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Forrester Research flip flops on iPhone, says it is better than BlackBerry for enterprise

Posted: , by Alan F.

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Forrester Research flip flops on iPhone, says it is better than BlackBerry for enterprise
Forrester Research has complied a report that arrives at a definite conclusion about the iPhone's usability as a business tool, the bottom line being a complete reversal of their opinion and a flip-flop on their previous report findings. Having called the device too expensive and lacking security options in their previous report, the research firm now claims companies should consider Apple's touchscreen device for their networks instead of Windows Mobile or BlackBerry devices. Actually, many users now prefer getting intranet online content on the iPhone with its quite intuitive Safari pack as compared to the 'Berry's browser that makes surfing the Internet a "chore". Forrester's report mentioned how Apple's 2.x firmware upgrades eliminated most of the security concerns that the research company had had with the iPhone and even cited a few companies, such as Kraft and Oracle, that had been allowing employees to use the iPhone to the benefit of their report conclusion. The handset is considered easier to use and maintain and not last, less expensive to run alongside of other smartphones. Kraft have switched over to the Apple device to support a change in corporate culture and insist that employees using the iPhone are much happier than they used to be before the change. The software giant Oracle has come up with a few apps for the phone that permit mobile use of their business CRM tools. Certain problems still remain though, such as short battery life and lack of copy and paste functions that will be addressed when the 3.0 upgrade is released this summer. Forrester reseachers also add that the BlackBerry phones still have clear advantages in areas like calendaring and email, but everything else is better on the iPhone.

source: AppleInsider

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posted on 20 Oct 2010, 01:43

1. ddripp (Posts: 63; Member since: 11 Dec 2008)


oh boy, vzw fanboyz, Windows Mobile, Blackberry heads ain't gonna like that report... oh well, take it like a man GODFATHER, VZWFANMAN and many more outhere. Have Fun ;-)( AT&T, APPLE AND IPHONE FTW...

posted on 14 Apr 2009, 22:55

35. The Spartan (Posts: 98; Member since: 27 Jan 2009)


Oh yeah, I don't know about you but I love it when some virtually unknown research company flip flops on a report due to more money on the table from an opposing factor. I don't like the report period. Had it been the other way around, I still wouldn't like it because it's crap. It's about "Allow me to whore out my research group's opinon for that dollar Apple/RIM." You really are some kind of stupid ddripp, aren't you?

posted on 14 Apr 2009, 13:27

2. Legion (Posts: 397; Member since: 12 Dec 2008)


Bwahahahahahahaha, what a joke! I was laughing my ass off the whole way through that article. " many users now prefer getting this information on the iPhone with one of the reasons being the more intuitive Safari web browser as compared to the 'Berry's browser which makes using the internet a "chore"." Noone will be running their enterprise servers on Iphones I assure you. Please explain to me how the browser has ANYTHING to do with sending/receiving email, opening/editing work documents, or running company apps. It doesnt. That is the only specific example cited in the article. It seems like this was already a foregone conclusion before they even began. I joked about it before but this time im serious as can be. APPLE PAYS PHONEARENA FOR PUBLICITY. Phonearena's articles more and more read like an apple press release.

posted on 14 Apr 2009, 14:16

3. *HOVA* (Posts: 564; Member since: 11 Dec 2008)


I would agree with you except you're missing a huge point here... This information is based off of ANOTHER companies research. If it is a sham it's a sham on behalf of the company reporting it, not phonearena for conveying it on their site... If phonearena had done the research obviously we wouldn't believe it, but that's not the case here.

posted on 14 Apr 2009, 14:32

4. heavybreathing (Posts: 276; Member since: 26 Feb 2009)


Legion does not have common sense, he has tunnel vision and sees only what is right in front of him. To him anyone who talks bad about blackberry or verizon is either a. an idiot b. paid by another company c. ignorant and anyone who talks about ANYTHING being better than blackberry or verizon to be a. an idiot b. paid by another company c. ignorant Thats as far as he sees. Period. He may try to use some sort of logic behind his posts, and alot of the time there is...but the gist of his and the other VZN fanboys posts are just "omg everything I like is better no matter what regardless of what you guys have to say i'm going to put my fingers in my ears and ignore what everyone else has to say that makes any sense" Apple and Blackberry are BOTH great companys, they BOTH make good phones and they BOTH have shitty things about them. PERIOD. Jesus Christ.

