So how can this happen? It is a simple process. Someone buys an Apple iPad 2 from one of the two stores, takes out the tablet and puts in a clay slab with a similar weight. He seals the box and returns it to the store, getting back his original investment in the scheme. The box is put back on the shelf, waiting for an unsuspecting buyer. The scam apparently started earlier this month and it makes us wonder about the return policy at those stores.
Here's how the fraud played out for one couple. Mark Sandhu paid $620 for what he thought was the Apple iPad 2. Sandhu was buying the tablet as a Christmas present for his wife. When they opened the box on Christmas Eve, Mark's wife Sundee originally thought that the clay, which was flattened into the shape of a tablet and put inside a ziploc bag, was a protective layer. Mr. Sandhu said, "My wife was excited when she saw this, [saying] ‘oh my God they take care of their stuff,' and then we saw this …and that kind of threw us off a little," adding that there was also a clay cube where the charger should be in the box. He added, "I was shocked. I did not expect this from Future Shop. When you purchase something from there you expect the product to be there."
The worst part of the story took place when Mr. Sandhu brought the clay slab and the package back to the Future Shop and said he was treated like a criminal by the female manager. He contacted the retailer's management, Apple and the police but no one seemed to take an interest until he contacted CTV. Future Shop then got involved in the case and realized that it happened ten times in the metro Vancouver area at Future Shop and Best Buy locations.
While the Sandhu family got their money back and got a Apple iPad 2 for free, Mr. Sandhu said that he will never make another purchase at a Future Shop again.
source: CTV via MobileSyrup