screen, and so so call quality don't bother you? Where's Taylor Martin when I need him? Haha... Oh... And how's the connectivity?
80. Jyakotu (Posts: 839; Member since: 12 Dec 2008)
Meh, the GS3 is not attractive to me at all in the least bit. I held one a couple of days ago and was not really impressed with the design of the phone itself. Yeah, the software was impressive, since TouchWiz has come a LONG way from its feature phone days, but the GS3 just doesn't live up to the hype for me. I still prefer the look of Sprint's GS2.
84. paulyyd (Posts: 337; Member since: 08 Jan 2011)
Lol hey michael heller where you at? I thought the materials in this phone were amazing!!…
Anyways, this phone was looking good and then it had some real world use and it pretty much can't take the daily abuse. Oh well the next iPhone is going to blow this thing out of the water
87. sithman (banned) (Posts: 299; Member since: 21 Apr 2012)
Cracks in the back your gs3 has, unfortunate this is. Unfortunate that it has cracks? No unfortunate that u rush to buy it, that u complete was your gs3 training. Not ready for the burden was it. When gone am I the last of the gs3's will u have. There is another sis cough sough ter gs3.
90. rsaunders917 (Posts: 9; Member since: 19 Jul 2012)
Those "cracks" look odd in that they look too straight (i.e., very clean cuts) and looked like two parts that have started to separate. I've never seen before a "crack" that looked like this. As far as I'm concerned, these are not cracks or a fractures, but something else.
93. vladd100 (Posts: 56; Member since: 12 Jul 2012)
talking about build quality ,samsung is so far from that range.
96. Android (Posts: 18; Member since: 04 Dec 2010)
This is a stupid post. Does anyone here own a Galaxy S3? The seams on the frame are normal, not cracks. Every Galaxy S3 should have that. There not on the frame, there on the bezel. The people at Tweakers and AndroidAuthority are Idiots!!
97. Jango_Fred (Posts: 58; Member since: 17 Dec 2008)
I haven't had a single issue with this phone. No cracks that I can see. Runs WAY better than my Rezound or Thunderbolt did. (This isn't surprising to me, as both of those HTC phones were significantly under-spec'd compared to the S3). Build quality isn't spectacular on this phone but performance has been stellar.
98. whysoserious (Posts: 318; Member since: 20 Jul 2012)
I was halfway done reading this article when I immediately grabbed my s3 and looked. Was shocked to see these kind of cracks present on ALL FOUR COURNERS of my phone!!! Darn it!
100. kanu1and (Posts: 1; Member since: 11 Oct 2012)
I have the same crack on my handset and that too on a brand new one... but Samsung is not ready to do anything regarding it. The worst part is they say the websites who have put on article regarding this is not relevent and they believe in such misleading information..... what should we do... thay are not ready to replace defected handset and says all this information provided is bogus...... this is very disappointing....