posted on 14 Apr 2009, 14:56

5. chupum (Posts: 115; Member since: 10 Feb 2009)


Well, what you say is true that both phones are good (in general), but there are definite merits above the other in respective arenas. So there certainly are fair ways to compare the phones in terms of respective tasks, but it is simply too general and myopic to say that both companies are great (notice that it's not spelled "companys"), both make good phones and that they both have sh*tty things about them. Maybe the best comparison is to make the iphone available in a CDMA version, bring to Verizon and then we can compare the two??? Maybe??? wait... then you really wouldn't be comparing the phone, you'd just be comparing the companies... there I did it again, spelled companies correctly...

posted on 14 Apr 2009, 15:07

7. Miacol (Posts: 40; Member since: 10 Oct 2008)


Answering Legion, None will be running their enterprise servers on BB either, so I'm not sure what your point is.... One thing is for sure, today's market, users are given access to mail via the web, and devices, now if you can combined both those items into one why not. The iPhone does that nicely, the missing piece is notification. Now via the Browser, not only can I provide email, but portal and company apps all tying together nicely, with the BB only email/calendaring and need custom development for apps. What does Phonearena have to do with what Forrester publishes. Phonearena is not endorsing the review, they simply published it.

posted on 14 Apr 2009, 15:30

11. Legion (Posts: 397; Member since: 12 Dec 2008)


@heavy breathing, You are accusing me of tunnel vision? "To him anyone who talks bad about blackberry or verizon is either a. an idiot b. paid by another company c. ignorant and anyone who talks about ANYTHING being better than blackberry or verizon to be a. an idiot b. paid by another company c. ignorant Thats as far as he sees. Period. " You are worse than the people you claim to be disgusted by. At least they know what they are, you know its wrong but you do it in the same breath as you use to condemn it. I stand by my statement 100%, true, it is not phonearenas study, BUT, we all know this is a complete falsehood. To post articles like this is irresponisble and a disservice to the people who keep this place going. You are honestly telling the people visiting this site that based on a lone research the Iphone is better for their business enterprise? No. Just No. BTW, I never said I work for/support blackberry or verizon.

posted on 14 Apr 2009, 16:01

14. trist (Posts: 13; Member since: 14 Apr 2009)


why is Jesus Christ involved?

posted on 14 Apr 2009, 16:02

15. trist (Posts: 13; Member since: 14 Apr 2009)


?

posted on 14 Apr 2009, 16:31

17. phonedude (Posts: 16; Member since: 05 Mar 2009)


Yes exactally what does Jesus Christ have to do with this discussion?

posted on 14 Apr 2009, 17:39

19. *HOVA* (Posts: 564; Member since: 11 Dec 2008)


Yea who believes in that guy anyway? Science lives!!!!!!

posted on 14 Apr 2009, 17:45

22. McMillian (Posts: 29; Member since: 07 Apr 2009)


Heavybreathing does have a good point. It's always the same ppl that say the Iphone suck and that Blackberry and VZW are the greatest things on the planet. Ppl need to be more open minded and except that VZW is the greatest phone carrier in the universe and that Blackberry is not the greatest phone manufacture in the universe. Honestly to tell you the truth all VZW and Blackberry Storm fanboys out there if it wasn't for the Iphone setting the standard's so high for how a great touch phone should be there probably wouldn't the BB storm out there right now and we probably wouldn't have that of great web broswers for other mobile phones like Opera that try to compete with Safari's browser.

posted on 14 Apr 2009, 19:30

26. Fanboys Suck (Posts: 609; Member since: 12 Dec 2008)


@Legion: Alright Dude, you'll be eating your own words in a couple years. Remember this guy? (Probably not since you are making juvenile comments) Charles H. Duell, Commissioner, U.S. patent office, 1899 stated, "Everything that can be invented has been invented." This is one of the greatest misquotes in history. Don't be so ignorant. And don't "assure" shit, because you can't.

