BlackBerry officially responds to T-Mobile's mailer (UPDATE: T-Mobile answers with free shipping)
We pointed out that T-Mobile's consumer friendly CEO John Legere said that he would talk things over with his team and get back to the complaining masses of BlackBerry fans. But this was apparently not enough to placate the BlackBerry faithful. In fact, BlackBerry CEO John Chen wrote back with a post on his company's blog on Tuesday. Chen stated that he could only assume that T-Mobile thought that it had a good deal for BlackBerry customers and that it would be well-received. Chen said that T-Mobile could not be more wrong.
Chen thanked BlackBerry users for sticking up for the handset manufacturer and said that "T-Mobile did not speak with us before or after they launched this clearly inappropriate and ill-conceived marketing promotion." He also extended an olive branch to T-Mobile by saying, "I would like to remind you that our long-standing partnership was once productive and profitable for both BlackBerry and T-Mobile. I hope we can find a way forward that allows us to serve our shared customers once again."
UPDATE: T-Mobile customers who order a BlackBerry model online starting on Friday, will receive free expedited shipping from the carrier.
1. silencer271 (Posts: 136; Member since: 05 Apr 2013)
woot 100 people are angry.. and no one cares.
9. thealphageek1 (Posts: 284; Member since: 02 Feb 2013)
CLEARLY, more than 100 people were angry...you f---ing trolls have NO LIFE...
10. Bernoulli (Posts: 1335; Member since: 01 Sep 2012)
Apparently you care enough to post about it, and don't be retarded, there's well more than 100 people who are still sporting a blackberry handset
13. Finalflash (Posts: 899; Member since: 23 Jul 2013)
Well to be honest, on a regular market share chart the BB users are now less than the margin of error, and on a somewhat smaller carrier like T-mobile, it might actually be 100.
14. KIANO (Posts: 67; Member since: 13 Feb 2011)
Try open wider your eyes. A lot more than that. Try visit Jakarta. You'll be surprised.
2. papss (Posts: 2892; Member since: 03 Sep 2012)
Haha!! I agree... It was a pretty scummy move by crypt keeper John.
5. X.E.R.O. (unregistered)
I'm starting to like Blackberry, I like underdogs.
12. Bernoulli (Posts: 1335; Member since: 01 Sep 2012)
I moved from a Galaxy Note 2 to a blackberry z10, typing this from it, and will never get another Sammy phone ever
16. tech2 (limited) (Posts: 1140; Member since: 26 Oct 2012)
lol.....other way round for me. After using Swype I can never go back.
27. Bernoulli (Posts: 1335; Member since: 01 Sep 2012)
You might like the flick feature on the blackberry z10 btw that's how I just typed this, even the btw
17. PapaSmurf (Posts: 5928; Member since: 14 May 2012)
I'm starting to believe you're living in a lie since you apparently just had a 1020....
26. Bernoulli (Posts: 1335; Member since: 01 Sep 2012)
So if we follow your logic, a person can't have more than one phone at a time. Come on man you know I work at t-mobile where having two phones is like having mcdonald's once a week - common
6. Kishin (Posts: 473; Member since: 30 May 2013)
I think they could do better, release a 5'' with the latest specs and prove T-mobile wrong by reaching the same ground the iPhone 5s has..Yes BB software is pretty creative..especially the bb hub..
7. downphoenix (Posts: 2134; Member since: 19 Jun 2010)
Ball is in T-Mobile's court now. Will they offer BB phones for their customers, or at least offer them at fair prices? And speaking of prices, ball is in Blackberry's court there, since Im sure as a supplier, T-mobile's probably already pricing them pretty low (much lower than the other carriers I've noticed).
8. Johnnokia (Posts: 336; Member since: 27 May 2012)
T-Mobile is offering free expedited shipping for cellphones they are not selling anymore.
11. thealphageek1 (Posts: 284; Member since: 02 Feb 2013)
This offer is a crap...a slap in the face to BlackBerry users on T-Mobile...
15. AfterShock (Posts: 917; Member since: 02 Nov 2012)
I find this little in way of making up for their actions.
Not sure what course to suggest but I also find this rather rude of them.
18. tenzin (Posts: 51; Member since: 20 Dec 2013)
Also said this important thing 'And for our loyal customers on the T-Mobile network, know that we have an offer in the works designed especially for you.'
19. tenzin (Posts: 51; Member since: 20 Dec 2013)
I personally switched from android to BlackBerry and honestly saying that BlackBerry is better then Droid
. I owned 10 highends by Android and one mistake with wp so I think I can say that also we have ios in family that seems a little childish to me..
22. Zeeya (Posts: 67; Member since: 17 Mar 2013)
:) bb10 is so great... i just cant believe why the hell the market share is so low... and dont tell me its because of lack of apps... isnt the OS also important those days?
21. verty (Posts: 71; Member since: 07 May 2012)
Yes I personally think it rude and highly zombish of T mobile in doing what they did. Till tomorrow I still don't see the unnecessary hype with the iPhone. Okay you say it broke new ground....... when it was a blatant copycat. Since then nothing mega. And like I always say I will not use my money to buy a product that will control me and dictate to me. I ain't no zombie....
23. Zeeya (Posts: 67; Member since: 17 Mar 2013)
before trolling.. try blackberry 10 first... its awesome!
24. Deadeye37 (Posts: 61; Member since: 25 Jan 2011)
Free expidited shipping for Blackberry handsets. Shows that they're sorry for their mess up, and only puts them out $100 total. Good job T-mo
25. ninjahero (Posts: 2; Member since: 27 Apr 2013)
BB10 is actually really cool. I would have liked a back button but I'm sure gestures aren't terrible after a while.
28. apiskula (Posts: 364; Member since: 25 Jan 2013)
Blackberry don't work the fan base was only 10 people. Other people get real phones. Nobody wants your junk any longer.