Many users have complained, and rival carriers Verizon Wireless and Sprint have made the situation even more frustrating for AT&T as they confirmed they’ll be offering the service for free. Problem is AT&T is using a technicality, a literal way into reading a not-perfectly-written law. And now, the Federal Communications Committee confirmed that it would review complaints about AT&T’s controversial decision.
FCC Chairman Julius Genachowski said that if AT&T doesn’t respond to the commissions attempts to resolve the problem and "doesn't lead to a resolution and a complaint is filed, we will exercise our responsibilities and we will act."
Net neutrality folks and users in general should be quick to address the FCC with a formal complaint. They have all stressed that FCC's Open Internet rules ban randomly limiting services like FaceTime over particular networks.