posted on 14 Apr 2009, 21:33

27. trist (Posts: 13; Member since: 14 Apr 2009)


many people do and science lives? what's so living about it? it just exists lol.

posted on 14 Apr 2009, 23:42

36. Legion (Posts: 397; Member since: 12 Dec 2008)


@fanboys suck How about you actually respond to my statements instead of trying to prove your point by way of personal insults.

posted on 14 Apr 2009, 23:47

37. Legion (Posts: 397; Member since: 12 Dec 2008)


" Iphone setting the standard's so high for how a great touch phone should be there probably wouldn't the BB storm out there right now and we probably wouldn't have that of great web broswers for other mobile phones like Opera that try to compete with Safari's browser." Dont delude yourself, yes the storm would probably not have come out with the iphone granted, but saying it is solely responsible for either touchscreen or mobilebrowser advances is ludicrous.

posted on 15 Apr 2009, 11:02

40. phonedude (Posts: 16; Member since: 05 Mar 2009)


I'm sure they'll remove this post too, but why are you involving Jesus Christ in this discussion?

posted on 15 Apr 2009, 16:35

41. trist (Posts: 13; Member since: 14 Apr 2009)


hey phonedude! that's what i said ^ so I guess they'll remove your post as well lol..

posted on 15 Apr 2009, 20:58

43. phonedude (Posts: 16; Member since: 05 Mar 2009)


Quite true!

posted on 14 Apr 2009, 15:03

6. vzw fanman (Posts: 1971; Member since: 11 Dec 2008)


oh wow one study. forrester research is gay. without that flashy screen the iphone would be nothing

posted on 14 Apr 2009, 19:14

25. Fanboys Suck (Posts: 609; Member since: 12 Dec 2008)


Damn you are an ignorant Bastard. In all seriousness, are you serious? Amazing.

posted on 14 Apr 2009, 15:17

8. Miacol (Posts: 40; Member since: 10 Oct 2008)


vzw fanman, how old are you, using the term gay as a negative connotation. Do you think you can get on the forum and be productive instead of attempting to insult the gay community.

posted on 14 Apr 2009, 15:23

9. vzw fanman (Posts: 1971; Member since: 11 Dec 2008)


so its you thats giving me the -1's...dude i love the gay community ;-)

posted on 14 Apr 2009, 15:27

10. Miacol (Posts: 40; Member since: 10 Oct 2008)


If you love the gay community so much then why use the term gay in a negative connotation, because a rap star did it so it's kew to do it. If you like the community so much then be man or woman enough not to follow, but to lead and refrain from using such terms.

posted on 14 Apr 2009, 15:37

12. Legion (Posts: 397; Member since: 12 Dec 2008)


Quit being so gay!

posted on 14 Apr 2009, 16:08

16. trist (Posts: 13; Member since: 14 Apr 2009)


Miacol and fanman flirting in the gay community.. nice

posted on 14 Apr 2009, 17:26

18. vzw fanman (Posts: 1971; Member since: 11 Dec 2008)


i was being sarcastic miacol and maybe wangsters invented the word gay haha lol. silly rabit dicks are for chicks

posted on 14 Apr 2009, 21:36

28. trist (Posts: 13; Member since: 14 Apr 2009)


fanman, you're back to 0!! wow! i gave you a +1.. i felt bad for you lol.

posted on 14 Apr 2009, 21:43

29. vzw fanman (Posts: 1971; Member since: 11 Dec 2008)


haha lol thanks bro

posted on 14 Apr 2009, 15:56

13. Miacol (Posts: 40; Member since: 10 Oct 2008)


Legion, when you stop thinking with your bottom head and start using the one on your shoulders.

posted on 14 Apr 2009, 17:40

20. *HOVA* (Posts: 564; Member since: 11 Dec 2008)


I feel this statment is incomplete... "...when you..." so when he does then what??...

posted on 14 Apr 2009, 23:50

38. Legion (Posts: 397; Member since: 12 Dec 2008)


Miacol, when you start learning how to formulate a proper sentence

posted on 14 Apr 2009, 17:43

21. McMillian (Posts: 29; Member since: 07 Apr 2009)


Heavybreathing does have a good point. It's always the same ppl that say the Iphone suck and that Blackberry and VZW are the greatest things on the planet. Ppl need to be more open minded and except that VZW is the greatest phone carrier in the universe and that Blackberry is not the greatest phone manufacture in the universe. Honestly to tell you the truth all VZW and Blackberry Storm fanboys out there if it wasn't for the Iphone setting the standard's so high for how a great touch phone should be there probably wouldn't the BB storm out there right now and we probably wouldn't have that of great web broswers for other mobile phones like Opera that try to compete with Safari's browser.

posted on 14 Apr 2009, 22:37

33. The Spartan (Posts: 98; Member since: 27 Jan 2009)


Actually the VZW fanboys came out of the iPhone fanboys. See, people got pissed that Apple fanboys ruled the forums therefore people (Such as I?) came to the forefront. And you're right, VZW is not the greatest carrier in the universe. Vodaphone is, which owns 45% of VZW's stock.

posted on 15 Apr 2009, 10:31

39. vzw fanman (Posts: 1971; Member since: 11 Dec 2008)


why did all of my comments get deleted???

posted on 15 Apr 2009, 16:39

42. trist (Posts: 13; Member since: 14 Apr 2009)


cause they thought it was pointless.. after all, you were talking about joking around with the community here

posted on 14 Apr 2009, 18:24

23. willieg3 (Posts: 24; Member since: 29 Jan 2009)


The problem I have with this article isn't whether the iPhone is better than a Blackberry for business use, or whether it is a better device in general. The problem I have is with this article is where are all the facts? Where is there a link to Forrester Research's website or to the article showing that a valid study was conducted to prove that the iPhone is a better device than Blackberrys for business use? The only thing that PhoneArena has linked as a source to an article is to AppleInsider (which should say a lot right there!). That web page is basically the same thing PhoneArena has, an article talking about the research that was conducted, but no facts! No data! No link to Forrester Research's website to show the study and how it was conducted and what the findings were! I could care less if Forrester Research did find that the iPhone was better than Blackberrys for Enterprise, but seriously this article is retarded! Until i see actual facts and how the study was done, I'm with Legion on this one: This sounds like one huge Apple press release!

posted on 14 Apr 2009, 22:06

31. E.N. (Posts: 2277; Member since: 25 Jan 2009)


Wow. Everything you said is bull. AppleInsider has not been the only source with a link. You probably don't come to this site very often if that's allí you've seen. And secondly, if a link was provided all you would say is that the research was biased or the experiment or survey or whatever was a sham. You can tell that you are biased just because of the fact that the only source you saw was AppleInsider. I doubt a link would have drastically changes your opinion of phonearena or this article.

posted on 14 Apr 2009, 22:34

32. willieg3 (Posts: 24; Member since: 29 Jan 2009)


How is that bull? After reading the article I thought "wow, if thats true then where is the data that backs up what they said?" not about whether I like or dislike the iPhone. The iPhone is a great device, but I wanted to know where that data came from because a lot of it sounded more opinionated. So like an intelligent person I clicked on the link that PhoneArena had on this page that said "Source" (if you ever wrote a paper in high school or college you would know that you are supposed to site your "sources" to show where your facts came from). The Source they listed was AppleInsider, which is a website that only talks about Apple products. After reading that web page I could not find any factual information that proves what they say or details about the study, nor did I see a link to the company who did the study. I actually come to this site a lot and I happen to know how to read. You can call me biased all you want, but if you look at the top of this page it even says "Source: AppleInsider." Next time get your facts straight before you call someone out so you don't sound like a *.

posted on 14 Apr 2009, 22:42

34. The Spartan (Posts: 98; Member since: 27 Jan 2009)


Yes, because when I see business people from big companies using phones, I see them using...BB's or Windows and not Apple devices. Which is why this article makes absolute sense. I mean...everyone knows that EMAIL isn't a BIG part of a business needs. The article even states that BB has better email services yet...c'mon what business use email. No one uses email anymore, they all use Facebook and Twitter. And Windows for an operating system? No big business uses windows, so why would they want a Windows device. Psh, everyone uses Apple computers...wait...Did I just mix up high school journalism departments and teens who use Apple with big businesses who use Blackberry Enterprise servers for all their emails and the top security available (So strong that even "gangstas" use it?)? Oh, let me apologize and correct my mistake. I was wrong. Your turn Forrester "Apple paid me so much money to do this under the table from whoring myself out to the highest bidder" Research. And PhoneArena, really? Did Apple slip you guys some dollars to regurgitate this trash from the bowels of the internet? Remove your "unbiased" heads your a**** and get on the ball! C'mon!

posted on 15 Apr 2009, 22:30

44. E.N. (Posts: 2277; Member since: 25 Jan 2009)


Thanks for the reply Spartan, but I don't really care about which phone has better email or whatever. I didn't even finish reading your comment because I really don't know what that has to do with my previous comment. I never said that iphone was a better business phone nor do I really care. I wrote that AppleInsider isn't the only source that phonearena uses like willieg3 stated. "The only thing that PhoneArena has linked as a source to an article is to AppleInsider," is what he said. When I read this I thought that willieg3 meant that the only thing that PhoneArena has put as a source to any article on the phonearena website was AppleInsider, but now I know he meant that the only source on THIS article was to AppleInsider, which actually makes a lot more sense. It would have been a lot easier if he had written more clearly, a skill that should have been learned in high school. And if you really want facts that bad, trying looking it up in this new invention called the internet. You should have learned to do this in junior high. So like an intelligent person I went to google and searched for more information on this article. This report is actually all of the internet. In less than a minute, I found on a website that the report was about 12 pages long, which kind of made it a little understandable that the entire thing was not posted on the internet. If you really want to read the actual 12 page report, I"m sure you could find it for a cheap price somewhere on the internet. And what else would you expect from a website called AppleInsider? Would you expect news from Blackberry or Samsung? Just because the purpose of AppleInsider is to get inside information on Apple products doesn't mean that what they say isn't true or reliable. It just means that everything they say is tied in some way to Apple. So don't try to come at me like you are somehow so much smarter than I am. And again, I have no idea what you mean when you said, " Next time get your facts straight before you call someone out so you don't sound like a *." So I don't sound like a what? I've put in every profane word I know but none seems to fit. There you go being vague again.

posted on 14 Apr 2009, 18:41

24. tofast30 (Posts: 16; Member since: 21 Nov 2008)


I just checked back into this site to see if i can find good phone data. The last time i looked at this web site I was bothered by the bias on this page, and the idot comments after the article. Same old stuff on this site, pushing to help get the i phone to the top. The i phone is sick and has a lot to offer. However it is not the final answer when it comes to wireless technology. I like phonedog ,because noah educates his readers with passion and not with the bull !!. Check out phone dog if you want to see what's going on. I phone people are way to over sensitive about there phone. Get real, what about nokia, htc, lg, I am sorry but not everyone in the planet carries an I phone. Peace.

posted on 14 Apr 2009, 21:50

30. trist (Posts: 13; Member since: 14 Apr 2009)


Indeed. Apple is an icon. Look at how great they are lol. They offer variety of products and people love it. They also did a great job with marketing their products. Gotta give credits to them for being able to sell shitty iPods to consumers. Speaking of phone sites, there are many out there and I especially like what phonearena has to offer - latest upcoming phones! (in hopes of releasing news of a state of the art phone that will take over iPhone and BBStorm) in the end, we're the consumers and we'll benefit from mobile competition among manufacturers. so if you're stuck with AT&T - get the best phone for it. VZW - get the best phone for it. and stop comparing cause (wow!) you have the best mobile smartphone for the carrier. comparing those two is like saying how big (or how small) your penis is. do you have SPS? (small penis syndrome)?

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